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Richard's Service Station

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(490 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Richard's Service Station is your one stop shop for all your auto repair needs. We work on all foreign and domestic vehicles as well as all makes and models. Richard's Service Station is your one stop shop for all your auto repair needs. We work on all foreign and domestic vehicles as well as all makes and models.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(973) 761-4717

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1459 Springfield Ave Maplewood, NJ 07040
Richard's Service Station's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(490 Reviews)

Verified Customer
Springfield, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Oil change Richard’s Station
I have been going to Richard’s Service Station for many years, and they never disappoint, service is always on point,
I would recommend going here. Customer service is always good.

NP
NUNOMIGUE P.
South Orange, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Very friendly and efficient
Went in for a vehicle Inspection
Saved the time on the DMV
Plus they do a great car wash
Just suggest they have nice cafe area while waiting but all good

KM
KASANDRA M.
Irvington, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Phenomenal workers!!
Always good service as always.

RT
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RYAN T.
Newark, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
15 years in
I’ve been coming to this service area for 15 years and I’ve never been disappointed with the work on my vehicles. Every mechanic I’ve worked with has always been extremely knowledgeable, explains exactly what’s wrong and I’ve always gotten a fair price. I won’t go anywhere else for my vehicles.

IC
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IDA C.
Newark, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Oil Change
Richard’s Station does great work. Always willing to take your car and fix it. I love the staff. They’re very nice and prompt with getting the job done. Thank you

RM
Rickey M.
Maplewood, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
9
Richard have been doing repairs on my vehicle’s for the last 10 years
They are connected to the community friendly and loyal to their customers they do the job rite the first time.

Verified Customer
Irvington, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Oil change
The best shop!!!always about providing the best customer service

NA
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Nicole A.
Irvington, NJ
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/02/2025
0
Disappointed and Skeptical After Years of Loyalty
I’ve been going to this shop for years and always felt confident bringing my car here—especially when Omar was around. Unfortunately, my recent experience has completely changed that.

I brought my car in because I was told it needed new brakes, rotors, drums, and a caliper. The total came out to $1,600. Communication during this time was poor, but I trusted the work would be done right. Just two days later, my car still wasn’t driving correctly, so I had to bring it back. I was then told it was a pump issue, which cost even more and left me without a car for two more days. After all that, my total was over $2,000.

Now, not even a month later, my car is making a new noise that sounds like running water when I drive. I’m beyond frustrated and honestly skeptical about bringing it back because I don’t know if I’m fixing new problems or ones that were caused during the previous repairs.

I really wanted to keep trusting this shop, but ever since Omar left, the service just hasn’t been the same.

JR
JOHN R.
Irvington, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Great Service
Great service, very pleasant staff, clean and comfortable waiting area

HT
HAKIDA T.
Hillside, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
I loved how quick it tooked them to change my breaks!
I thought that I was going to be there all day wait for my breaks to be replacing but nope I was done by 11am and I had the rest of my day to enjoy! Thank you guys for making me feel comfortable while I waited in an air conditioned waiting room. I really appreciate it.

NA
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NICOLE A.
Irvington, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/28/2025
verified customerVerified Customer
2
Longtime Customer Left Disappointed
I’ve been coming to this shop for a while and have always felt confident in the service and professionalism, which is why this last visit was disappointing. I came in for brake work and, after speaking with a few people and comparing costs, I now feel like I may have been overcharged. It’s left me feeling unsure about bringing my car here for anything beyond the basics like oil changes or car washes. I really hope this was just a one-off situation, because I’ve always appreciated the work you’ve done in the past.

Verified Customer
Maplewood, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Service at the
I appreciate knowing Richard’s is a service station that can be trusted. Bringing my vehicles here for servicing has been seamless.

NS
NIKKIA S.
Irvington, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Excellent service
I will always come to Richards. I like the service and I always get my car back the same day if repairs are needed. I would recommend this business to everyone.

JM
JOHN M.
Maplewood, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
9
Review
Thanks for the quick response. They are good with we old folks.

Verified Customer
Newark, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
0
Been going there for 10 or more years
I have been going there for about 10 years.
Out of the 10 years I have enjoyed everything about Richard’s .
The Warm Love
Family atmosphere
The times they taught me something about my vehicle
And the price of the very reasonable you feel it still you getting your moneys worth when you take your car to Richard’s Service.
RJ and it’s beautiful wife God bless
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