Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

397 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


BH
Brian H.
Chester, VA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Keeping me Straight
I went in for an alignment and was out in less than 45 minutes. Great sevice and conveniently located. Been taking my vehicles there for over 10 years and will continue to do so. Thanks again.

CH
Carlos H.
Chester, VA
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Carlos said his overall experience was really good. They diagnosed and fixed the problem in a 2 day turnaround. There were no problems.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 08/10/2018

Thanks for the great review and again Thank you for your service to out great country. 


DG
Doris G.
Virginia
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Doris said she had an oil change and an inspection done at this business. She really likes the service. It is prompt good service.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 08/10/2018

Thank You !!


LT
Loreisha T.
Petersburg, VA
Lincoln LS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Loreisha said she was satisfied with this business' service, but the part was defective and she will be returning it on warranty.
This review was collected via phone interview by Customer Research Inc.

LE
Louise E.
Chester, VA
Dodge Stratus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Louise said she has always had excellent service at this business.
This review was collected via phone interview by Customer Research Inc.

HM
Harry M.
Richmond, VA
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Spoke with Diane. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 08/06/2018

look forward to servicing your vehicle.


CG
Chesarae G.
Petersburg, VA
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Chesarae said the business was able to squeeze his vehicle in to get an inspection last minute. He is a satisfied customer.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 08/06/2018

we appreiciate your business.


EG
Edward G.
Blackstone, VA
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Edward said he had a problem but the staff came and took care of all the problems, with no mistakes, first thing in the morning.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 08/06/2018

  Happy to service your vehicle.


AA
Angela A.
Chester, VA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Spoke with Antoine. He said he likes the business's quality of service, work and their timeliness.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 08/06/2018

Happy to serve you.


SM
Sonny M.
Chester, VA
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Sonny said the business did great work on his vehicle. The staff provided him with transportation when his vehicle was getting services. The maintenance was completed same day.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 07/13/2018

Thank you for the great review 

Millie T. from River's Bend Auto Care responded on 08/06/2018

Glad to service your vehicle.


AW
Alsendia W.
Smithfield, VA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Alsendia said the service and the people were honest, friendly and good.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 07/13/2018

Thank you :)

Millie T. from River's Bend Auto Care responded on 07/16/2018

Thank you for your business. Look forward to servicing you again.


SC
Sadiki C.
Chester, VA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Sadiki said that he received very good service at the place, they finished work in a timely manner and were very thorough. He says they make him feel like a human being not a number.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 07/13/2018

Thank you for the awesome comment 

Millie T. from River's Bend Auto Care responded on 07/16/2018

Glad  to be of service for you.

Millie T. from River's Bend Auto Care responded on 08/06/2018

Thank you. We appreicate your business.


CD
Charles D.
Chester, VA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Charles said that the facility is good.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 07/16/2018

Thank you for your business. 

Millie T. from River's Bend Auto Care responded on 08/06/2018

Thank you for your business.


MR
Mattie R.
Chester, VA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
It is esy to get to,people are great.
I always have a good response from the People who work there. Millie and Bobby are very helpful and take care of me and my sisters cars. So glad they are local and do a good job.
Millie T. from River's Bend Auto Care responded on 07/16/2018

We are happy to service your vehicle.

Millie T. from River's Bend Auto Care responded on 08/06/2018

Thank you for your business.


KP
Keshawn P.
Chester, VA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Keshawn said they are conveniently located. They are friendly and they do good work.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 07/16/2018

Thank you.

Millie T. from River's Bend Auto Care responded on 08/06/2018

We are here for your vehicle needs.


CB
Chris B.
Hopewell, VA
Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/08/2018 Category: Service
Chris said the prices were expensive.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 08/06/2018

We are still here for your vehicle needs.


TT
Tim T.
Chester, VA
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Tim said the business did what they said they would do in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 07/16/2018

We look forward to servicing your vehicle again.


NM
Norma M.
Charles City, VA
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Norma said the staff are always nice, polite, friendly and they always do a great job.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 07/16/2018

Thank you. Look forward to servicing your vehicle.


PS
Patel S.
Virginia
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Patel said the service was perfect. The work was great.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 07/16/2018

Thank you.  We look forward to servicing your vehicle again.


JF
James F.
Chester, VA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
James said the staff were very helpful and nice.
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 07/16/2018

Thank you. Look forward to your next visit.