Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

401 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5rating 3.2rating 3.2
96% Would Recommend
Latest Review 6 days ago

Reviews


VT
VALERIE T.
Rialto, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
I love it here!
From the front staff to the back staff they are excellent. Kind, friendly, and professional! See you in a few months!

JT
JOSEFINA T.
Rialto, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
It's the my place to take my cars for years
I'm glad with the service, the location and the people who work there who know me too.
Arely P. from Rialto Auto Care Center responded on 11/08/2018

thank you for being our loyal customer.


MS
Margarito S.
Rialto, CA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Margarito said the service is good.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 11/08/2018

Thank you for your business.


MW
Merlin W.
Rialto, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Merlin said this business was very professional. They did a complete diagnostic and couldn't fix his vehicle, so they didn't charge him. He had a very satisfactory experience and he will be back.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 11/05/2018

thank you for your business.


Verified Customer
Rialto, CA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
The people are honest and prices are reasonable
They are friendly and they work with you on the price.
Arely P. from Rialto Auto Care Center responded on 11/08/2018

We would just like to say thank you for being a part of our family. You could have chosen any other business, but we appreciate that you have stuck with us. Thank you, again, and have a great day!


AM
Alma M.
Rialto, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Alma said this business was good. She liked the lady who helped her, she was very nice and friendly. They had good prices and good service.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 10/30/2018

IT OUR GOAL THAT YOU ARE ALWAYS HAPPY WITH WHAT YOU BOUGHT FROM US. THANK YOU.


RP
REGINALD P.
Rialto, CA
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Quick turn around.
Replace headlamp on vehicle. Vehicle returned in timely manner. Arely does a great job as service manager.
Arely P. from Rialto Auto Care Center responded on 10/26/2018

- Thank you For your friendship, your business, and the opportunity to serve you.


GG
Gerardo G.
Rialto, CA
Nissan Rogue
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/26/2018 Category: Service
Gerardo said he went to this business for a smog check. His vehicle did not pass and he went to another facility and it passed right away with no issues,
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 10/29/2018

sorry for the inconveniene your vehicle failed for incomplete monitors and we do not have control over that. 


WB
WILLIE JR. B.
Rialto, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
My Review
They do honest work and they work with you to help you pay the bill.
Arely P. from Rialto Auto Care Center responded on 10/25/2018

WE APPRECIATE YOUR BUSINESS AND TO HAVE YOU AS A CUSTOMER.


RS
Ricky S.
Rialto, CA
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Ricky said that the business does good work.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 10/26/2018

WE APPRECIATE YOUR BUSINESS


JA
Javier A.
California
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Javier said the business does good work. He trusts them. Their customer service is good. They are friendly.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 10/23/2018

WE APPRECIATE YOUR BUSINESS AND TO HAVE YOU AS A CUSTOMER..


LG
Leana G.
Rialto, CA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Leana said she was told it would be 1 hour for service, and it took more than a hour as she watched the mechanic who should have been working on her vehicle sitting in the office.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 10/23/2018

WE APOLIZED FOR THE INCONVENIENCE AND THANK YOU FOR YOUR  FEED BACK, WE CONSIDER ALL CUSTOMER EXPERIENCE AND WE ARE DEDICATED TO IMPROVE OUR SERVICE.


MZ
Manuel Z.
Fontana, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Manuel said the service was good. He stated that the customer service was good as well as the staff being friendly. He stated that the cost of the service was a little high.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 10/22/2018

THANK YOU FOR YOUR BUSINESS WE WILL LOOK FORWARD PRICE .


RR
Raul R.
Colton, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Raul said the customer service was good at the business and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 10/22/2018

THANK YOU FOR YOUR BUSINESS AND TO HAVE YOU AS A CUSTOMER


ZA
ZENNA A.
Perris, CA
Lexus IS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Good service and good customer service
Good service and good customer service I have been taking both of my cars to Rialto 76 Auto Center for several years they have been so great to me I have one specific I’ll do my cars his name is Arthur I also love the customer service from Arelia she is so awesome and knows all the details about cars parts and everything else she works the front desk pretty much runs every day it is such a good car place I wouldn’t take my card nowhere else not even to the dealers wear a black my card from thank you auto 76 Car Center in Rialto
Arely P. from Rialto Auto Care Center responded on 10/05/2018

Thank for your business and your support.


CH
Chase H.
California
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Chase said this business was able to remedy the whole situation by offering free oil changes for life.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/03/2018 Category: Service
Chase said the business had his vehicle done and nobody called to let him know.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 10/11/2018

We appreciate your business and we will improve our service thank you.


CB
Charles B.
Rialto, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Spoke with Danette. She said the staff was professional and friendly. They tackled every issue they came across.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 10/06/2018

Thank you and we value you as a customer.


AH
Andrea H.
Calimesa, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Andrea said that the place was excellent, they took care of her problem and they had just the right part.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 10/09/2018

Thank you for your business.


Verified Customer
Rialto, CA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Good Service
Good service, honest, I have coming here for all my cars maintenance and repairs since I moved to Rialto 25 yrs ago.

MH
MIRANDA H.
Rialto, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
A1 Service
I’ve been coming here for years brought my old car here and now my new car and they always have the best prices and fast service ! Honest and cool people ! If you live in the city of Rialto stop by and show some love because they will hook you up !