99% Would Recommend
Latest Review 3 days ago
Christopher B. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christopher said he was extremely pleased with the service he got. The business was polite and friendly.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 11/17/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Jose A. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jose said the service was very good and the finished his order on time.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/15/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Edwin W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Edwin said this business did a good job.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Naren M. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Naren said he has been using this business for years. Their service is good and they complete it quickly.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Uchenna E. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Uchenna said this business provided quick service. His parents highly recommended them to him.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/14/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Arnold C. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Arnold said the service was good and fast.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/20/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Valerie S. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Valerie said she still has to take her vehicle back to the business due to an unresolved issue.
Vehicle: Volvo S80
Category: Service
Service Date: 11/03/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
MARVIN S. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ramos Rocks"
Ramos Auto treats you and your car right. I received a call from them a few minutes after leaving my car for routine service. They wanted to confirm what type of oil - regular, synthetic or high mileage - I had been using in my 7 year old Honda. Ramos wanted to make sure they refilled with the same type of oil the engine had been using. When I answered "conventional 5W 20 oil", Ramos did not try and up-sell the more costly synthetic stuff. Alex of Ramos said " you should stick with what's working." Other auto service providers all try to switch me to higher price synthetic oil with every change. Not Ramos. This excellent auto service resource does what's right for you, not what's most profitable for them. You can trust these folks.
Vehicle: Honda Civic Cpe
Service Date: 11/09/2017
Review Created: 11/10/2017 12:50 PM
Roberto F. at Ramos Auto Repair responded on 11/10/2017

Thank you for your business and the most uplifting review. We also like to thank you for being a loyol customer and hope to see you for your next routine maintanence.

Roberto Felix
Jorge B. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jorge said this business is a bit pricey, but they got the work done. The staff did good work.
Vehicle: Dodge Charger
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Iman B. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Iman said she has visited this business before and they are always professional. They provide same day service.
Vehicle: Nissan Sentra
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Omar M. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Omar said this business was quick and his vehicle is running well.
Vehicle: Ford Fiesta
Category: Service
Service Date: 11/02/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Roberto F. at Ramos Auto Repair responded on 11/10/2017

Thank for your business and great review.

Roberto Felix
Marc J. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marc said they were very friendly and to the point. They did exactly what he needed them to do and they did it on time.
Vehicle: Mercedes-Benz GLK-Class
Category: Service
Service Date: 10/09/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Roberto F. at Ramos Auto Repair responded on 11/10/2017

Thank you Marc for the business and thank you for a great review.

Roberto Felix
Cathy J. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cathy said that everything went well. She had a great experience.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/01/2017
Review Created: 11/04/2017
This review was collected via phone interview by Customer Research Inc.
Mary H. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said the staff was knowledgeable and they thoroughly explained everything to her. The service she received was great and she plans on returning for additional work.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/26/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Roberto F. at Ramos Auto Repair responded on 11/07/2017

Thanks for the business and the great review

Roberto Felix
Ebel G. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ebel said the service was good. He did not have to wait long.
Vehicle: Chevrolet Lumina
Category: Service
Service Date: 10/20/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Gadner G. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gadner said he has known this business for years and they provide good customer service.
Vehicle: Scion tC
Category: Service
Service Date: 10/21/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Roberto F. at Ramos Auto Repair responded on 11/15/2017

Thanks for the business and the great review

Roberto Felix
Alex A. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alex said everything was done well at the business and they also showed him problems that he was not aware of.
Vehicle: Nissan Versa
Category: Service
Service Date: 10/23/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Roberto F. at Ramos Auto Repair responded on 11/15/2017

Thanks for the business and the great review

Roberto Felix
ARIJIT S. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best auto repair and body shop"
I am using this shop for about 5 years for repairing my 2007 Audi A3 and 2010 Honda Odyssey. They did body work on both the vehicles. The body works were perfect and by far, their price was much better than the other body shops in South Orange and Maplewood. This time they correctly diagnosed the steering problem in the Audi, and changed the damaged bushes to fix the problem. They also did a tuneup and oil change. They are punctual with their delivery promise and easy to make an repair appointment. I am very happy with this repair shop.
Vehicle: Audi A3
Service Date: 10/21/2017
Review Created: 10/24/2017 07:24 PM
Roberto F. at Ramos Auto Repair responded on 10/27/2017

Thanks for the business and the greatfull review



Regards

Roberto Felix
Robin L. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robin said the staff finished the service in less than an hour and they offered a perfect price.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 10/05/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
OTIS E. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recharged "
As always - Roberto goes out of his way to provide customer service.
Vehicle: BMW Alpina
Service Date: 10/14/2017
Review Created: 10/15/2017 08:47 PM
Roberto F. at Ramos Auto Repair responded on 10/16/2017

No problem, anytime thats why we are here for. It is a plesure to serve you. Thanks again.


Regards

Roberto Felix
Roberto F. at Ramos Auto Repair responded on 10/16/2017

No problem, anytime thats why we are here for. It is a pleasure serving you. Thanks again.


Regards

Roberto Felix
Displaying Review 1 - 20 of 103 in total