Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

5533 Reviews

ReScore Reviews™ (145)

ReScore
Overall Rating 4.3448265/5Overall Rating 4.3448265/5Overall Rating 4.3448265/5Overall Rating 4.3448265/5rating 4.3448265
Original
Overall Rating 1.972219/5rating 1.972219rating 1.972219rating 1.972219rating 1.972219
91% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


Anonymous avatar
Verified Customer
Hollywood, FL
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Excelent services
I like the service because they don't take too long to do the work.

Anonymous avatar
Verified Customer
Hialeah, FL
2011 Hyundai Genesis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Good service. Should work on not having customer wait for someone to attend them
Service on car is good. Waiting for someone to attend to me while their are 6 employees talking to each other is a problem
Timothy M. from Rick Case Hyundai Davie

Thank you for your review.



Timothy Meyer
Customer Relations Manager

Anonymous avatar
Verified Customer
Fort Lauderdale, FL
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
It was a kind atmospher and clean area and the personel in service were very helpfull
It was quick and professional. I was able to get back my vehicle quickly and with no hassle. It was a great experience. Thank you !
Timothy M. from Rick Case Hyundai Davie

Thank you for your business, and review.



Timothy Meyer
Customer Relations Manager

Anonymous avatar
Verified Customer
Hollywood, FL
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
the service rep
I had a very nice experience with my sales representative this time.
Timothy M. from Rick Case Hyundai Davie

Thank you for your review, and patronage.



Timothy Meyer
Customer Relations Manager

Anonymous avatar
Verified Customer
Fort Lauderdale, FL
2018 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Great
Was great in every way
Timothy M. from Rick Case Hyundai Davie

Thank you for your business, and support.



Timothy Meyer
Customer Relations Manager

MS
Margaret S.
Wilton Manors, FL
2015 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Best Care Anywhere
I came to Rick Case because my last dealership disappointed me too many times. I will NEVER go anywhere else!
Timothy M. from Rick Case Hyundai Davie

Margaret,
Thank you for your business, and patronage.


Timothy Meyer
Customer Relations Manager

GP
Gwendolyn P.
Hollywood, FL
2013 Hyundai Elantra Co
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Service
Everything was great
Timothy M. from Rick Case Hyundai Davie

Gwendolyn,
Thank you for your review.


Timothy Meyer
Customer Relations Manager

KW
Konrad W.
Hollywood, FL
2012 Hyundai Equus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Customer service...
Service Representative Freddie Shihadas care and attention to ensuring the utmost care and attention to our needs.
Timothy M. from Rick Case Hyundai Davie

Konrad,
Thank you for your business, and support of Service Adviser (Freddy Shihadeh).

Timothy Meyer
Customer Relations Manager

PG
Phyllis G.
Fort Lauderdale, FL
2014 Hyundai Sonata
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/18/2018 Category: Service
Service Time
The last several times I have made an appointment to have my car serviced, they have taken far longer than the quoted wait time. I feel the service has gone down considerably in the last few years.
Timothy M. from Rick Case Hyundai Davie

Phyllis,
Thank you for the review. Your Service Professional will be contacting you.

Timothy Meyer
Customer Relations Manager

MJ
Marta J.
Hallandale, FL
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Fast and very polite service.
Great experience this time.
Timothy M. from Rick Case Hyundai Davie

Marta,
Thank you for your review.


Timothy Meyer
Customer Relations Manager

BL
Billie L.
Hollywood, FL
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Isaac Mishkin super service
Isaac Mishkin super service
Timothy M. from Rick Case Hyundai Davie

Billie,
Thank you for your review, and support of Service Adviser (Isaac Mishkin).

Timothy Meyer
Customer Relations Manager

EK
Eyvonne K.
Fort Lauderdale, FL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
In & Out in record time
I was there for about an hour, which is less time than they said. 1.5 hrs was min, got an oil change, tire rotation & a recall part replaced. The gentlemen helping me was fantastic, pleasant and efficient.
Timothy M. from Rick Case Hyundai Davie

Eyvonne,
Thank you for your business, and support of Service Adsviser (Robert Toppas).

Timothy Meyer
Customer Relations Manager

Anonymous avatar
Verified Customer
Hollywood, FL
2012 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Freddy
Service advisor Freddy was awesome
Timothy M. from Rick Case Hyundai Davie

Thank you for your review.



Timothy Meyer
Customer Relations Manager

Anonymous avatar
Verified Customer
Pembroke Pines, FL
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great customer service
My mother had the check engine light come on in her new car and called the sales person who told her to come right in to the service area. They immediately helped her and took care of the issue, they reassured her and provide great customer service.
Timothy M. from Rick Case Hyundai Davie

Thank you for your business, and patronage.



Timothy Meyer
Customer Relations Manager

VA
Victor A.
Hollywood, FL
2010 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Issac Mishkin the service staff.
I love the dealer.
Timothy M. from Rick Case Hyundai Davie

Victor,
Thank you for your review, and support of Service Adviser (Isaac Mishkin).

Timothy Meyer
Customer Relations Manager

AF
Adalberto F.
Hollywood, FL
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Service writer very knowledgeable & accommodating
Very knowledgeable ‘& accommodating service writer
Timothy M. from Rick Case Hyundai Davie

Adalberto,
Thank you for your business, ans support.


Timothy Meyer
Customer Relations Manager

Anonymous avatar
Verified Customer
Fort Lauderdale, FL
2016 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Services
Good service from the service advisor Mr. Robert Toppas. Help me a lot.
Timothy M. from Rick Case Hyundai Davie

Thank you for your business, and support.



Timothy Meyer
Customer Relations Manager

MT
Michael T.
Pompano Beach, FL
2016 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
it all about Fred
My service provider Freddy Shihadeh is the reason I will keep coming back
Timothy M. from Rick Case Hyundai Davie

Michael,
Thank you for your review.


Timothy Meyer
Customer Relations Manager

ST
Sushil T.
Miami, FL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Customer service
Joseph was very accommodating for me. He helped me get my car fixed fast.
Timothy M. from Rick Case Hyundai Davie

Sushil,
Thank you for your business, and support.


Timothy Meyer
Customer Relations Manager

LC
Laura C.
Weston, FL
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great
Great and fast service
Timothy M. from Rick Case Hyundai Davie

Laura,
Thank you for your review.


Timothy Meyer
Customer Relations Manager