Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1524 Reviews

ReScore Reviews™ (43)

ReScore
Overall Rating 4.5581358/5Overall Rating 4.5581358/5Overall Rating 4.5581358/5Overall Rating 4.5581358/5rating 4.5581358
Original
Overall Rating 2.48837/5Overall Rating 2.48837/5rating 2.48837rating 2.48837rating 2.48837
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


RJ
Rebecca J.
Boron, CA
2012 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Customer service
Always make time for me and awesome customer service.
ART R., Service Manager from Rally Hyundai responded on 06/23/2018

Thank you for the positive review! We appreciate your loyalty to Rally Hyundai. It's our pleasure helping you with your vehicle's service needs. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

DG
Deborah G.
Lake Hughes, CA
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Regular Service and Warranty work
Both the regular service as well as the recall/warranty work were done in a respectable amount of time - as usual :)
ART R., Service Manager from Rally Hyundai responded on 06/22/2018

Thank you for the positive review! We appreciate your business and loyalty to Rally Hyundai. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Anonymous avatar
Verified Customer
Palmdale, CA
2018 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Friendly Service
Courtney was very easy going and knowledgeable. She wasn’t trying to take me for my money and recommend the services my car needed based on my driving habit. Will come back to her for sure
ART R., Service Manager from Rally Hyundai responded on 06/22/2018

Thank you for the positive review. We appreciate your business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

FJ
Frances J.
California City, CA
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Excellent customer service by courteous, knowledgeable staff
Excellent customer service is the reason that I have purchased more than one automobile from Rally Hyundai. If the need arises, that is where I will purchase another vehicle. I love my Hyundai Sonata and am, as started, well satisfied with customer service at all levels. I do not hesitate to recommend the dealership to anyone who wishes to purchase an automobile.
ART R., Service Manager from Rally Hyundai responded on 06/22/2018

Thank you for the positive review! We appreciate your loyalty to Rally Hyundai. It's our pleasure helping you with your vehicle's service needs. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

KA
Kathleen A.
Palmdale, CA
2010 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Agents always friendly and greet you promptly upon arrival.
I have been very pleased with the service I get. Great staff, great work.
ART R., Service Manager from Rally Hyundai responded on 06/22/2018

Thank you for the positive review! We appreciate your loyalty to Rally Hyundai. It's or pleasure helping you with your vehicle's service needs. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

DW
David W.
Palmdale, CA
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Quick service
I was in and out quickly
ART R., Service Manager from Rally Hyundai responded on 06/21/2018

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Anonymous avatar
Verified Customer
Pacoima, CA
2013 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Friendly and courtesy staff.
Good customer service and happy with my maint,service on my car.
ART R., Service Manager from Rally Hyundai responded on 06/21/2018

Thank you for the positive review! We appreciate your business. It's our pleasure helping you with your vehicle's service needs.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

JA
Jason A.
Lancaster, CA
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Just a quick oil change
I was able to walk in and get an oil change just before my trip. Approximate wait time was spot on and had a quick turn around. Enjoyed my experience.
ART R., Service Manager from Rally Hyundai responded on 06/21/2018

Thank you for the positive review! We value your time and business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

JC
James C.
Quartz Hill, CA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
great service and good people
as always the service and personal isgreat
ART R., Service Manager from Rally Hyundai responded on 06/21/2018

Thank you for the positive review! We appreciate your loyalty to Rally Hyundai. We look forward to your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

SM
Summer M.
Palmdale, CA
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
N/A
N/A
ART R., Service Manager from Rally Hyundai responded on 06/19/2018

Thank you for the positive review! We appreciate your loyalty to our service department. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

JN
Jeri N.
Lancaster, CA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Jeri Nesmith
Customer Service. Art Reyes is great!!!
ART R., Service Manager from Rally Hyundai responded on 06/19/2018

Thank you for the positive review! We appreciate you and your business. It's my pleasure helping you. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

AB
Annie B.
Lancaster, CA
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Excellent!
Great service as always!
ART R., Service Manager from Rally Hyundai responded on 06/19/2018

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

GR
Gabriel R.
Lancaster, CA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Customer service
Everything was done in a timely fashion. Friendly staff and knowledgeable
ART R., Service Manager from Rally Hyundai responded on 06/18/2018

Thank you for the positive review! We value your business and time. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Anonymous avatar
Verified Customer
Palmdale, CA
2015 Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Great service !
Great service and on time return of vehicle !
ART R., Service Manager from Rally Hyundai responded on 06/16/2018

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

MS
Milford S.
Littlerock, CA
2017 Hyundai Sonata Plu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Love the friendly professionalism.
It was a wonderful experience.
ART R., Service Manager from Rally Hyundai responded on 06/16/2018

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

LG
Latanya G.
Lancaster, CA
2012 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Hospitality
I love Hyundai’s awesome hospitality. It’s always a great feeling coming there. Everyone in the service department makes me feel welcome.My only co p,ain’t is the receptionist they are not always friendly, sometimes rude. But at the end of the day my overall experience is always awesome. Thank you foe making me feel welcome, and helping me keep my car running like new!!
ART R., Service Manager from Rally Hyundai responded on 06/15/2018

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.
I did speak with the call center after our conversation. The call center manager will be keeping a closer eye on the receptionists answering the phones and how they interact with our customers.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

PR
Paul R.
Palmdale, CA
2003 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Commitment
Close by and they step up when you are in need of service.
ART R., Service Manager from Rally Hyundai responded on 06/15/2018

Thank you for the positive review! We appreciate your loyalty to our service department. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Anonymous avatar
Verified Customer
Palmdale, CA
2007 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Top Notch Service!
Rally Hyundai service writers and mechanics always keep my car running top notch!!!
Thank you!
ART R., Service Manager from Rally Hyundai responded on 06/15/2018

Thank you for the positive review! We appreciate your loyalty to our service department. It's our pleasure being of service to you. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

Anonymous avatar
Verified Customer
Lancaster, CA
2016 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Services
Always friendly, always let you know what they are going to do before hand and let you know if any problems and give you the option of fixing them or not. They always let you know the total cost up front.
ART R., Service Manager from Rally Hyundai responded on 06/14/2018

Thank you for the positive review! We appreciate your business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com

MH
Mohiuddin H.
Lancaster, CA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
HASAN
Quite satisfied.
ART R., Service Manager from Rally Hyundai responded on 06/14/2018

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com