Reviews
TM
Tony M.
Chester, VA
Verified
Tony said the staff was quick and provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
KF
Kayla F.
Chester, VA
Dodge Grand Caravan
Verified
Kayla said she enjoys talking to the employees there.
Recommended
This review was collected via phone interview by Customer Research Inc.
LR
Lauren R.
Chester, VA
Toyota Yaris
Verified
Lauren said the staff are always really helpful and the repairs were done in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
HB
Herman B.
Petersburg, VA
Dodge Pickup
Verified
Herman said the staff did a fine job, he was very pleased, they did great, and he is thankful for them.
Recommended
This review was collected via phone interview by Customer Research Inc.
CM
Clarence M.
Chester, VA
Nissan Maxima
Verified
Clarence said, this business is fast. He was in and out.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
Mike B.
Chester, VA
Verified
Mike said the employees were quick to respond. They provided great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
Michelle B.
Chester, VA
Jeep Grand Cherokee
Verified
Thankful!
I am so thankful to have a family friendly, honest repair shop in my neighborhood. My entire family uses this location for repairs and maintenance on 11 cars from our respective households. RB Auto has consistently been better on prices, faster in service and fabulous with warranty work over the years.
Recommended
JH
John H.
Chester, VA
Toyota Corolla
Verified
John said the staff did what they said they were going to do.
Recommended
This review was collected via phone interview by Customer Research Inc.
LW
Latricia W.
Chester, VA
Nissan Sentra
Verified
Latricia said they were timely, she didn't have to wait long and they did a great job. The vehicle is running well now.
Recommended
This review was collected via phone interview by Customer Research Inc.
TA
Thomas A.
Chester, VA
Volkswagen CC
Verified
Spoke with Thomas's wife. She said they have always done well on everything she has taken to them.
Recommended
This review was collected via phone interview by Customer Research Inc.
MD
Mike D.
Chester, VA
Toyota Highlander
Verified
Great service and very friendly
I would recommend these folks to anyone. Great service and always very friendly and accommodating.
Recommended
NM
Nick M.
Chester, VA
Ford Pickup
Verified
Nick said the business actually put the state inspection sticker on correctly, which is rare.
Recommended
This review was collected via phone interview by Customer Research Inc.
VD
Veronica D.
Chester, VA
Nissan Altima
Verified
Trustworthy
Great staff. Customer friendly
Recommended
PP
Paul P.
Chester, VA
Ford Police Interceptor
Verified
Paul said the people were friendly. The service was good. Everything worked out very well and it was fine. He's preparing to have another vehicle inspected there.
Recommended
This review was collected via phone interview by Customer Research Inc.
MG
Mckenzi G.
Chester, VA
Nissan Versa Note
Verified
Mckenzi said the business did the repairs quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
LD
Lauraine D.
Chesterfield, VA
Subaru Outback
Verified
Lauraine said she came in to the business for an inspection, and watched an employee rock her tires violently, trying to find a problem with her vehicle. He then had someone else come and do the same thing, and told her she needed ball joints. She took her vehicle to another place for an inspection and they told her she didn't have anything wrong with it, that she didn't need ball joints. She said she really felt like she was being taken advantage of, that they weren't being honest with her at all. Lauraine said she will be taking her business elsewhere.
This review was collected via phone interview by Customer Research Inc.
EB
Edward B.
Chester, VA
Chevrolet Malibu
Verified
Edward said his entire visit was easy, everything went smoothly.
Recommended
This review was collected via phone interview by Customer Research Inc.
KT
Kathie T.
Petersburg, VA
Toyota Avalon
Verified
Kathie said she was very pleased with the service. Some adjustments were needed after the initials repairs and the staff were very happy to comply with the request.
Recommended
This review was collected via phone interview by Customer Research Inc.
TR
Tiffanie R.
Chester, VA
Ford Expedition
Verified
Tiffanie said the staff provided excellent service every time they've gone in to this facility. She appreciated all their hard work.
Recommended
This review was collected via phone interview by Customer Research Inc.
EG
Edward G.
Blackstone, VA
Cadillac DeVille
Verified
Edward said he has been there in the past and is very satisfied.
Recommended
This review was collected via phone interview by Customer Research Inc.
Millie T. from River's Bend Auto Care responded on 04/23/2018
Thanks for the great review