Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

693 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.5714286/5Overall Rating 4.5714286/5Overall Rating 4.5714286/5Overall Rating 4.5714286/5rating 4.5714286
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
96% Would Recommend
Latest Review about 3 hours ago

Reviews


TK
Thomas K.
Bellingham, WA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Honest, Kind and Service with a heart!
Great Service,honest and to the point, Everyone was awesome, Especially Chad, who continues to answer any question i have.
It is so wonderful to still see this kind of elevated customer service. They should be proud of themselves as i am in telling others to go there!
Thank you so very much Guys!

JW
Jennifer W.
Bellingham, WA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Super fast!
So convenient to book the service appointment online. And it was super fast! Great communication and genuinely nice service guy.
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/15/2019

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Lynden, WA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service manager
The service manager is extremely efficient and very nice to work with.
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/14/2019

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
service
Kevin is always friendly and gives me an approximate time for the job.
would like to see some bottled water and choice of coffee OR water/tea.
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/10/2019

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
service for sonata was great
Very friendly staff.
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/10/2019

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Maple Falls, WA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Great people!
Make sure you have time but they have a comfortable waiting area and the people are great!
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/09/2019

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Great service
Efficient, friendly, and quick turnaround!
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/09/2019

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

AC
Arlene C.
Bellingham, WA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Calibration of front window - Tucson 2016
Took less time than expected. Very clean windshield. Very happy! I recommend the service, but disappointed in my 2016 Tucson as compared to my 2005 that I had for 11 years.
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/08/2019

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

CB
Carol B.
Bellingham, WA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Excellent
As always, both my car and me were treated very well. I love my car and her service providers! They rock...
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/04/2019

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

RM
Rajeev M.
Bellingham, WA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Very friendly and speedy same day service
Whether buying a car from here, or having service done, the motto of the staff seems to be positive energy and helpfulness which is much appreciated.
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/03/2019

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

CM
Christian M.
Bellingham, WA
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Great customer service
Any time any day I’m never waiting to get something done to my car; tire roto or a oil change super quick super fast & doesn’t cost me an arm and a leg! I appreciate that they warn you what’s to come for vehicle maintenance so you’re aware of your vehicles needs !! Appreciate you guys !
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/03/2019

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

MP
Monica P.
Bellingham, WA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Service writer is honest and efficient.
This was my 2nd service for the Tucson. Same service agent each time. Great service. Friendly.
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/02/2019

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

PM
Patricia M.
Blaine, WA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Friendly
Friendly and fast
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/27/2018

“Thank you for taking the time to fill out our survey”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

CR
Clarissa R.
Bellingham, WA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Service manager listens to his customers and follows through
Kevin has been very receptive to my requests and follows though.
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/22/2018

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

CB
Charmain B.
Bellingham, WA
2012 Hyundai Veloster
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/21/2018 Category: Service
Pissed me off
Okay
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/27/2018

“ It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future. “

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

MN
Michael N.
Bellingham, WA
2007 Hyundai Entourage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018 Category: Service
Good work, good people, obscene shop fee.
Good experience, excellent communication and staff.

"Shop fee" charge of $50 is obscene. This is not a reflection on the people who worked on or coordinated the work on the vehicle. Only on owner/management who determines these things.
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/21/2018

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

JE
Jordan E.
Ferndale, WA
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
People were nice and the service was fast and easy.
Check engine light came on and my boost was weak. Took the car in and the check engine light isn’t there anymore plus I got mad boost now dude. It tighter than a lesbian nun. 10/10 recommend
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/17/2018

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

RS
Rosemary S.
Rochester, WA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
I was away from home, Olympia. They got me in quickly! I appreciated it so.
I was treated very well.
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/17/2018

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

TA
Teresa A.
Ferndale, WA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Your service staff
Kevin Heerspink, in the Hyundai office, is ALWAYS exceptionally welcoming and PATIENT w me!
No question is too much. Even if I ask twice about certain functions in my car!
Thank you so much, Teresa Ascencio
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/13/2018

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
2005 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2018 Category: Service
Thorough Job
Came in for some routine stuff and a car alarm issue and they fixed it all AND they did a full check up since I hadn't been here before. The shuttle service is also pretty convenient.
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/12/2018

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com