Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

7830 Reviews

ReScore Reviews™ (240)

ReScore
Overall Rating 4.5249998/5Overall Rating 4.5249998/5Overall Rating 4.5249998/5Overall Rating 4.5249998/5rating 4.5249998
Original
Overall Rating 1.9541635/5rating 1.9541635rating 1.9541635rating 1.9541635rating 1.9541635
92% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


GE
Giovanni E.
Indian Harbour Beach, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Good people
Good people
DANIEL J S. from Rick Case Hyundai Davie responded on 06/24/2019

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SL
Sharon L.
Miramar, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Service
It is aways a pleasure to have my car serviced at Rick Case Hyundai in Davie, Florida!!!
DANIEL J S. from Rick Case Hyundai Davie responded on 06/24/2019

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Verified Customer
Fort Lauderdale, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Service
Robert in the service department is extremely helpful and made my first oil change easy to manage. Vehicle was ready for pick up at a reasonable time. Very pleased.
DANIEL J S. from Rick Case Hyundai Davie responded on 06/24/2019

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Verified Customer
Miami Shores, FL
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Great service
Professional from start to finish
DANIEL J S. from Rick Case Hyundai Davie responded on 06/24/2019

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SB
Sharon B.
Pembroke Pines, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Detailed and fast
Great and fast service
DANIEL J S. from Rick Case Hyundai Davie responded on 06/24/2019

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Verified Customer
Hollywood, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Always quality.....
In/out....service always performed properly and at fair cost.
DANIEL J S. from Rick Case Hyundai Davie responded on 06/24/2019

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Verified Customer
Pompano Beach, FL
2012 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
.
.
DANIEL J S. from Rick Case Hyundai Davie responded on 06/24/2019

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EP
Evangelina P.
Hialeah, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Hyundai Sonata
Very helpful
Knew what was wrong with car when I explained to him sounds like it may be a common problem told me it would take a week only took a day and a half had car rental ready when I got there. Car fixed and taken care of NO PROBLEM
DANIEL J S. from Rick Case Hyundai Davie responded on 06/24/2019

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Verified Customer
Fort Lauderdale, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/22/2019 Category: Service
Watch out for the 10%
Today's mechanics are really not mechanics - they plug your car into a machine and the machine tells them what to do. If you have a problem with your car, better find a good mechanic...
DANIEL J S. from Rick Case Hyundai Davie responded on 06/22/2019

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CC
Carlos C.
Weston, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Excellent service
Our car recently died after the engine failed😱😱😱, but the dealership took full responsibility, and replaced the engine promptly. Mr Berrios was very helpful during this incident.
DANIEL J S. from Rick Case Hyundai Davie responded on 06/22/2019

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JM
Jason M.
Laud Lakes, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Amazing service
Love this place for service
DANIEL J S. from Rick Case Hyundai Davie responded on 06/22/2019

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JD
James D.
Hollywood, FL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Trustworthy service
Isaac is a trustworthy service writer, honest & friendly, which is why there’s always a line of customers waiting to work with him specifically. Lina Duarte
DANIEL J S. from Rick Case Hyundai Davie responded on 06/22/2019

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Verified Customer
Pembroke Pines, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Great Service!
Great customer service as always. I arrived near closing time with a battery issue and was helped with great zeal. From the valet to Corey the service was 10 stars!
DANIEL J S. from Rick Case Hyundai Davie responded on 06/22/2019

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RB
Robert B.
Fort Lauderdale, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2019 Category: Service
good and quick service
service is good and done by time told
DANIEL J S. from Rick Case Hyundai Davie responded on 06/22/2019

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Verified Customer
Weston, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Good experience
Very prompt and polite
DANIEL J S. from Rick Case Hyundai Davie responded on 06/21/2019

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MM
Marie M.
Fort Lauderdale, FL
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
your service reps
Your service is excellent. The people who work for you have a marvelous attitude - always courteous and most importantly are intent on providing superior service. When my car leaves your shop, I'm confident that my car is in great shape. I appreciate their expertise and professionalism.
I particularly want to thank Chris VanHorn who always goes out of his way to oversee my car's repair.
DANIEL J S. from Rick Case Hyundai Davie responded on 06/21/2019

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GC
Gloria C.
Fort Lauderdale, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Trust
Wonderful service.
Caring knowledgable
DANIEL J S. from Rick Case Hyundai Davie responded on 06/21/2019

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Verified Customer
Fort Lauderdale, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Great service
Ray made our experience fun and quick.
DANIEL J S. from Rick Case Hyundai Davie responded on 06/20/2019

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SH
Shienne H.
Hollywood, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Sales Team
I wanted to own my own Hyundai ever since I was 20. The first time I walked into Hyundai and the first time ever car shopping, I was stressed out. I was treated well and I told them what my budget was and they worked it out for me and I got a lease. It turned out that they contacted me and told me that an error was made on their part. I went in and was offered an even better deal for their error and instead of having a lease I walked out with a bigger and purchased vehicle instead. the manager was great and he did everything to make it up to me, I was overwhelmed with happiness. Thanks AHMED and VICTOR for doing a great job and taking care of me.
DANIEL J S. from Rick Case Hyundai Davie responded on 06/20/2019

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LR
Lawrence R.
Fort Lauderdale, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Great service
Freddy is a gem. He always helps me and knows the vehicle in detail. He is a credit to the dealership.
DANIEL J S. from Rick Case Hyundai Davie responded on 06/20/2019

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