Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67
4.7

( 469 Reviews )

ReScore Reviews™ (5)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5rating 3.2rating 3.2
96% Would Recommend
Latest Review 6 days ago

Reviews


PM
Pam M.
Rialto, CA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Pam said the staff have good customer service.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Rialto, CA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
David said this business does things quick. Sometimes he may pay a little more, but he knows it's going to be done right and doesn't have to take it back. If a problem does occur, they fix it right away. He's been going there for 15 years.
This review was collected via phone interview by Customer Research Inc.

GT
GERTUDE E T.
Rialto, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
This business was recommended by Costco. Being a Costco member for more than 20 years, I really respect their advise.
Was delighted with the service I got today.

SH
Sukhwinder H.
Oxnard, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Sukhwinder said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KC
KEVIN C.
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019
Always a great experience
Rialto Auto Care has taken very good care of me as a customer. Our relationship started with me taking work to them from a body shop I was once employed by. After almost 30 years in the automotive business, it is always nice to find a shop you can trust with your personal vehicle for service..

Kevin Cole

Verified Customer
Rialto, CA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019
Great service
I came to do my rear brakes it was fast and good price

LS
Lorene S.
Rialto, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Lorene said she has always been treated so well at the business. She was satisfied with the payments and the work done and has been there several times for various things.
This review was collected via phone interview by Customer Research Inc.

PC
PAUL C.
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
GREAT
GREAT SERVICE???

CA
Cesar A.
California
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Cesar said the employees were very honest and open with him. They let him know what was wrong with his vehicle and what his options were.
This review was collected via phone interview by Customer Research Inc.

CP
Cecilia P.
San Bernardino, CA
Toyota Tercel
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Cecilia said the customer service was really good.
This review was collected via phone interview by Customer Research Inc.

MG
Maria G.
Rialto, CA
Honda Passport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Maria said the staff were friendly. She likes the job they did.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 09/16/2019

GREAT , We appreciate your business , thank you being our customer.


MC
Mary C.
Rialto, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Mary said the staff were pretty quick.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 09/12/2019

thank you for being a loyal customer


CP
Cesar P.
Rialto, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Great customer service
Great work and customer service
Arely P. from Rialto Auto Care Center responded on 09/12/2019

than you for being a loyal customer

Arely P. from Rialto Auto Care Center responded on 09/12/2019

Thank you for being a loyal customer


Verified Customer
Rialto, CA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019
Brakes performed
They did my front brakes with rotors and it was fast and cheap. Thank you
Arely P. from Rialto Auto Care Center responded on 09/10/2019

thank you for the great support and to have you as a customer


AF
ADRIAN F.
Colton, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019
Chevy Tahoe
Big thanks to Arely for making it quick and easy help with towing services, had my truck running perfect the next day. Replaced front suspension rotors brakes for a reasonable price... Thanks again Arely!
Arely P. from Rialto Auto Care Center responded on 09/05/2019

Thank you Adrian for being a return customer and We look forward to seeing you again. Have a great day!


HR
HELEN R.
Rialto, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019
Honest!
I have been coming here for almost 10 years. There are other places that are closer but Rialto auto care center is the only place I trust. They could easily take money from me for work that I don't need but they never have. Honest Honest Honest!!!
Arely P. from Rialto Auto Care Center responded on 09/05/2019

 We would just like to say thank you for being a part of our family. We are very grateful for your continued patronage because we wouldn’t be here without loyal customers like you. thank you..


LT
Lajoy T.
Rialto, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Lajoy said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

AI
Abraham I.
Colton, CA
Nissan Altima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/26/2019 Category: Service
Abraham said he took his vehicle to the business to have the oil changed and soon after, it was leaking oil and overheated. He has never had that happen before he went there.
This review was collected via phone interview by Customer Research Inc.
Arely P. from Rialto Auto Care Center responded on 08/28/2019

WE APOLIGIZED THE INCONVENIENCE, WE LIKE FOR YOU TO COME BACK AND IMPROVE OUR SERVICES. THANK YOU


AR
ABRAHAM R.
Colton, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2019
Car was ready on time
My car was done in time, it runs 100% better.
Thank you

IG
ITHAI G.
Rialto, CA
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Excelent
Honesty andExcelent customer service
Arely P. from Rialto Auto Care Center responded on 08/17/2019

THANK YOU FOR BEING A LOYA CUSTOMER , WE APPRECIATE YOUR BUSINESS.