Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

182 Reviews

98% Would Recommend
Latest Review about 20 hours ago

Reviews


BL
BESSIE L.
Elm City, NC
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
They want to make sure the customers are satisfied.
You are treated as though you are their number one customer I like the atmosphere the place is clean very inviting cause you want to go back again.

RL
Ricky L.
Kenly, NC
Chevrolet S10 Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Ricky said the business was very professional, very courteous, they had a very nice staff and he also said he would be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

BW
Betty W.
Wilson, NC
Jaguar XJ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Betty said the service was good and she didn't have any problems. The business was very quick.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Raleigh, NC
Hyundai Entourage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Richie's Auto Shop and Towing in Wilson, NC
The customer service is professional and consistently efficient.

DS
DEBORAH S.
Wilson, NC
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Service Encounter
Absolutely amazing. Went in on my lunch break & was out in a jiffy. I had enough time left to pick up & finish my lunch. Chandra Murrain is in fact an asset to this business.

OS
Otis S.
Wilson, NC
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Otis said that everything was fine, it didn't take long, the staff was friendly and he had no problems.
This review was collected via phone interview by Customer Research Inc.

SE
Sherry E.
Stantonsburg, NC
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Sherry said she was in and out in a timely manner and everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

RJ
Robert J.
Wilson, NC
INFINITI Q45
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Robert said this business did good work and had good people on staff.
This review was collected via phone interview by Customer Research Inc.

EB
Earl B.
Wilson, NC
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Earl said the staff provide good service.
This review was collected via phone interview by Customer Research Inc.

EF
EDWARD F.
Rochester, NY
Chevrolet Impala Limited
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05/05/2018
Customer satisfaction
I had a serious problem with the right front tire while driving on I95. Richies Automotive answered my call via AAA. With only a few hours left in their day they managed to secure all the parts needed to repair my car. Shon and her crew of decated people made it all happen.
Thank you, Thank you
Edward Frearson, Rochester NY

JH
Jeanette H.
Wilson, NC
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Jeanette said the business' staff was professional. They made sure all of her vehicle maintenance was done in a quick manner.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Wilson, NC
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Larry said the staff did a great job putting in the battery and they were super nice.
This review was collected via phone interview by Customer Research Inc.

EJ
EVERTON J.
Wilson, NC
INFINITI Q45
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Everything
Very great service.

Anonymous avatar
Verified Customer
Wilson, NC
Mercedes-Benz C320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Happy Customer
Great Service

Anonymous avatar
Verified Customer
Wilson, NC
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Ms. Richardson
Awesome place of business! Its always a pleasure to go to!

HP
Harvey P.
Wilson, NC
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Harvey said the business' service is great. All of the employees are good and prompt.
This review was collected via phone interview by Customer Research Inc.

CP
CATHERINE P.
Wilson, NC
GMC Sonoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Excellent service always
People so nice. Always act like they really appreciate the business. Always good and prompt service.

SA
Sarah A.
Wilson, NC
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Sarah said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SM
Shareka M.
Wilson, NC
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Spoke with Quincy. He said the staff are courteous and they make sure he is satisfied before he leaves the business. They are people he can trust.
This review was collected via phone interview by Customer Research Inc.

MW
Morris W.
Wilson, NC
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Morris said he has dealt with the business for years and he has always been satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 182 in total