Rick Case Hyundai Davie


Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

4022 Reviews

ReScore Reviews™ (80)

ReScore
Overall Rating 3.9249968/5Overall Rating 3.9249968/5Overall Rating 3.9249968/5rating 3.9249968rating 3.9249968
Original
Overall Rating 1.7999978/5rating 1.7999978rating 1.7999978rating 1.7999978rating 1.7999978
90% Would Recommend
100% Business Response
Latest Review about 9 hours ago
MADELINE P. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My maintenance representative Cory was super efficient very thoughtful of my limited time and went beyond his call of duty....."
Amazing Representative COREY was super efficient and kept me inform on the repairs of my car.. his thoughtfulness of my limited time and went out of his way to make my experience an amazing experience.. Because of empathy of my car needs, I will continue to get all my maintenance and repair at Hyundai of Davie.. Thank you for such amazing staff..
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/22/2017 03:51 PM
Verified Customer on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very organized and competent"
Good service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/22/2017 09:03 AM
Maria D. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There are professional and curteous people on your Service team!"
Isaac really helped me out. After the hurricane, my brakes were making a noise,
they checked the problem and fixed it! Great Job!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/22/2017 08:02 AM
Arnardo H. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Excellent
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/22/2017 06:18 AM
Tammi W. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient "
The service was fast and efficient. They all were very friendly
The only thing that was not right was all the coin change from my car was taken. Don't care but if they steal from everyone it adds up.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/22/2017 05:44 AM
Cherri H. on 10/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"place is ok ask questions.....so no surprises on your bill"
good overall disappointed that i got a ant infestation while my car was there
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/21/2017 09:10 PM
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism"
Satisfied
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/21/2017 05:28 PM
Maricela D. on 10/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very kind people"
Very profesional
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/15/2017
Service Type: Maintenance
Review Created: 10/21/2017 10:58 AM
Verified Customer on 10/21/2017
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"issac iin service is the best "
Issac is the best service writer at Rick Case Hyundai. I trust him to tell me that truth. He always answers or calls me back right away. I only bring my car in when he is available.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/21/2017 05:49 AM
Mark H. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is very efficient"
Service done with a smile
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/20/2017 06:30 PM
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service!"
Very Happy, fast service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/20/2017 05:42 AM
Timothy M. at Rick Case Hyundai Davie responded on 10/20/2017

Thank you for the review, and support of Service Adviser (Stacy Small). We appreciate your business.


Timothy Meyer
Customer Relations Manager

William H. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Excellent service and very attentive.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/20/2017 03:27 AM
Timothy M. at Rick Case Hyundai Davie responded on 10/20/2017

William,
Thank you for the review, and support of Service Adviser (Anya Gorokhova). We appreciate your business.

Timothy Meyer
Customer Relations Manager

Juan D. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The oil change was done fast. I will highly recommend them.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:49 PM
Timothy M. at Rick Case Hyundai Davie responded on 10/19/2017

Juan,
Thank you for the support of your Service Adviser (Walter Jimenez). We greatly appreciate your business.

Timothy Meyer
Customer Relations Manager

Nicholas H. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stacy Small - 5 Stars."
Stacy helped me through all her multitasking. And when she tells me about car mechanics I feel like she knows her stuff. 5 stars.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/19/2017 12:33 PM
Timothy M. at Rick Case Hyundai Davie responded on 10/19/2017

Nicholas,
Thank you for the review. We appreciate your patronage, and support of Service Adviser (Stacy Small).

Timothy Meyer
Customer Relations Manager

Anita W. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
My Service Advisor, Jackie(?), was very pleasant, professional and efficient. I strongly recommend having an appointment as I did. It is a very busy department. My service was finished in a timely manner, a little over an hour and Jackie had advised me up front how long it would be. The one drawback is that no one greets you or directs you when you arrive. So, I'm always a bit at a loss as to where or what to do. Someone to greet and direct me would be appreciated.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:32 AM
Timothy M. at Rick Case Hyundai Davie responded on 10/19/2017

Anita,
Thank you for the review, and support of your Service Adviser (Stacy Small). We appreciate your business.

Timothy Meyer
Customer Relations Manager

Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT EXPERIENCE"
always do the job rite the first time, fast friendly service helps too.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 11:06 AM
Timothy M. at Rick Case Hyundai Davie responded on 10/19/2017

Thank you for your business, and support of Service Adviser (Freddy Shihadeh). We appreciate your patronage.

Timothy Meyer
Customer Relations Manager

Phyllis D. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Very good
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:30 AM
Timothy M. at Rick Case Hyundai Davie responded on 10/19/2017

Phyllis,
Thank you for your business, and supporting Service Adviser (Corey Guy). We appreciate your patronage.

Timothy Meyer
Customer Relations Manager

Sabina G. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cory was friendly"
had oil change and tire rotation done in hour and half
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/19/2017 04:36 AM
Timothy M. at Rick Case Hyundai Davie responded on 10/19/2017

Sabina,
Thank you for the review, and support of your Service Adviser (Corey Guy). We appreciate your business.

Timothy Meyer
Customer Relations Manager

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service"
Good service
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 07:40 PM
Timothy M. at Rick Case Hyundai Davie responded on 10/19/2017

Thank you for the review, and support of your Service Adviser (Corey Guy). We appreciate your business.

Timothy Meyer
Customer Relations Manager

Antonella V. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The cashier Jeene was amazing
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 06:57 PM
Timothy M. at Rick Case Hyundai Davie responded on 10/19/2017

Antonalla,
Thank you for your business, and patronage. We appreciate the support.

Timothy Meyer
Customer Relations Manager

Displaying Review 1 - 20 of 4022 in total