Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

600 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 12 days ago

Reviews


DG
Dexter G.
Taylor, MI
GMC Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Dexter said his experience with the business is always great, it's the only place he has brought his vehicle for the past 10 years.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Royal Oak, MI
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
David said some of the work was outsourced. However, they weren't able to find someone to do the resurfacing.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Allen Park, MI
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
John said he has done a lot of business with them and they have not let him down. He said they are very respectful, and they follow up and discuss everything well with him and provide good service. He has no reason to leave.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
Allen Park, MI
Mercury Monterey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Joseph said he is always happy with this business. They are good people that do good work. They are genuine and work hard. The product is good,.
This review was collected via phone interview by Customer Research Inc.

JN
Jerry N.
Allen Park, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jerry said he liked the price and the communication.
This review was collected via phone interview by Customer Research Inc.

GD
George D.
Dearborn Heights, MI
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
George said he had an excellent overall experience with the business. Tim and Kenny were both awesome and honest.
This review was collected via phone interview by Customer Research Inc.

BB
Brandon B.
Michigan
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Brandon said he has had no issues with this business.
This review was collected via phone interview by Customer Research Inc.

BR
Brandon R.
Allen Park, MI
Ford Escape
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/11/2018 Category: Service
Brandon said the service was good. The service could have been better.
This review was collected via phone interview by Customer Research Inc.
Ann H., Director of Operations from Reliable Auto Service Center responded on 06/14/2018

Hello Brandon
I am glad that once we spoke this 3 star rating was a mistake.  I will send you to rescore us.
Thanks!

Ann Hatley
Reliable Auto Service Cener
17250 Ecorse Rd
Allen Park, MI 48101
313-388-8888
www.reliableautoservicecenter.com

CW
Chris W.
Allen Park, MI
Ford Freestyle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Chris said the facility was done with the work the same day and they did a great job.
This review was collected via phone interview by Customer Research Inc.
Ann H., Director of Operations from Reliable Auto Service Center responded on 06/14/2018

Thank you Chris! 
Getting your vehicle repaired and back to you as soon as possible is one of our goals!

Ann Hatley
Reliable Auto Service Cener
17250 Ecorse Rd
Allen Park, MI 48101
313-388-8888
www.reliableautoservicecenter.com

DM
Dustin M.
Taylor, MI
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Dustin said Tim does great work.
This review was collected via phone interview by Customer Research Inc.
Ann H., Director of Operations from Reliable Auto Service Center responded on 06/14/2018

Thank you Dustin!
We try our best.

Ann Hatley
Reliable Auto Service Cener
17250 Ecorse Rd
Allen Park, MI 48101
313-388-8888
www.reliableautoservicecenter.com

MW
MARK W.
Allen Park, MI
Saturn L200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Alway Great Service!
This is my go to auto service center. Great service, fair prices. Friendly staff too.
Ann H., Director of Operations from Reliable Auto Service Center responded on 06/14/2018

Thank you Mark!
We are happy to take care of your vehicles in a timely manner!

Ann Hatley
Reliable Auto Service Cener
17250 Ecorse Rd
Allen Park, MI 48101
313-388-8888
www.reliableautoservicecenter.com

WL
WILLIAM E. L.
Allen Park, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Great Service
Been using this auto repair for years. Great work, never an issue.
Ann H., Director of Operations from Reliable Auto Service Center responded on 06/14/2018

Thank you William!
We try to make auto repairs as painless as possible!

Ann Hatley
Reliable Auto Service Cener
17250 Ecorse Rd
Allen Park, MI 48101
313-388-8888
www.reliableautoservicecenter.com

MD
Mike D.
Allen Park, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mike said the staff have always treated him right.
This review was collected via phone interview by Customer Research Inc.

CM
Carol M.
Taylor, MI
Cadillac XTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Spoke with Daniel. He said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

RM
Ron M.
Lincoln Park, MI
Chevrolet Caprice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Ron said the facility did good work.
This review was collected via phone interview by Customer Research Inc.

SM
Sherry M.
Allen Park, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Sherry said the staff is always great. They're thorough and do things fast.
This review was collected via phone interview by Customer Research Inc.

JL
Jasmine L.
Lincoln Park, MI
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2018 Category: Service
Jasmine said they have pretty good service but the pricing was a little high.
This review was collected via phone interview by Customer Research Inc.
Ann H., Director of Operations from Reliable Auto Service Center responded on 06/14/2018

Hello Jasmine!
We are glad that you were happy with the service. We do recommend and use quality parts. Most customers are keeping their vehicles longer and want the better parts.  Sometimes there are cheaper options if you do not intend to keep the vehicle.  Just talk with the guys and they will let you know.  

Ann Hatley
Reliable Auto Service Cener
17250 Ecorse Rd
Allen Park, MI 48101
313-388-8888
www.reliableautoservicecenter.com

WP
WILLIAM P.
Taylor, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Great work!
Reliable Auto Service Center is just what it's name says, "Reliable". They do great work and communicate to you when they notice something else is wrong or should be worked on. They don't pressure you into saying yes to the extra work. Never had a complaint.
Ann H., Director of Operations from Reliable Auto Service Center responded on 04/29/2018

Thank you William for the kind words.  We try our best to give you the best customer experience and keep you safe on the road.

Ann Hatley
Reliable Auto Service Cener
17250 Ecorse Rd
Allen Park, MI 48101
313-388-8888
www.reliableautoservicecenter.com

TM
TOM M.
Allen Park, MI
Chevrolet Monte Carlo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Customer Service & fast service
Great service. We recommend Reliable to everyone we know. We are bringing all of our vehicles here.

RW
Richard W.
Allen Park, MI
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Richard said the business provides good customer service. The work they do on his vehicle is reliable.
This review was collected via phone interview by Customer Research Inc.