Good morning Mr. Kevin Wood,
It was a pleasure meeting you today. Thank you for taking the time to explain the issues you’re experiencing.
I'm glad we were able to resolve the issue with the driver-side headlight bulb, which had gone out. Although it was related to the accident, it turned out to be a simple fix.
Regarding the difficulty with closing the inner and rear doors, we’ll have those issues addressed for you on Wednesday. I sincerely apologize for the inconvenience this has caused.
Thank you again for your patience, and please don’t hesitate to reach out if you have any further questions.
Best regards,
Nhan,