business image

Renn Haus LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,117 Reviews)
67
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
4.0
ReScore Average
67
Net Promoter Score ®

Business Details

About

The RENN HAUS TEAM has over 70 years of combined experience in servicing and repairing MERCEDES BENZ, PORSCHE, BMW AND MINI fine German automobiles. Team RENN HAUS' professional level of maintenance, service and repair is unequivocally committed to the right solution for each customer’s car. Each technician always asks himself when The RENN HAUS TEAM has over 70 years of combined experience in servicing and repairing MERCEDES BENZ, PORSCHE, BMW AND MINI fine German automobiles. Team RENN HAUS' professional level of maintenance, service and repair is unequivocally committed to the right solution for each customer’s car. Each technician always asks himself when working on every car, “How would I do this if this were my car?” They then apply that principle to every job.

Plus, our 30 plus years of tuning and performance modification experience is second to none. Our tuning provides the best performance possible for your car without changing the driving dynamics you love. Our technicians hold certifications for Automotive Service Excellence (ASE) Master Technician, Mercedes Technical Specialist, BMW Technician, Lamborghini and Porsche Specialist, Mercedes SLR McLaren, Mercedes G-Wagon, Mercedes Diesel and many other system specific certifications.

RENN HAUS has over 40 years of experience serving the Sarasota, Bradenton and Venice areas; and is one of the top companies for tuning, modifying, fabricating custom exhaust systems, transmission rebuilding and engine rebuilding in the USA.

Our RENN HAUS tuned Mercedes Benz E55 AMG has 600hp, 630lbft of torque, runs the 1/4 mile in 11.536 seconds at 120.53 mph and goes 0 to 60 in 2.99 seconds. RENN HAUS can turbocharge or supercharge many of these cars as well as correcting many tunings and modifications from other company's that did not meet expectations.
...more

Categories
Auto Repair, Auto Maintenance, European Auto Repair
Contact
(941) 922-3600

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
2277 2nd St Sarasota, FL 34237
Renn Haus LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,117 Reviews)

JC
gravatar
Javier C.
Mahwah, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2023
0
PPI Not serious
One of the purchases I regret the most in my life.
I requested a Pre Purchase Inspection here and they were really nice, really pleasant people, accommodating, pristine shop, truly loved my interaction.
I agreed on the full PPI that was going to be $400 and while they were doing it, they said they stopped looking for issues and it made no sense to look further because the car was in such great shape that it just did not make sense for me to spend the $400. They charge me for 1.5h instead and they would not even send me the bill, I had to ask several times.
The result was that it only needed to charge the AC, new rotors, a brake flush, rear struts were starting to leak, and rear wheels but nothing really necessary or immediate, only to meet the high standards of a potential Porsche Track Event. Around 6K to fix those minor things. No paint measuring necessary because it was in great condition. They were going to check on the IMS through their Porsche network to see if the parts had been ever ordered and avoid taking down the transmission as well.

Now how it really turned:
- Rear bumper was red (my car is black) and poorly resprayed, peeling and chipping from the debris thrown in the wheel well by the tires.
- Front bumper and hood probably resprayed in the life and with more chips.
- Rust found under the rear panels with signs of having tried to be addressed it in the past.
- Paint in the calipers cracking.
- Needed to replace rotors, pads, sensors,
- Engine main hose
- 4 new tires.
- Wheels were not powder coated properly, they were cheaply painted and paint is cracking in the interior
- Suspension in the rear was completely shot for normal driving. -- Drive shaft seals leaking.
- One key is all broken and barely working and the other is missing the circuit board.
- Just now an oil leak between the engine and the transmission. IMS maybe?
- IMS now.
- I imagine I will find more surprises. No doubt.

I have driven this car about 300miles driving carefully without inspection. I cannot even pass the NJ inspection because the car has been dead with no battery during long periods of time under previous ownership.

What exactly did they take a look at?

What a dream crushed. I exchanged my cash for a headache car. Not fair. Nothing worse than making a bad purchase. No possible way to break even.

I asked for a written report for me to keep more than 3 times to Frank and Corey, they always agreed to it and were going to send it but... never happened. They were going to call their Porsche guy for the IMS thing but never happened.
Now I understand why they never put anything in writing.

Hindsight now... how in the world did I buy that car? This is my fault, no doubt. I own my mistake.

I spent the money in an early Carrera 997.1 that was supposed to be great and ended up spending what could get me a 997.2 with less miles have I not trusted these people.

A PPI should save you surprises, maybe not all of them but at least the cosmetic ones. I overlooked a lot of things because of their trusting words about the car. Really not fair.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.