Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

415 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5rating 3.2rating 3.2
96% Would Recommend
Latest Review 2 days ago

Reviews


TJ
Tyson J.
Rialto, CA
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Tyson said the business always takes care of him.
This review was collected via phone interview by Customer Research Inc.

DJ
Deborah J.
Rialto, CA
Dodge Nitro
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/11/2019 Category: Service
Deborah said the business only had one employee working at the time of her visit. She stated that she had to wait for her vehicle while the lone employee tried to clear the lobby. She would not recommend this business due to this experience.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 01/15/2019

Hi Mrs DEBORAH, sorry for the inconvenience we appreciate your feedback and will take in consideration to improve our service.


TG
Thomas G.
Rialto, CA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Thomas said the service was completed right away and the staff was very professional.
This review was collected via phone interview by Customer Research Inc.

DS
Daniel S.
Rialto, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Spoke with David. He said they have excellent service
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rialto, CA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Brake job
Great service I had my front brakes done

RM
RUDOLPH M.
Bloomington, CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
The employees are great
The staff here is so friendly and helpful

RG
Romie G.
Rialto, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Romie said she always gets really good service.
This review was collected via phone interview by Customer Research Inc.

LD
Lance D.
Rialto, CA
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Lance said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AF
ADRIAN F.
Colton, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Treated like Family
Best deals and excellent experience Highly Recommended

TD
TERESA D.
Rialto, CA
Honda Civic Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2018
Good service
The service is great!! The long wait not so much but they get the job done. I trust this shop.
Arely P. from Rialto Auto Care Center responded on 11/21/2018

thank you for the opportunity to have you as a customer. Thank you.


TE
Theresa E.
San Bernardino, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Theresa said everything was professional. It was done to her satisfaction. It was a minimal wait time. She was informed every step of the way. Also she was impressed with the service.
This review was collected via phone interview by Customer Research Inc.

AT
ABEL T.
Rialto, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Greatest shop ever!
Best customer service and professionalism from the time you arrive to the time they return your vehicle. They explain all repairs, costs, options, and offer recommendations based on your financial limitations. They truly care, which reflects on the name “Rialto Auto Care Center”...
Arely P. from Rialto Auto Care Center responded on 11/20/2018

  We are very grateful for your continued patronage because we wouldn’t be here without loyal customers like you. You could have chosen any other business, but we appreciate that you have stuck with us. Thank you, again, and have a great day.


AC
Alex C.
Rialto, CA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Alex said that his service was fast and convenient.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 11/20/2018

thank you for your business


MN
Monique N.
Colton, CA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Monique said the service was very detailed and she was kept well informed.
This review was collected via phone interview by Customer Research Inc.

VT
VALERIE T.
Rialto, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
I love it here!
From the front staff to the back staff they are excellent. Kind, friendly, and professional! See you in a few months!

JT
JOSEFINA T.
Rialto, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
It's the my place to take my cars for years
I'm glad with the service, the location and the people who work there who know me too.
Arely P. from Rialto Auto Care Center responded on 11/08/2018

thank you for being our loyal customer.


MS
Margarito S.
Rialto, CA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Margarito said the service is good.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 11/08/2018

Thank you for your business.


MW
Merlin W.
Rialto, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Merlin said this business was very professional. They did a complete diagnostic and couldn't fix his vehicle, so they didn't charge him. He had a very satisfactory experience and he will be back.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 11/05/2018

thank you for your business.


Verified Customer
Rialto, CA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
The people are honest and prices are reasonable
They are friendly and they work with you on the price.
Arely P. from Rialto Auto Care Center responded on 11/08/2018

We would just like to say thank you for being a part of our family. You could have chosen any other business, but we appreciate that you have stuck with us. Thank you, again, and have a great day!


AM
Alma M.
Rialto, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Alma said this business was good. She liked the lady who helped her, she was very nice and friendly. They had good prices and good service.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 10/30/2018

IT OUR GOAL THAT YOU ARE ALWAYS HAPPY WITH WHAT YOU BOUGHT FROM US. THANK YOU.