Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

380 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.2500025/5Overall Rating 3.2500025/5Overall Rating 3.2500025/5rating 3.2500025rating 3.2500025
Original
Overall Rating 3.2500025/5Overall Rating 3.2500025/5Overall Rating 3.2500025/5rating 3.2500025rating 3.2500025
96% Would Recommend
Latest Review 2 days ago

Reviews


WB
WILLIE JR. B.
Rialto, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
They do great work and they try to get you out as quick as they can1
They have been my go to repair shop for 15 years now and we have a wonderful relationship. They stand behind their work and if they mess up, they'll make it right every time!

LR
Luis R.
Bloomington, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Luis said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CT
Calvin T.
San Bernardino, CA
Mazda B2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Calvin said the business gave him all the information he needed as well as information that he did not know he needed. They did a good job helping him understand the things he didn't know were wrong with his vehicle. He appreciates the time and effort they put in.
This review was collected via phone interview by Customer Research Inc.

SP
SELENE P.
Colton, CA
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018
Oil change
Good service

DM
Darryl M.
Rialto, CA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Darryl said he was satisfied with the service. It was convenient. .
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rialto, CA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
Great work
I took my vehicle because it was not starting and they were very fast and knowledgeable to solve the problem.

SF
Susie F.
Rialto, CA
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Susie said they are awesome and the best, they are trustworthy and have always have taken care of her.
This review was collected via phone interview by Customer Research Inc.

BM
Brandon M.
Rialto, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Brandon said the staff at this facility treated him well. They do good business at this facility.
This review was collected via phone interview by Customer Research Inc.

OC
Oscar C.
Rialto, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Oscar said he is thankful for the service the business provided. His vehicle came out really well.
This review was collected via phone interview by Customer Research Inc.

FM
FIDEL M.
Rialto, CA
Toyota Camry
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/12/2018
Oily seats
I went in for an oil change and I received a dirty oily seat to go with it when the cabin air filter was replaced. Very, very upset!
Arely P. from Rialto Auto Care Center responded on 08/13/2018

We apologize for to see oil left on the seat, Ill make sure its clean. We apreciate your business and sharing your opinion.
thank you ,
ARELY PEREZ


RP
REGINALD P.
Rialto, CA
Mercedes-Benz C230
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018
Service tune up of 2002 MB c230.
Arely Perez is an outstanding service manager. She will call you to advise as to what needs to done to your vehicle. The work by the technicians is always completed in a timely matter. Vehicle is returned in very good condition, clean and running without additional problems.
Arely P. from Rialto Auto Care Center responded on 08/13/2018

Thank you for your response and I trutly appreciate your business.
Arely Perez


AZ
Anthony Z.
Rialto, CA
Lexus LS 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Anthony said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TA
Teresa A.
San Bernardino, CA
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Teresa said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Delores S.
Rialto, CA
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Delores said she had no problems with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

LS
Lorene S.
Rialto, CA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Lorene said this business provided such excellent care on her vehicle, good service and work.
This review was collected via phone interview by Customer Research Inc.

MA
Marjory A.
Rialto, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Marjory said they were good but did not know what was causing the problem initially. She mentioned that it may be the thermostat. After replacing the thermostat it seems to be running fine. They did the best they could.
This review was collected via phone interview by Customer Research Inc.

DS
Donald S.
Rialto, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Donald said the staff took care of him and they're on point with him.
This review was collected via phone interview by Customer Research Inc.

DV
DIANA V.
Ontario, CA
Scion iA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Always satisfied
Took my car because of a service light that went on. They were prompt in checking it out. This is my second car I’ve taken there and always happy with results! Only wish they are open on Sundays like before.

RP
REGINALD P.
Rialto, CA
Mercedes-Benz SLK-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018
Local business with with Aracelli as outstanding service manager.
What is great about this repair facility is that the work is explained as to what needs to done to your automobile. Price is usually resonable and your car is not in the shop (down time) for long periods of time. Lastly, once work has been completed, your car is running without problems.

Verified Customer
Rialto, CA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
great service and very clean place
I had my oil change done and they where honest to tell me I only had 2 screws underneath my undercarriage holding it , when I had my car worked on at caliber collision. Definitely I will take it back.