Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

913 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


RT
RODNEY T.
Raleigh, NC
Volvo V90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
great service
thanks for helping to keep the old wagon running and taking time to help me out..great prices

FL
FLORENCE L.
Raleigh, NC
Volvo V70
Verified
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10/12/2018
Great customer service
Have been using reeves for years and are very satisfied.

EW
ELLEN W.
Raleigh, NC
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Great service. Personable.
Was very pleased with the environment and the friendly staff. Everything was explained in detail. And they took the floorboard protective thingie out so I didn’t have to deal with it.

RA
RAY A.
Raleigh, NC
HUMMER H3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Great service
Great service every time!

TH
Tammy H.
Garner, NC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Tammy said the staff was friendly and it was also very convenient, She also likes the prices at this facility and she has already recommended them.
This review was collected via phone interview by Customer Research Inc.

KG
Kate G.
North Carolina
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Kate said the staff at the business were responsive and the turn around was quick.
This review was collected via phone interview by Customer Research Inc.

CP
Carol P.
Chapel Hill, NC
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Carol said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SL
SHARICE L.
Raleigh, NC
Volvo XC90
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018
Fast service
Went in for a basic oil change. Was out in under an hour.

EN
Ernie N.
Garner, NC
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Ernie said they are very honest good people, and they are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

BL
BILL L.
Raleigh, NC
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Great Service and Responsiveness
Really happy with my first Volvo service at Reeve-Smith. They only fixed what was needed and told me what I should keep an eye on. They were extremely responsive and finished the work on a short time frame.

NS
Nancy S.
Raleigh, NC
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Nancy said she been using this business for many years and is confident in their work.
This review was collected via phone interview by Customer Research Inc.

RH
RICHARD H.
Raleigh, NC
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
inspection
Noticed Friday 8/31 was last day to renew registration on our Volvo. Called RS - and they said bring it in at 2P.M. All was well ( just needed a brake light bulb). Then Drove down to DMV office on Atlantic and had new sticker on by 3:15 . R/S is there when you need them whether an AC problem or inspection. They even provide a loaner, if you need one.

TB
TONY B.
Raleigh, NC
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Consistency. Competency. Resourcefulness.
I long ago exhausted finding different experlatives to accurately describe my experiences with Mark & his group. I turned to a thesaurus, but that has also been picked clean. Guess I'll just use my standby - if you own a Volvo and you are allowing anyone else to service it, then you are doing your vehicle and yourself a 'disservice'. R-S is simply the best!

TS
Tony S.
Raleigh, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Tony said the staff were very respectful of his time and his schedule, so they completed the service in a timely manner. They found another problem with his vehicle that came up and they gave him a detailed report on that separate issue so he could take care of that as well. They are in general very responsive to their customers and their is a mutual trust between them. The whole process was very efficient, he was even given a loaner vehicle while they worked on his.
This review was collected via phone interview by Customer Research Inc.

DP
DAVID P.
Knightdale, NC
Volvo 850
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Friendly atmosphere
Quality service

JC
Jim C.
Raleigh, NC
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jim said the staff are great and personable. They take good care of their vehicles. The prices are good.
This review was collected via phone interview by Customer Research Inc.

RN
Robert N.
Zebulon, NC
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Robert said the business is wonderful. Their communication is great. They are very thorough when doing the work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

PL
Patricia L.
Raleigh, NC
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Patricia said they are always polite, on time, they have excellent customer service.
This review was collected via phone interview by Customer Research Inc.

SK
Seil K.
Raleigh, NC
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Seil said this business serviced the vehicle she got from a private owner for the last 9 years. They are very familiar with the vehicle and they did not try to sell her stuff she did not need. She will continue to have her work done through them. She is very happy to have been introduced to them and she looks forward to a long term relationship with them in the future.
This review was collected via phone interview by Customer Research Inc.

JB
Jimmy B.
Smithfield, NC
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Jimmy said this business was very prompt and thorough.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 913 in total