Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

422 Reviews

98% Would Recommend
Latest Review 13 days ago

Reviews


RM
Roger M.
Chester, VA
Mazda B2300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Roger said the employees were professional. They provided prompt service. They informed him of any service findings. He was very pleased with his service.
This review was collected via phone interview by Customer Research Inc.

RB
Resean B.
Petersburg, VA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Resean said the mechanic was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
Chester, VA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Oil change
Had another great experience with the fast and curtious service. I am glad to have a place that you can go to and have confidence that the work will be done right.

AS
Al S.
Chester, VA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Al said this business got him in and out quickly, and it was good work.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Chester, VA
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Mike said that this business did a really good job on his vehicle. He looks forward to recommending them.
This review was collected via phone interview by Customer Research Inc.

LB
Lakeesha B.
Chester, VA
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Lakeesha said the service was fast. She had no issues with her service.
This review was collected via phone interview by Customer Research Inc.

TB
Travis B.
Midlothian, VA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Travis said this business was quick and did every thing as planned. He had no issues.
This review was collected via phone interview by Customer Research Inc.

LL
Larry L.
Chesterfield, VA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Larry said the business goes above and beyond what is needed. He is very satisfied with them.
This review was collected via phone interview by Customer Research Inc.

OB
Olivia B.
Chester, VA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Olivia said she received excellent service.
This review was collected via phone interview by Customer Research Inc.

TG
Trey G.
Chester, VA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Trey said everything was as expected.
This review was collected via phone interview by Customer Research Inc.

RS
Ricky S.
Chester, VA
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Ricky said that he takes all his vehicles to this business. He recommends them all the time for service. The staff have always treated him fairly.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Chester, VA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
They do what they say.
Our repairs were completed on time and fairly. One of our issues involved a repair done previously, but the parts used caused a repeat problem. Rivers Bend went to bat for us and the repairs were covered under the part warranty.

KS
Kenneth S.
Hopewell, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Kenneth said they seemed to be honest and friendly.
This review was collected via phone interview by Customer Research Inc.

JM
Joel M.
Chester, VA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Joel said the facility was conveniently located. The staff worked quickly and did a good job.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Chester, VA
Audi TT
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Mary said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EG
Edward G.
Blackstone, VA
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Edward said the employees completed the service he needed.
This review was collected via phone interview by Customer Research Inc.

TF
Toni F.
Chester, VA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Toni said they were very professional and helpful. , They were very honest, she did not feel like she was being taken advantage of. She was very well pleased. She will continue to do business with them,
This review was collected via phone interview by Customer Research Inc.

SR
Stephen R.
Hopewell, VA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Outstanding
Amazing people that treat me like a second family. They go above and beyond to make sure that everything is held to a high standard and nothing less.

SS
Sharon S.
Chester, VA
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Highly Recommended!
Honest ,reliable and knowledgeable!!

WC
William C.
Chester, VA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great service
Very pleased again with the friendly customer service as always. Great place to get your vehicles serviced. Recommend this place highly.
Bill