Overview

Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5Overall Rating 4.46/5rating 4.46

650 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.0769231/5Overall Rating 4.0769231/5Overall Rating 4.0769231/5Overall Rating 4.0769231/5rating 4.0769231
Original
Overall Rating 2.03846/5Overall Rating 2.03846/5rating 2.03846rating 2.03846rating 2.03846
90% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


JA
Jeremy A.
Prairieville, LA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Fast and professional
Vehicle was serviced quickly and returned clean.
Shane V., service manager from Ralph Sellers Hyundai responded on 01/21/2019

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

LG
Linda G.
Walker, LA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Service
Easy in and out
Shane V., service manager from Ralph Sellers Hyundai responded on 01/21/2019

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

SH
Shawn H.
Covington, LA
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Service 1/2/2019
Everyone at Ralph Sellers are professional, nice and approachable. The only reason I put I would "most likely" return instead of "definitely" return is because of the distance I would have to drive. I live an hour away from this dealership. This is the only reason. I thank them for taking care of my warranty repairs on my new vehicle.
Shane V., service manager from Ralph Sellers Hyundai responded on 01/15/2019

Thank you for driving an hour to service your car with us.. That means a lot. Thank you!!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Verified Customer
Baton Rouge, LA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Excellent service
My car was serviced quickly and I was very pleased.
Shane V., service manager from Ralph Sellers Hyundai responded on 01/07/2019

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Verified Customer
Prairieville, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/02/2019 Category: Service
Won't inflate my tires to the max recommended
Service needs to step up their game.
Shane V., service manager from Ralph Sellers Hyundai responded on 01/07/2019

Ple

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

SW
Sheryl W.
Denham Springs, LA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Dependable and Customer Friendly
I am never disappointed with the service at Ralph Sellers Hyundai. They listen and take care of my needs and put my satisfaction at the top of their priority list.
Shane V., service manager from Ralph Sellers Hyundai responded on 01/02/2019

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Verified Customer
Prairieville, LA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Get tech
I got to talk to my tech who told me the same information that the saervice writer did about my repair. My car probably would have been repaired sooner but Christmas happened in the middle of it all. So far, my Santa Fe runs just as well as it did before!
Shane V., service manager from Ralph Sellers Hyundai responded on 01/02/2019

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

DK
Diane K.
Prairieville, LA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Great service
Great seevice
Shane V., service manager from Ralph Sellers Hyundai responded on 12/31/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

EL
Ellen L.
Gonzales, LA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018 Category: Service
Courteous and knowledgeable
Service department was able to check car battery quickly and explain condition of battery cranking amp capability. Was concerned about slow start in cold weather.
Shane V., service manager from Ralph Sellers Hyundai responded on 12/26/2018

Thank you so much for the 5 stars

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

CG
Catherine G.
Prairieville, LA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Love to go to service Surprise!!! Like visiting with old friends
This service dept and dealership go above and beyond to make their customers happy. Son just bought his brand new dodge truck his first vehicle here
We love y'all and when my lease is up I have plans to buy my vehicle.
Shane V., service manager from Ralph Sellers Hyundai responded on 12/21/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

DM
Danny M.
Prairieville, LA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018 Category: Service
Courteous and Honest Ralph Sellers Hyundai Team
I have Two Hyundai's and the service is always excellent on both. They are true leaders in their field!!!!!
Shane V., service manager from Ralph Sellers Hyundai responded on 12/21/2018

Thank you!!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

JR
Johnny R.
Sorrento, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Oil change,tire rotation and car wash
As far as I can tell. The oil change,tire rotation, and car wash went well. They forgot to put the lock lug nut adapter back in my car. So I had to go back and get it. This is the only complaint I have.
Shane V., service manager from Ralph Sellers Hyundai responded on 12/21/2018

Thank you for the 5 stars. 

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

TV
Tony V.
Denham Springs, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Excellent dealership
I always have a great experience with Ralph sellers when I go to service my car. Great people, trust worthy, honest.
Shane V., service manager from Ralph Sellers Hyundai responded on 12/21/2018

Thank you!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

JJ
Jonathan J.
New York, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Best in the business
Treated me like a VIP in every way. Can’t say enough good things about the dealership and all the folks there.
Shane V., service manager from Ralph Sellers Hyundai responded on 12/17/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

JW
John W.
Prairieville, LA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
listens to the customer
I feel that Ralph Sellers listens and cares about their customers and I am very satisfied with their service.
Shane V., service manager from Ralph Sellers Hyundai responded on 12/17/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

FB
Fabian B.
Fr Settlement, LA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Service is usually quick and dependable.
Ben with above and beyond in service for us. Great experience as always.
Shane V., service manager from Ralph Sellers Hyundai responded on 12/21/2018

Thank you!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

Verified Customer
Belle Rose, LA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Fast
Quick fast service oil change completed in 15 minutes
Shane V., service manager from Ralph Sellers Hyundai responded on 12/12/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

WB
Wade B.
Vacherie, LA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/07/2018 Category: Service
Long, unnecessary wait.
I was pleased with the dealership in the past, but because there is only one mechanic it took a long time to get an appointment. Additionally, no one informed me when my vehicle was ready and I wasted an extra hour and 15 minutes waiting. I finally asked how much longer it would be and was told it had been ready for over an hour.
Shane V., service manager from Ralph Sellers Hyundai responded on 12/12/2018

Sorry for the inconvenience.

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

TJ
Tonya J.
Baton Rouge, LA
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Great customer service
Always treating customers like they would like to be treated, with loyalty and respect.
Shane V., service manager from Ralph Sellers Hyundai responded on 12/12/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net

ST
Sean T.
Gonzales, LA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Customer service
The buying experience was delightful. Very polite and friendly salesman. They understood all my needs. Thank you for a awesome experience.
Shane V., service manager from Ralph Sellers Hyundai responded on 12/07/2018

Thank you!!!!

Shane Vines
Service Manager
Ralph Sellers Hyundai
225-388-9875
shane@ralphsellers.net