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SureCritic / Red Hoagland Genesis
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Red Hoagland Genesis

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(18 Reviews)
53
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Score Details

5 stars
81%
4 stars
8%
3 stars
5%
2 stars
<1%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
5
Total ReScores™
5.0
ReScore™ Average
53
Net Promoter Score ®

Business Details

Categories
Contact
(863) 326-6999
No Business Hours Provided

Business Hours

* No Time Zone provided
6375 Cypress Gardens Blvd Winter Haven, FL 33884
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(18 Reviews)
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Recent Reviews
MA
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Mark A.
Winter Haven, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/06/2022
1
Category: Service
Genesis Service Department Sucks!
When I purchased my Genesis GV80 I was promised that whenever it needed a service they would deliver a loan car to me and collect it when the service of mine is completed. When I booked my first service they said they don’t have any loan cars available.

When I checked my car in for service they told me I would need to wait for one hour and 45 minutes if I wanted the car to be washed. After two hours and 21 service was done but they hadn’t washed it. I couldn’t wait any longer so I had to leave with the car unwashed. No offer of any compensation whatsoever!

The car is amazing but the after sales service is quite the opposite.
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