Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

745 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


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CHARLES C.
Ramona, CA
Jeep Liberty
Verified Customer
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04/17/2019
Great service!
Thank you, we really appreciate that you were able to find the problem in the suspension & fix it the same day, in addition to getting the car realigned for us. Your attention to detail is one of the many reasons we keep coming back!

TW
Thomas W.
Ramona, CA
Chevrolet Silverado 3500HD
Verified Customer
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04/12/2019
Good service
Thanks for squeezing my son-in-law in for an oil change for an important trip that he now on at the moment. Always good service at Ramona Motors Works. Can't say that for a shop near you.
Thanks again. Tom W.

JG
Judy G.
Ramona, CA
Toyota Sienna
Verified Customer
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04/07/2019
Still the best garage in Ramona
Only recommend what is necessary. Prompt and trustworthy.

JB
James B.
Ramona, CA
Cadillac SRX
Verified Customer
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04/02/2019 Category: Service
James said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Ramona, CA
Ford Ranger
Verified Customer
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03/31/2019
Truck Maintenance
Service has always been at the highest level. I have never had a bad experience.

CL
Cindy L.
Ramona, CA
Ford F-150
Verified Customer
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03/26/2019
Customer Service - They listen to customer needs.
We had an appointment to have our 45K mile service done for our truck. During the appointment, they found the brakes and shocks needed to be replaced and called right away to get approval to do the work. We needed to get the work done all in a day because I was going out of town the next day on business and there would not be anyone to bring my husband over to get the truck if the work couldn’t be done that day. They did the work and stayed a bit over so our needs could be met. Awesome job!!!

AK
Anthony K.
Ramona, CA
Dodge Durango
Verified Customer
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03/23/2019 Category: Service
Anthony said the business was great. The staff called him ahead of time to tell him they wouldn't get to his vehicle until the next day but called 3 hours later and everything was finished. The business has outstanding service.
This review was collected via phone interview by Customer Research Inc.

GR
Gayle and Bob R.
Santa Ysabel, CA
Buick LeSabre
Verified Customer
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03/22/2019
Consistently great experience
Many years of having our vehicles serviced at Ramona Motor Works has always resulted in complete satisfaction from start to finish. This facility is superior in every aspect. Sal and Jason are the complete example of great mechanics. Office staff also really efficient.

RG
Randy G.
Ramona, CA
Ford Club Wagon
Verified Customer
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03/13/2019 Category: Service
Randy said the business did a good job and took good care of him.
This review was collected via phone interview by Customer Research Inc.

RG
Ron G.
El Cajon, CA
Chevrolet Pickup
Verified Customer
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03/01/2019 Category: Service
Ron said the staff went the extra mile, vacuuming out his vehicle and washing the windows, on top of the service they performed. He stated he would like them to know he appreciates their hard work.
This review was collected via phone interview by Customer Research Inc.

VH
Veronica H.
Ramona, CA
Hyundai Elantra
Verified Customer
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02/27/2019
The promptness of their service.
I know I can take my car to Ramona Motor Works and get results. All my family cars go there for service.

EN
Eric N.
Ramona, CA
Toyota Prius c
Verified Customer
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02/21/2019 Category: Service
Eric said he had a good experience with the business, and everything was quick and easy. He stated that the staff let him know everything he needed to know.
This review was collected via phone interview by Customer Research Inc.

OR
Ornestico R.
Ramona, CA
INFINITI EX35
Verified Customer
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02/21/2019 Category: Service
Ornestico said after the service, the oil light remained on. He will return to the facility.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Ramona, CA
Chevrolet Silverado SS
Verified Customer
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02/05/2019 Category: Service
RIchard said they always treat him very well.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Ramona, CA
Chevrolet Chevy Express
Verified Customer
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02/05/2019 Category: Service
John said the business didn't overcharge and he would recommend them but within a day or two his check engine light was back on.
This review was collected via phone interview by Customer Research Inc.

DD
Dan D.
Ramona, CA
Dodge Pickup
Verified Customer
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01/24/2019
Quality work all the time.
Like always I've been going to Ramona Motor works ever since frank opened up the shop. And over the years its been quality work with down to earth pricing. And when your vehicle was promised it was delivered on or before .

LJ
Leah J.
California
Honda CR-V
Verified Customer
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01/22/2019 Category: Service
Leah said the staff did a great job, did exactly what she asked, and completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TM
Terry M.
Ramona, CA
Mercedes-Benz ML350
Verified Customer
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01/10/2019 Category: Service
Terry said the cost of the service was good and the service was correctly done
This review was collected via phone interview by Customer Research Inc.

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Dru Y.
Ramona, CA
Ford Police Interceptor
Verified Customer
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01/10/2019 Category: Service
Spoke with Dru's husband. He said they have used this business for years. The staff provides good customer service and they always have a good experience.
This review was collected via phone interview by Customer Research Inc.

DG
Donna G.
Ramona, CA
Jeep CJ7
Verified Customer
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01/09/2019 Category: Service
Donna said the business was great and Saul was friendly, it was her first time being there and Saul said her vehicle was in great condition and not to change anything and that was pretty cool to hear. She wanted to mention that this business was excellent.
This review was collected via phone interview by Customer Research Inc.

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