Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

3061 Reviews

ReScore Reviews™ (49)

ReScore
Overall Rating 4.5306133/5Overall Rating 4.5306133/5Overall Rating 4.5306133/5Overall Rating 4.5306133/5rating 4.5306133
Original
Overall Rating 2.10204/5Overall Rating 2.10204/5rating 2.10204rating 2.10204rating 2.10204
96% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


LB
Linda B.
Avon Park, FL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Service on my car
Employee works hard & gets everything done as quickly as possible.

EM
Edward M.
Winter Haven, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Service on 7/12/18
Always kind & informative service reps.
Service is down as you request in a timely manner only with your authorization.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/16/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

RB
Richard B.
Winter Haven, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great Experience
Red Hoagland is great place to buy a car. The service department is excellent. They are always fast and do a great job. The staff is always courteous and helpful. They even wash your car.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/16/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

PD
Phyllis D.
Lake Placid, FL
2005 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Great service
We called and ordered the part we needed for our 05 Santa Fe and made the appointment to have it installed. We got to the appointment and had it installed and were back on the road. Still haven't got the touch up paint we ordered. I am sure there must be a good reason.
LARRY W. from Red Hoagland Hyundai responded on 07/16/2018

THANK YOU! WE WILL CHECK ON THE PAINT AND CALL YOU.


JC
Jennifer C.
Winter Haven, FL
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
30k service
Thanks!
LARRY W. from Red Hoagland Hyundai responded on 07/14/2018

THANK YOU!


JD
Jerry D.
Avon Park, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
service
Service writer was prompt and courteous.

Dealership is very expensive for routine service
LARRY W. from Red Hoagland Hyundai responded on 07/14/2018

THANK YOU!


NC
Neil C.
Kissimmee, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
People
Please note the survey is too long. One question should acquit
LARRY W. from Red Hoagland Hyundai responded on 07/14/2018

THANK YOU!


AV
Alan V.
Lake Wales, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
service July 11th
Fast, good, all went well. As usual!
LARRY W. from Red Hoagland Hyundai responded on 07/14/2018

THANK YOU!


DH
David H.
Winter Haven, FL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
quick service and effecient employees
great auto [Tucson] knowledgable employees
LARRY W. from Red Hoagland Hyundai responded on 07/14/2018

THANK YOU!


DB
Don B.
Lakeland, FL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Everyone is helpful and interested in your satisfaction
I truly got a Red Hoagland deal! It’s not just a slogan, it’s true!
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/13/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

PS
Paul S.
Winter Haven, FL
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Quick and easy to make appointment, fast service
Thank you for servicing our car. Always a pleasure doing business with you.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/13/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

JM
John M.
Lake Wales, FL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
They make you feel like you are family
Wayne Brokaw is a great service representative. He goes out of his want to take care any problem you have.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/13/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

SB
Shyann B.
Bartow, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Amazing experience
Shane Gaines was amazing! Very kind and helped me find the best deal for me. He took time and gave me an amazing deal! Love my new Tucson!
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/13/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

JK
James K.
Davenport, FL
2018 Hyundai Elantra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/12/2018 Category: Service
My overall view.
Good place to buy a car; I will return when I need to upgrade. You need to come down on the prices you charge for the work.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/13/2018

Thank You! Please come see us again! Please bring a copy of this e-mail to receive a free oil and filter change.

Brian Crawford
Service Director
863-326-6999

SM
Steve M.
Winter Haven, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Steve
On time and friendly service
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/12/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

RG
Roland G.
Kissimmee, FL
2010 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Oil change
Performed efficiently, and the car was washed.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/12/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

CL
Claudia L.
Auburndale, FL
2015 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Excellent service
Only thing I'm a little peeved about is the nickel and dining. Why charge for shop supplies such as rags and clean up. Anytime you are working in a shop you are going to be greasing you hands an other stuff. If you charge for oil change, should that not be part of it?
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/12/2018

Thank You!  The shop charge covers alot of things like hazard waste disposal, chemicals used etc. We are required by the state of Florida to charge shop supplies.

Brian Crawford
Service Director
863-326-6999

RH
Ronald H.
Bowling Green, FL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
friendly
Great, got me going quickly.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/12/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

Verified Customer
Kissimmee, FL
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Excellent service
Every time we take our car to Red Hoagland we enjoy an excellent, courteous and very professional service. They are always willing to help and to solve any doubts or issues related to our car. Thank you!
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/12/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

KP
Kenneth P.
Kissimmee, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Service
Brian was out and the service Dept was very busy. Wayne stepped in and got us in and out with a car wash in a very timely schedule
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 07/11/2018

Thank You!

Brian Crawford
Service Director
863-326-6999