Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

929 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


AC
ADAM C.
New Hill, NC
Volvo S60
Verified Customer
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12/08/2018
Prompt and professional
I bought a used S60 and trailered it directly to RS to get all deferred maintenance and repairs addressed. They advised on prioritizing items and got me all caught up. Nice to be able to make appointments and use loaner vehicle. Recommended.

CJ
Clinton J.
Wake Forest, NC
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Clinton said the business always has great service.
This review was collected via phone interview by Customer Research Inc.

RB
REBECCA B.
Clayton, NC
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
The greatest service you and your car can ever recieve.
Honest, thorough, dependable, knowledgeable, experienced, trustworthy and friendly. What else can I say. These guys know my car inside and out, and are proactive when it comes to taking care of it. They also have the best price for tires. That's why I only trust Reeve Smith Volvo to service my 2007 Volvo XC70 AWD Crosscountry.

JG
JOHN G.
Roanoke, TX
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Repair Visit
Knowledgeable, professional, reasonable. Highly recommend.

SM
Sara M.
Youngsville, NC
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Sara said she has always used and liked the business for her vehicles. The staff is courteous, prompt and honest.
This review was collected via phone interview by Customer Research Inc.

LR
LOUIS R.
Raleigh, NC
Volvo V60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Great service
I Know Mark from many years. He always has provide a very professional service. I am very satisfy for the service for my V60.

JP
Jackie P.
Garner, NC
Volvo C30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Jackie said the location is out of the way, but worth the drive. They were able to accommodate her quickly and gave a loaner vehicle for the day. She really appreciated the discount that they were able to offer.
This review was collected via phone interview by Customer Research Inc.

SD
SANDY D.
Raleigh, NC
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
GREAT SERVICE
always a pleasure to do business with you guys. Thanks Sandee

MW
MEREDITH W.
Raleigh, NC
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Great Service!
I took my Volvo here to get serviced and it was a great experience. I had the entire car checked out and the windshield replaced. They kept in constant communication which I really appreciate. I definitely won’t be going anywhere else to get my car serviced. Thank you so much for all your help.

EW
Elizabeth W.
Raleigh, NC
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2018 Category: Service
Elizabeth said that they fixed the transmission but the transmission light came back on. She does not think it has anything to do with the service she received for the vehicle. She liked that she can drop it off and pick it up when ever she can.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Raleigh, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke with Sydnie. She said the same two mechanics have been working on her vehicle for the past four years. They do quality work.
This review was collected via phone interview by Customer Research Inc.

SG
Sherrod G.
Norlina, NC
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Sherrod said the business is a pleasant place, they are very professional, very knowledgeable, quick and he plans on using them in the future.
This review was collected via phone interview by Customer Research Inc.

RT
RODNEY T.
Raleigh, NC
Volvo V90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
great service
thanks for helping to keep the old wagon running and taking time to help me out..great prices

CS
Chase S.
Raleigh, NC
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Spoke with Kurt. He said they did a good job.
This review was collected via phone interview by Customer Research Inc.

FL
FLORENCE L.
Raleigh, NC
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Great customer service
Have been using reeves for years and are very satisfied.

BM
Bob M.
Smithfield, NC
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Bob said the business really did a great job. The customer service was very courteous and they explained everything. The communication about the progress was good.
This review was collected via phone interview by Customer Research Inc.

EW
ELLEN W.
Raleigh, NC
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Great service. Personable.
Was very pleased with the environment and the friendly staff. Everything was explained in detail. And they took the floorboard protective thingie out so I didn’t have to deal with it.

SN
Steve N.
Raleigh, NC
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Steve said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

CM
Clay M.
Raleigh, NC
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Clay said that this business is the best, all the way around.
This review was collected via phone interview by Customer Research Inc.

RA
RAY A.
Raleigh, NC
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Great service
Great service every time!

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