Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

67 Reviews

100% Would Recommend
85% Business Response
Latest Review 6 days ago

Reviews


BM
BOB M.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Excellent,friendly service!
Had an emergency problem with my car and they took the car in and fixed it by the end of the day.

TR
TOM R.
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019
First time at Ray’s
Very professional, clean, an on time. Could not ask for more

LH
LOUISE H.
Columbus, IN
Honda Accord Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019
Competent, prompt, proactive, courteous service.
Ray's Automotive has been servicing my cars since they first opened. They diagnose and repair efficiently and make sure to recommend preventive maintenance as needed. They go the extra mile to resolve emergencies.
Anne B., Vice President from Ray's Automotive Center responded on 08/14/2019

Thank you for the fantastic review Louise and your decades of patronage! We have enjoyed servicing your cars and having you as part of the Ray's Automotive Center family!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

TR
TED and RITA R.
Columbus, IN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019
Great service !
Always do a fine job !

DT
DEREK T.
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Great service
Friendly, fast, efficient service. Did what was required without adding additional unnecessary work.
Anne B., Vice President from Ray's Automotive Center responded on 08/12/2019

Thank you for the great review Derek! We pride ourselves on being able to help our guest prioritize their car's needs in the order of urgency.

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

JM
JESSICA and RICK M.
Columbus, IN
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Quick Service!
Very pleased they were able to work in my alternator repair the same day I called! It was done by the time they said and as always very friendly staff!
Anne B., Vice President from Ray's Automotive Center responded on 08/12/2019

Thank you for the great reivew Jessica! We are glad we were able to help you by getting the Acura back on the road quickly!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

TR
TONY and SUZANNE R.
Columbus, IN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019
Wonderful service!
Ray’s staff are car experts and truly care about customer satisfaction.
Anne B., Vice President from Ray's Automotive Center responded on 08/12/2019

Thank you for the great review Tony!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

DD
DAWN and SHOUNAK D.
Columbus, IN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
Great, honest, friendly!
The people at Ray’s are friendly and knowledgeable. They are honest and tell me what needs fixed now and what can wait. If they think there is somewhere in town better qualified to handle an issue, they will give me that recommendation. I have trusted them with my cars for years and will continue to do so.
Anne B., Vice President from Ray's Automotive Center responded on 08/12/2019

Thank you for the great review Dawn and for being the second generation of your family to use us for your automotive needs! We enjoy taking care of your Toyota's!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

DG
DAVID and SUE G.
Columbus, IN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
Excellent Service
Ray’s Automotive is the best in town! We have had our cars serviced here for years. Most recently we needed a tire repaired for an upcoming trip. Talked to Anne on the phone and she said to bring the tire right in. They had the tire repaired and back on the car in a timely manner.
Anne B., Vice President from Ray's Automotive Center responded on 08/12/2019

Thank you for the great review Sue! We are glad we were able to get you back on the road in time for your trip! It is always a pleasure to help you with your Honda's service needs.

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

WB
Wilma B.
Indiana
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Wilma said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 08/12/2019

Thank you for the nice review Wilma!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

Verified Customer
Columbus, IN
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019
The best around
They provide the best service and quality around. Friendly and trustworthy. My wife and I drive from Indianapolis for service at Rays.
Anne B., Vice President from Ray's Automotive Center responded on 08/12/2019

Thank you for the great review! We are glad we are able to continue to meet your automotive needs even after your move!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

Verified Customer
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019
Loved service and my now healthy car
Thank you for your service
Anne B., Vice President from Ray's Automotive Center responded on 07/23/2019

Thank you for the great review! We are passionate about keeping cars healthy!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

SH
Subrina H.
Indiana
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Subrina said they were efficient. Her questions were answered without hesitations.
This review was collected via phone interview by Customer Research Inc.
Anne B., Vice President from Ray's Automotive Center responded on 07/23/2019

Thank you for the great review! We are always happy to answer any questions!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

PC
PAT C.
Columbus, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Nice people.. good service !!
I appreciate your fixing my tire last minute !!
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

We were so glad the tire was repairable Pat! Thank you for choosing us for your automotive needs!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

RW
ROBERT and JOYCE W.
Columbus, IN
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019
Great staff!
Best and friendliest shop in town!
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you Bob for the lovely review! We enjoy catching up with you when you're in.

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

DC
DAVE and LAURA C.
Columbus, IN
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Great service as always
The staff is always willing to explain things to us and they always point out what is important to deal with now versus what can be delayed.
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the great review Laura! We are happy to be  providing you with an accurate timeline that meets both you and your vehicles needs!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

TR
TED and RITA R.
Columbus, IN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Awsome !
fast and reliable service every time !
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the great review Ted! We pride ourselves on getting every car in and out as efficiently as possible.

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

AB
ALFREDO and RUTH B.
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Excellent Service
Very reliable and dependable service. Setting an appointment is super easy, the staff is very friendly and professional and their prices are very competitive. The quality of work is excellent.
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the awesome review Ruth! We enjoy meeting your Honda's service needs!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

CD
Clem D.
Columbus, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Friendly, fast, and thorough every time!
I called in yesterday for oil change & overall check prior to my driving to FL Panhadle. Got in at 9 AM today and had my car back before noon.
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the great review! Hope you have a great time in Florida!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

Verified Customer
Columbus, IN
Lexus CT 200h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Great customer service
One cannot put a dollar value on trust, but if you want honesty and trust look no further than Ray’s!
Anne B., Vice President from Ray's Automotive Center responded on 07/16/2019

Thank you for the great review! We have been serving the Columbus area for over 51 years because of our honesty and great customers like you!

Sincerely,
Anne

Anne Barnhorst
Third Generation, Ray's Automotive Center
812-372-1311

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