Rick Case Hyundai Davie


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

4636 Reviews

ReScore Reviews™ (103)

ReScore
Overall Rating 4.1553406/5Overall Rating 4.1553406/5Overall Rating 4.1553406/5Overall Rating 4.1553406/5rating 4.1553406
Original
Overall Rating 1.8627451/5rating 1.8627451rating 1.8627451rating 1.8627451rating 1.8627451
91% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Silvestre S. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Serious and Reliable Service"
Professional
courteous
Modern
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/17/2018 06:00 PM
Joseph P. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly employees"
work was done in time told me
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 01:28 PM
Timothy M. at Rick Case Hyundai Davie responded on 01/17/2018

Joseph,
Thank you for your business, and patronage.

Timothy Meyer
Customer Relations Manager
Isabel L. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service advisor "
Luana was very professional and very helpful.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 11:44 AM
Timothy M. at Rick Case Hyundai Davie responded on 01/17/2018

Isabel,
Thank you for your business, and support.

Timothy Meyer
Customer Relations Manager
Kelly K. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As great as ever!! "
Always a great experience when I visit Rich Case Hyundai in Davie. I have been bringing my cars to this location for years, and will continue to do so.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 09:02 AM
Timothy M. at Rick Case Hyundai Davie responded on 01/17/2018

Kelly,
Thank you so much for your business, and review. We appreciate your patronage.

Timothy Meyer
Customer Relations Manager
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy customer "
Issac is very professional, courteous and will continue to have him as my service advisor
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 06:12 PM
Timothy M. at Rick Case Hyundai Davie responded on 01/17/2018

Thank you for your business, and support.

Timothy Meyer
Customer Relations Manager
Daniel S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 Star service"
The customer service personnel are friendly and efficient. They take the time to talk with you to hear what you have to say. I walk away feeling relaxed and confident that they are there to help.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 05:39 PM
Timothy M. at Rick Case Hyundai Davie responded on 01/17/2018

Daniel,
Thank you for the review, and support of your Service Adviser (Isaac Mishkin).

Timothy Meyer
Customer Relations Manager
Nahir C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Freddie in Service is THE BEST!!!"
I went from having a horrible experience at Rick Case Hyundai to the best experience. Freddie in service went above and beyond the call of duty to ensure my care was taken care of and the issue was rectified. I’ve been taking my cars to RCH for 12 years and this by far was the most helpful person I’ve ever dealt with. Thank you, Freddie. PROMOTE THE MAN!!!
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/16/2018 05:16 PM
Timothy M. at Rick Case Hyundai Davie responded on 01/17/2018

Nahir,
Thank you for the review, and support of your Service Adviser (Freddy Shihadeh). We appreciate your business.


Timothy Meyer
Customer Relations Manager
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your service writer "
Great service adviser will go out of the way to make you feel welcome
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 03:07 PM
Timothy M. at Rick Case Hyundai Davie responded on 01/17/2018

Thank you for the review, and support of your Service Adviser (Anya Gorokhova). We appreciate the support.


Timothy Meyer
Customer Relations Manager
Deanine B. on 01/16/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Discounts"
True Rick Case Hyundai offers the rewards discount card but when it comes to getting your car serviced I think you still need a better discount. I say that only because this will be the first time in a long time that I had to reach down deep into my pockets to pay for service and I see how it really feels, so I missed out on purchasing a service package.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 01:23 PM
Timothy M. at Rick Case Hyundai Davie responded on 01/16/2018

Deanine,
Thank you for the business, and support. We appreciate your patronage.

Timothy Meyer
Customer Relations Manager
Emma W. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everybody's friendly, services are good. i would like to get coupons for services or discount cause sometimes i can't afford them. please put my name to received them in the mail or email. thank you so much"
great place to go get your maintenance. excellent people
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 12:30 PM
Timothy M. at Rick Case Hyundai Davie responded on 01/16/2018

Emma,
Thank you for your business, and support.


Timothy Meyer
Customer Relations Manager
Monica B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I had an excellent experience at this dealer. The guy that assisted me was the best!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:53 AM
Timothy M. at Rick Case Hyundai Davie responded on 01/16/2018

Monica,
Thank you for the review, and support of your Service Adviser (Robert Toppas).

Timothy Meyer
Customer Relations Manager
Alvaro B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Nice service.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:42 AM
Timothy M. at Rick Case Hyundai Davie responded on 01/16/2018

Alvaro,
Thank you for your business, and patronage.

Timothy Meyer
Customer Relations Manager
Vai D. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great and quick
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 10:36 AM
Timothy M. at Rick Case Hyundai Davie responded on 01/16/2018

Vai,
Thank you for the review, and support of your Service Adviser (Isaac Mishkin)

Timothy Meyer
Customer Relations Manager
Alsia W. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" no appointment oil change"
Smart guy, your advisor. knowledgeable, polite, honest and eager to assist. Definitely an assesset.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:34 AM
Timothy M. at Rick Case Hyundai Davie responded on 01/16/2018

Alsia,
Thank you for your business, and patronage.

Timothy Meyer
Customer Relations Manager
Mike H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Express Service provides excellent service!"
The team at Rick Case Hyundai Service are “on top of the game” providing superior courtesy, attention, and quality work. If the time to complete work can be expedited a bit more, it would be phenomenal.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:33 AM
Timothy M. at Rick Case Hyundai Davie responded on 01/16/2018

Mike,
Thank you for the review, and suporting  Service Adviser (Walter Jimenez). We appreciate your business.

Timothy Meyer
Customer Relations Manager
Mildred F. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maravilloso "
Excelente
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 04:36 PM
Timothy M. at Rick Case Hyundai Davie responded on 01/16/2018

Mildred,
Thank you for your business, and patronage.

Timothy Meyer
Customer Relations Manager
Leonel E. on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Express oil change"
You should not tell customer's that they are getting an express oul change when it is going to take an hour and thirty minutes.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 04:00 PM
Timothy M. at Rick Case Hyundai Davie responded on 01/16/2018

Leonel,
Thank you for your review.

Timothy Meyer
Customer Relations Manager
Michelle B. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Robert is an excellent addition "
His personality & helpfulness was a nice addition to the service team
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 03:54 PM
Timothy M. at Rick Case Hyundai Davie responded on 01/16/2018

Michelle,
Thank you for the business, and support of your Service Advisers (Robert Toppas / Luana Cruz).

Timothy Meyer
Customer Relations Manager
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Advisor"
I was there last week And my advisor was great and his name was Robert. Very honest and informative. Highly recommended!!!!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 11:24 AM
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kkk"
Hjhh
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/15/2018 11:18 AM
Timothy M. at Rick Case Hyundai Davie responded on 01/15/2018

Thank you for your business, and support.

Timothy Meyer
Customer Relations Manager
Displaying Review 1 - 20 of 4636 in total