Last month I went in to have my lift gate serviced. At the end of the day they charged me 1,000.00. I asked, "riddle me this, how could a 100.00 part that I could have replaced myself, cost 1,000.00" he said "because you didn't do it yourself. I just smiled (knowing they got me). Last week I took mi renegade in due to a check engine light on. At the end of the day, another 400.00. he said he changed the battery but the check engine light is due to a bad thermostat. I told him that there was nothing wrong with the battery. He said after 4 years they go bad. I said I didn't bring it in for preventative maintenance and I realize it's not his fault, it's Jeep. He started saying "it's owned by a Christian family" whatever that means. BEWARE!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.