Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

882 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago

Reviews


TZ
Tom Z.
High Bridge, NJ
Ford Explorer
Verified Customer
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02/13/2019 Category: Service
Tom said the service was outstanding.
This review was collected via phone interview by Customer Research Inc.

IS
Irene S.
Washington, NJ
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Irene said the service was good.
This review was collected via phone interview by Customer Research Inc.

MC
Margaret C.
Califon, NJ
Toyota Highlander
Verified Customer
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02/06/2019
The personal service given every time you are there.
I have been a customer of Rick's for many many years. I have never felt that I did not receive the ultimate of concern or service for any problem that I may have brought to him. I plan on remaining a customer of Rick's until the day he closes his doors, which I hope is will never happen as long as I am driving a car.

JD
Jeff D.
Annandale, NJ
Nissan Xterra
Verified Customer
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02/03/2019
Rick Allen's Auto Repair highest quality operation
Although my recent repair was only installing a new battery I was again impressed by the quality and integrity or Rick Allen's Auto Repair operation. I highly recommend it.

JK
John K.
Hampton, NJ
Toyota RAV4
Verified Customer
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02/02/2019 Category: Service
John said the customer service was nice and honest, which is a huge deal for him.
This review was collected via phone interview by Customer Research Inc.

CH
Cheryl H.
Phillipsburg, NJ
Cadillac CTS
Verified Customer
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02/01/2019
CTS breakdown
Quick and reliable service. Everything was explained to me in detail. Very happy with Rick Allen's!

RT
Rob T.
Glen Gardner, NJ
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Rob said they are good honest people.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Pittstown, NJ
Ford Econoline Cargo Van
Verified Customer
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01/18/2019
Friendly, timely setvice
What sets this place apart is the attention to detail. The service technicians took the time to learn about my older vehicle, and give me a comprehesive verbal report about anything they found. The repairs were completed when promised, and all work fully explained.

MV
Michael V.
Asbury, NJ
Ram 2500
Verified Customer
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01/15/2019
Efficient and Honest work
I always get a clear description what will be done and if queried Rick's gives me the cost.
If anything other than what we agreed upon is needed or found during a service i am telephoned and given the opportunity to approve the additional work or defer.

SB
Stuart B.
Glen Gardner, NJ
Chevrolet Equinox
Verified Customer
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01/13/2019
Finally a car repair shop that is more interested in fixing or maintaining your car and not trying to sustain their payroll on your repair bill.
No other shop can compare!

JS
Jim S.
Glen Gardner, NJ
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Jim said they are very good.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
Hampton, NJ
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Richard said the business is great to work with.
This review was collected via phone interview by Customer Research Inc.

JD
Jeff D.
Annandale, NJ
Honda CR-V
Verified Customer
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01/01/2019
Great, timely service, affordable cost
Rick Allen's team did a great job, delivered our car on time and for an affordable price.

CH
Cheryl H.
Phillipsburg, NJ
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
Excellent
Excellent service as always!

SB
Stuart B.
Glen Gardner, NJ
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Just honest,upfront service.
Very reliable, timely care for your car or truck. Thank You,
! Rick Allen!

KM
Ken M.
Hampton, NJ
Chrysler Town & Country
Verified Customer
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12/21/2018
The Best!
We are always satisfied with the service at Rick Allen's Auto Repair.

SL
Susan L.
Glen Gardner, NJ
Honda Civic Cpe
Verified Customer
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12/19/2018
Always a positive experience at Rick Allen’s Auto Repair
Appreciate the good service and honesty when dealing with Rick Allen’s

Verified Customer
Hampton, NJ
Ford Escape
Verified Customer
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12/15/2018
Very thorough and caring
After my check engine light went on, the mechanics determined what was wrong with the car. However I found after the determination that I still had a warranty on the repair. So the repair wasn’t done.
However I still paid for the time spent on the car. I was surprised at the amount I had to pay. I understand mechanics have to be paid, but it was steep for not having any repairs done.

SM
Salvator M.
Hampton, NJ
Ford Edge
Verified Customer
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12/14/2018 Category: Service
Salvator said he has been going there for years and they are the best, 100 percent.
This review was collected via phone interview by Customer Research Inc.

KH
Katlin H.
Milford, NJ
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Kaitlin said they were very friendly, easy to talk to and work with. She said it was a very good experience.
This review was collected via phone interview by Customer Research Inc.