We appreciate you taking the time to share your experience with us. It’s great to hear that you liked the quality of the paint and repairs—after all, we aim to make your car look as good as possible. However, we regret any inconvenience caused by the oversight regarding the deep scratch and the communication about the parts. We understand that transparency is key, especially when it comes to your WRX and those OEM parts that make it truly special. We did put OEM parts on teh vehicle, and it does sound like you had a conversation about this with Haley. If you have any further questions or concerns, feel free to reach out. We’re here to make things right!
I was willing to pay the extra money for OEM parts but I was never informed about prices and they just went to get aftermarket.