Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

715 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


RW
Rebecca W.
Ramona, CA
Chevrolet Tahoe
Verified Customer
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11/09/2018 Category: Service
Rebecca said this business is great.
This review was collected via phone interview by Customer Research Inc.

LK
Lori K.
Ramona, CA
Toyota Venza
Verified Customer
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11/08/2018 Category: Service
Lori said she was impressed with the excellent service and appreciated the timely work.
This review was collected via phone interview by Customer Research Inc.

JR
Jake R.
Ramona, CA
Honda Prelude
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Jake said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

CR
Carol R.
Ramona, CA
Honda CR-V
Verified Customer
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11/02/2018
The integrity, caring, attention to detail, and just overall a great experience.
I have been coming to Ramona Motor Works for at least fifteen years. In that time I have always received wonderful, competent, caring service for my car. This past summer has been a challenge since my 1999 Dodge Caravan needed to be replaced. Sal, and his team were most helpful in assisting me in finding the right car. To indicate the kind of care my car had received, it's mileage was 252,800 miles. That is thanks to Sal and his excellent team. It took me several months to choose my new car. In that time, I brought him one car which he test drove, and told me that it had been recently wrecked. I would never had known since it had shiny new parts. Thank goodness for his expertise, and care.He really cares about his clients and does everything he can to assist them and make sure their driving experience is as safe as possible. I can not imagine going to another car repair facility. Ramona Motor Works is the best! Thanks Sal, and your staff, and your great office staff as well. Sincerely, Carol Ravy

Verified Customer
Ramona, CA
Acura RL
Verified Customer
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10/31/2018
Excellent service
Great, prompt service. Honest and fair priced

HW
Heather W.
Ramona, CA
BMW 5 Series
Verified Customer
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10/27/2018 Category: Service
Heather said everyone was nice and friendly and the work turned out great. Jillian, at the front desk, was amazing. She had great customer service skills.
This review was collected via phone interview by Customer Research Inc.

RR
Rob R.
Ramona, CA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Rob said the business is great. They are family owned and do excellent work.
This review was collected via phone interview by Customer Research Inc.

JF
Julia F.
Ramona, CA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Julia said the employees were super friendly. They provided a nice service environment. The service was well done.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Escondido, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Jennifer said the business was fast and easy.
This review was collected via phone interview by Customer Research Inc.

GR
Gary R.
Ramona, CA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
great people
they always give me great service at a fair price

EM
Eric M.
San Diego, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Eric said the business has taken care of him. They are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

SE
Sandy E.
Ramona, CA
Nissan Altima
Verified Customer
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10/05/2018
Awesome!
I've taken my car to Ramona Motor Works many times and have received nothing but honest, quality service. Sal, the owner, has the utmost Integrity and Dedication that you don't often find in this industry. I have always been completely satisfied!!

GR
Gayle and Bob R.
Santa Ysabel, CA
Buick LeSabre
Verified Customer
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10/05/2018
Satisfied once again
Services at Ramona Motor Works are really outstanding from the time you enter the front door to when you drive off. Everyone contributes to taking care of your vehicle and you. The waiting room etc and the garage area are maintained to very high standards. Staff is professional and interested in providing you with a completely satisfactory experience which is exactly what we have had throughout our history with this business.

HG
Haley G.
Ramona, CA
Honda Civic Cpe
Verified Customer
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10/04/2018 Category: Service
Haley said they did a good job.
This review was collected via phone interview by Customer Research Inc.

GB
Gerald B.
Santa Ysabel, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Gerald said they got it done when they said and he has confidence it's well done. He said it is a nice clean facility.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Ramona, CA
Dodge Charger
Verified Customer
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09/28/2018 Category: Service
David said that the place had a difficult part to find for his vehicle.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
Ramona, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Richard said he was quoted a price at this business that came in $27 below their estimate. It was done in a timely fashion. He was referred to this place. He stated his front end was slightly out of alignment when he picked it up, and he will bring the vehicle back when he can. He stated he likes the facility, it has good service, he is willing to overlook small problems, and he will return.
This review was collected via phone interview by Customer Research Inc.

DL
Daria L.
Ramona, CA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Daria said that she was satisfied with the service because they answered right away, called back within 10 minutes with a quote, they told her to come in at a time that worked for her and it only took 2 hours to fix her vehicle.
This review was collected via phone interview by Customer Research Inc.

DW
Dave W.
Ramona, CA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Dave said the business did a great job and it is a nice, fair, honest place.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
Ramona, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Steve said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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