Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

3218 Reviews

ReScore Reviews™ (53)

ReScore
Overall Rating 4.5283043/5Overall Rating 4.5283043/5Overall Rating 4.5283043/5Overall Rating 4.5283043/5rating 4.5283043
Original
Overall Rating 2.11321/5Overall Rating 2.11321/5rating 2.11321rating 2.11321rating 2.11321
96% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


SM
Sharon M.
Winter Haven, FL
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Great service
From the time you call for an appointment to the time you get your car back from being serviced, everyone is pleasant and eager to help you and answer any questions.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/21/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

JF
James F.
Bartow, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
clean & knowledgeable & friendly
Clean knowledgable & friendly
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/21/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

RM
Robert M.
Winter Haven, FL
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
My Veloster
Good service, in and out quick, friendly people.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/21/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

RH
Robert H.
Cypress Gardens, FL
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Mr.
Good service fast!
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/21/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

GW
Gary W.
Nalcrest, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
what makes the place great
fast appt. and fast service.was done quicker than anticipated.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/21/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

JM
John M.
Lake Wales, FL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
my last service was okay
I attempted to buy a brand new 2019 Hyundai and the person that was looking at my vehicle trade in upset me so much that I went and purchased a Kia
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/21/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

CS
Charles S.
Kissimmee, FL
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Title of what...if review....then lets call it.......Hoagland's Heros
Good folks front to back..............
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/20/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

MD
Mark D.
Davenport, FL
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Great service
Service advisor Samantha went above and beyond to make sure we taken care of!! Service was fantastic
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/20/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

Verified Customer
Winter Haven, FL
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great Service
Always will bring my car for service here!
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/19/2018

Thank you!

Brian Crawford
Service Director
863-326-6999

FB
Fayette B.
Winter Haven, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Punctual, accommodating, friendly, responsive
As I pulled up to the service department, I was immediately greeted in a friendly manner, my needs were addressed and I was given an approximate time period for completion . The experience was pleasurable.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/19/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

Verified Customer
Eagle Lake, FL
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Not as good as usual
3x air issue within warranty
We shall see if this repair solves things!

Attitude of inconvenience, rush, and impatience needs work. Not ussuslly like this.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/19/2018

Thank You! We will strive to correct these issues.

Brian Crawford
Service Director
863-326-6999

LV
Leonard V.
Kissimmee, FL
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Excellent Servie and Staff
The service that my vehicle receives in Top Notch!! Expert techs!

The customer service I receive as a client is FANTASTIC!!! The Service Advisors are all excellent and ALL of the staff are professionals and truly know what customer service is all about!!!
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/19/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

JM
Jane M.
Lake Wales, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Senrvice guy was great
The service person was great to work with

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/18/2018 Category: Service
Prices are high
You need to rethink the fees you charge especially for oil change and tire rotation
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/18/2018

Thank You! Please come see us again! Thank You for your time.

Brian Crawford
Service Director
863-326-6999
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/18/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

BB
Bonnie B.
Kissimmee, FL
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
A Pleasure to Drive!
Red Hoagland is the best place to buy and service a car! The staff is most accommodating and knowledgeable. They really help you select the right car and then help keep it well-maintained! Thank you for such a great dealership!
PS - Brian Cox is terrific in service. :-)
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/18/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

ES
Edmund S.
Kissimmee, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Totally professional in sales and service
Very efficient plus quality service & sales personnel!
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/17/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

ED
Eugene D.
Kissimmee, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
xxx
xxx
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/17/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

KJ
Kenneth J.
Winter Haven, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
..
..
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/17/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

UA
Usha A.
Winter Haven, FL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Excellent job
On time very efficient
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/17/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

Verified Customer
Kissimmee, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Excellent Service
Timely Service in a pleasant atmosphere.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/17/2018

Thank You!

Brian Crawford
Service Director
863-326-6999

GM
Gale M.
Sebring, FL
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
The people.
Samantha was my service writer and Doyle Dawson is my salesperson. I needed to talk to Doyle while I was there, he answered my questions to my satisfaction. I had a question after I left and called Samantha she was able to help me over the phone. Everyone there is very helpful and accessible.
MICHAEL B C., Service Director from Red Hoagland Hyundai responded on 09/17/2018

Thank You!

Brian Crawford
Service Director
863-326-6999