ReScore Reviews™ (36)

ReScore
Overall Rating 4.5833333/5Overall Rating 4.5833333/5Overall Rating 4.5833333/5Overall Rating 4.5833333/5rating 4.5833333
Original
Overall Rating 2.44444/5Overall Rating 2.44444/5rating 2.44444rating 2.44444rating 2.44444
96% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Adele P. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Went in for a oil change without an appt but my car got serviced in s timely manner.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/15/2017 10:07 PM
Summer M. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/A
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/15/2017 09:47 PM
Michael R. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always helpful"
The staff in the service department are always helpful and friendly in providing service and offering advice. It has been a pleasure to go to Rally for ten years.
Vehicle: 2002 Hyundai Accent
Category: Service
Service Date: 12/13/2017
Service Type: Maintenance
Review Created: 12/15/2017 09:56 AM
Art R., Service Manager at Rally Hyundai responded on 12/15/2017

Thank you for the positive review! It's been our pleasure helping you with you vehicle's service needs for the past 10 years. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Jennifer V. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great start with a new service representative!"
I have been serviced by the same rep in the past but she has moved and now this was our first visit with a new rep. Courtney was courteous, knowledgable, and did everything she said she was going to do. My only suggestion would be to briefly review the mechanic's findings with us before releasing the vehicle so that we thoroughly understand what he found for the next visit, but otherwise GREAT Visit. My husband and I look forward to working with her when we come back next month for our oil change!
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/13/2017 07:38 PM
Art R., Service Manager at Rally Hyundai responded on 12/14/2017

Thank you for the positive review! We appreciate your business and loyalty to our service department. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Terry W. on 12/13/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
good service, nice people.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 05:58 PM
Art R., Service Manager at Rally Hyundai responded on 12/14/2017

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Oscar B. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your people are very curtious and friendly and very expeditious."
I am always very happy with the services that are provided.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/13/2017 03:17 PM
Art R., Service Manager at Rally Hyundai responded on 12/13/2017

Thank you for the positive review! We appreciate you and your business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Sinnadurai M. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
execllent
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/12/2017 10:49 AM
Art R., Service Manager at Rally Hyundai responded on 12/12/2017

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Verified Customer on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Service was completed in one visit.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/11/2017 01:22 PM
Art R., Service Manager at Rally Hyundai responded on 12/11/2017

Thank you for the positive review! We appreciate your loyalty to our service department. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Stephen R. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Most Improved!"
I’m very thankful that we decided to give Rally a second chance after a not so great experience! This time around, we were kept updated on the progress and knew what maintenance concerns were being worked! Thank you, Rally...we’ll be back!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/11/2017 09:46 AM
Art R., Service Manager at Rally Hyundai responded on 12/11/2017

Thank you for the positive review! We appreciate you giving us another opportunity to service your vehicle. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Verified Customer on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All Hyundai, every time"
Love the vehicles. Great quality, warranty services, customer support, reasonable prices for a wonderful brand and excellent performance.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/08/2017 03:43 PM
Art R., Service Manager at Rally Hyundai responded on 12/09/2017

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Cortney M. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service and workmanship, wouldn't go anywhere else!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 12/04/2017
Service Type: Repair
Review Created: 12/08/2017 03:36 PM
Art R., Service Manager at Rally Hyundai responded on 12/09/2017

Thank you for the positive review! We appreciate you!

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Abel F. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Is Rally the best "
Boy, I guess!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/04/2017
Service Type: Repair
Review Created: 12/08/2017 05:59 AM
Art R., Service Manager at Rally Hyundai responded on 12/08/2017

Thank you for the positive review! we appreciate your loyalty to Rally Auto Group. Its our pleasure helping you with your vehicle's service needs.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Steven P. on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Always Great Service"
I am always able to get in without any hassles for my routine service and maintenance.
Thank you!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 11:01 AM
Art R., Service Manager at Rally Hyundai responded on 12/05/2017

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Everyone did an amazing job will return.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/05/2017 09:56 AM
Art R., Service Manager at Rally Hyundai responded on 12/05/2017

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Efficient "
Great service. Always friendly and honest about what is actually needed and what is not.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/05/2017 09:46 AM
Art R., Service Manager at Rally Hyundai responded on 12/05/2017

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Stephen C. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super happy"
Very happy how we where treated as well as our vehicle
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/28/2017
Service Type: Repair
Review Created: 12/04/2017 06:28 PM
Art R., Service Manager at Rally Hyundai responded on 12/05/2017

Thank you for the positive review! We appreciate your business and look forward to seeing you for your vehicle's next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Verified Customer on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"👍"
👍
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 12/04/2017 12:49 PM
Art R., Service Manager at Rally Hyundai responded on 12/04/2017

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Roberto R. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service "
Happy with the work performed and service.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/02/2017 06:35 PM
Art R., Service Manager at Rally Hyundai responded on 12/04/2017

Thank you for the positive review! we appreciate your loyalty and business. We look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Jeffrey G. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Customer service is always excellent
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/02/2017 06:15 PM
Art R., Service Manager at Rally Hyundai responded on 12/04/2017

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
Jeff R. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jenneee is great "
Jennee was awesome, didn’t have appointment but she still got me in and out in about 1.5 hrs as promised
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/01/2017 03:43 PM
Art R., Service Manager at Rally Hyundai responded on 12/04/2017

Thank you for the positive review! We appreciate your business and look forward to seeing you for your next service visit.

Art Reyes
Service Manager
Rally Hyundai
661-274-7250
areyes@4rally.com
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