Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

2923 Reviews

ReScore Reviews™ (46)

ReScore
Overall Rating 4.5434783/5Overall Rating 4.5434783/5Overall Rating 4.5434783/5Overall Rating 4.5434783/5rating 4.5434783
Original
Overall Rating 2.08696/5Overall Rating 2.08696/5rating 2.08696rating 2.08696rating 2.08696
96% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


DS
Donald S.
Winter Haven, FL
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great Service
Came to service department without an appointment because a tire was losing air. Brian Cox was able to get my car into the service department right away. He explained the situation that my tire had a slash in the sidewall and the tire needed to be replaced. He quoted me a price and within an hour my car had a new tire and back on the road I went. That is what great service is all about and why I am driving my 4th Hyundai from this dealership.

Anonymous avatar
Verified Customer
Winter Haven, FL
2018 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
No problem, just purchased a vehicle too soon.
Wish now I would of waited to mid-summer.

JM
Jane M.
Lake Wales, FL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Very friendly staff
Service person was very cordial and helpful!! Service was completed in a timely manner.

SL
Susan L.
Kissimmee, FL
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Service and staff
Staff was courteous and professional and work was completed in short amount time

JC
John C.
Lakeland, FL
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Concern for customer
My car warranty work was done as promised and my needs were met in the meantime.
MICHAEL B C., Service Director from Red Hoagland Hyundai

Thank You!

Brian Crawford
Service Director
863-326-6999

PS
Peter S.
Bartow, FL
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Peter sloger
On time, you are in and out as scheduled
MICHAEL B C., Service Director from Red Hoagland Hyundai

Thank You!

Brian Crawford
Service Director
863-326-6999

RF
Richard F.
Kissimmee, FL
2016 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Fastest maintenance ever on any of my cars! EXCELLENT!
Brian is a great front-man for Hyundai. Knows his "stuff." Maintenance crew is also '"EXCELLENT!"
MICHAEL B C., Service Director from Red Hoagland Hyundai

Thank You!

Brian Crawford
Service Director
863-326-6999

CL
Claudia L.
Auburndale, FL
2015 Hyundai Elantra Gt
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Service
Thank you for taking care of me.
MICHAEL B C., Service Director from Red Hoagland Hyundai

Thank You!

Brian Crawford
Service Director
863-326-6999

RB
Robert B.
Winter Haven, FL
2016 Hyundai Santa Fe S
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/21/2018 Category: Service
Service review
Already stated in a previous comment area.
MICHAEL B C., Service Director from Red Hoagland Hyundai

Thank You! We will contact you about this concern

Brian Crawford
Service Director
863-326-6999

JG
Jennifer G.
Lakeland, FL
2017 Hyundai Ioniq Hybr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Great Service!
The team was polite and helpful-- wonderful customer service!
MICHAEL B C., Service Director from Red Hoagland Hyundai

Thank You!

Brian Crawford
Service Director
863-326-6999

BR
Barbara R.
Lake Wales, FL
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Service
Reliable & honest
MICHAEL B C., Service Director from Red Hoagland Hyundai

Thank You!

Brian Crawford
Service Director
863-326-6999

Anonymous avatar
Verified Customer
Davenport, FL
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Good team
Always takes good care of us
LARRY W. from Red Hoagland Hyundai

THANK YOU!


MP
Monica P.
Lakeland, FL
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
As usual, an outstanding experience.
Service writer and technician did a highly professional job in completing my service.
LARRY W. from Red Hoagland Hyundai

THANK YOU!


SB
Stephen B.
Davenport, FL
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great service as always.
The Hoagland Dealership is a great place to buy and service a car.
LARRY W. from Red Hoagland Hyundai

THANK YOU!


EC
Earl C.
Kissimmee, FL
2016 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Pricing at Hyundai
I think Red Hoagland Hyundai pricing on cabin air filters is outrageous. I was asked if I wanted to have mind change, at $70 for this service, and I declined. I purchased the same air filter at Advance Auto for less than $7 and changed it myself in two & half minutes, that's 150 seconds, and yes, I timed it! This is a job that a five-year-old child could do, maybe even a chimpanzee? While I think Hyundai vehicles are very good I don't care for the way certain dealerships treat their customers. When my lease is up I'm going to purchase my car and maybe find another dealership for future work.
Bud C.
LARRY W. from Red Hoagland Hyundai

THANK YOU!


RH
Robert H.
Davenport, FL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great visit
See you in 3700 miles
MICHAEL B C., Service Director from Red Hoagland Hyundai

Thank You!

Brian Crawford
Service Director
863-326-6999

PP
Phil P.
Lakeland, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Recent warranty service
Once the part came in, I was contacted promptly and everything was smooth sailing. In and out very quickly.
MICHAEL B C., Service Director from Red Hoagland Hyundai

Thank You!

Brian Crawford
Service Director
863-326-6999

PD
Phyllis D.
Lake Placid, FL
2017 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Great Service
Red Hoagland Hyundai has a great staff the are eager and efficient. I took my car in for service and I have peace of mind that all is well with my car. I feel safe and secure.
MICHAEL B C., Service Director from Red Hoagland Hyundai

Thank You!

Brian Crawford
Service Director
863-326-6999

CT
Charles T.
Winter Haven, FL
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Best in Polk County
Red Hoagland Hyundai is the most courteous, clean, and efficient maintenance for your car. Everything about the maintenance experience makes it easy for the consumer.
MICHAEL B C., Service Director from Red Hoagland Hyundai

Thank You!

Brian Crawford
Service Director
863-326-6999

EO
Edgardo O.
Winter Haven, FL
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Excellent
Excellent
LARRY W. from Red Hoagland Hyundai

THANK YOU!