Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

472 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.125/5Overall Rating 3.125/5Overall Rating 3.125/5rating 3.125rating 3.125
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
92% Would Recommend
100% Business Response
Latest Review 8 days ago

Reviews


JC
Joel C.
Reidsville, NC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Best Service
The service and family atmosphere that Woodall Hynduai gives is awesome!
JASON L F., Service Manager from Robert Woodall Hyundai responded on 09/14/2018

Thank you for your feedback!  We appreciate your business and look forward to serving you in the future!

Jason Fleming
Service Manager
434-822-0100
jfleming@woodallauto.net

Verified Customer
Danville, VA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Recall Inspection
Customer service was excellent!
AMBER S P. from Robert Woodall Hyundai responded on 09/12/2018

We appreciate your business and your feedback! 

Jason Fleming
Service Manager
Woodall Hyundai
434-822-0100


Verified Customer
Martinsville, VA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
The right choice!
I made the right choice when purchasing my Hyundai Sonata! Great people with fast friendly service every Time!
JASON L F., Service Manager from Robert Woodall Hyundai responded on 09/11/2018

Thank you for your business and your feedback! Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service!

Jason Fleming
Service Manager
434-797-1411 x3111
jfleming@woodallauto.net

DC
Damian C.
Halifax, VA
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Damian
They did an awesome job
Amber S P. from Robert Woodall Hyundai responded on 09/10/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! 


Amber Peterson
Service Advisor
Robert Woodall Hyundai
(434)822-0100


CC
Cathy C.
Alton, VA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018 Category: Service
Excellent
They completed when promised and ensured everything was complete. The one thing I was most pleased about was that they asked me before doing anything that was not in the list.
Amber S P. from Robert Woodall Hyundai responded on 09/04/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! 


Amber Peterson
Service Advisor
Robert Woodall Hyundai
(434)822-0100


LF
Lisa F.
Yanceyville, NC
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018 Category: Service
Excellent service
Great customer service
Amber S P. from Robert Woodall Hyundai responded on 09/04/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! 


Amber Peterson
Service Advisor
Robert Woodall Hyundai
(434)822-0100


RF
Roy F.
Danville, VA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018 Category: Service
Great Service
From the first day when we purchased our new Sonata until now, the service at Robert Woodall Hyundai has been great. Friendly and courteous people and quality work and service.
Amber S P. from Robert Woodall Hyundai responded on 09/04/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! 


Amber Peterson
Service Advisor
Robert Woodall Hyundai
(434)822-0100


Verified Customer
Danville, VA
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Hyundai Service Dept
Love them
Amber S P. from Robert Woodall Hyundai responded on 09/04/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! 


Amber Peterson
Service Advisor
Robert Woodall Hyundai
(434)822-0100


HP
Hareshbhai P.
South Boston, VA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Excellent
Love to go again
Amber S P. from Robert Woodall Hyundai responded on 08/31/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! 


Amber Peterson
Service Advisor
Robert Woodall Hyundai
(434)822-0100


ZJ
Zana J.
Danville, VA
2009 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Everyone is so helpful & friendly
everyone wants to try & help and make you feel so comfortable-

when I take my car in for a check up they always so kind and I done wait all day- I feel at home at Woodall
Amber S P. from Robert Woodall Hyundai responded on 08/29/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! 


Amber Peterson
Service Advisor
Robert Woodall Hyundai
(434)822-0100


LJ
Lisa J.
Danville, VA
2004 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Great Body Shop
Work was completed on time and exceded my expectations
Amber S P. from Robert Woodall Hyundai responded on 08/28/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service!

Jason Fleming
Service Manager
434-797-1411


DT
Darlene T.
Axton, VA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Robert Woodall Hyundai
As always, everyone is so kind
JASON L F., Service Manager from Robert Woodall Hyundai responded on 08/28/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service!

Jason Fleming
Service Manager
434-797-1411


DM
Donald M.
Martinsville, VA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
They sold me my Hyundai!
I booked my appointment on line. It was very easy and Amber sent e-mail to confirm. The service department was fast and courteous also they informed me there was a re-call and it would be taken care of at this time.
JASON L F., Service Manager from Robert Woodall Hyundai responded on 08/27/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service!

Jason Fleming
Service Manager


Verified Customer
Danville, VA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Great service as usual.
No problems. They provided me with a service loaner that was brand new. Fixed my car quick and I was on the road.
Amber S P. from Robert Woodall Hyundai responded on 08/21/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! 


Amber Peterson
Service Manager
Robert Woodall Hyundai
(434)822-0100


JF
Joshua David F.
Semora, NC
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
oil change
Woodall continues to meet and exceed our vehicle needs with purchase and maintainence.
Amber S P. from Robert Woodall Hyundai responded on 08/21/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! 


Amber Peterson
Service Manager
Robert Woodall Hyundai
(434)822-0100


Verified Customer
Cascade, VA
2015 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/20/2018 Category: Service
Poor customer service
Very hateful. Not happy at all. Trys to take money every chance they get from you.
JASON L F., Service Manager from Robert Woodall Hyundai responded on 08/28/2018

Hi,

My name is Jason Fleming and I am the service manager here at Woodall Hyundai.  I have taken this position since your visit.  I am terribly sorry to hear about your unpleasent experience here and am open to discuss in further detail if you would like.  Please feel free to contact me via email at jfleming@woodallauto.net or phone 434-822-0100.

Thank you,

Jason Fleming
Service Manager
Woodall Hyundai


SM
Sheryl M.
Stokesdale, NC
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Survey
Love Robert Woodall’s Hyundai! The people are great, service is great, everything is just wonderful.
Amber S P. from Robert Woodall Hyundai responded on 08/20/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! 


Amber Peterson
Service Manager
Robert Woodall Hyundai
(434)822-0100


JK
Joshua K.
Clover, VA
2018 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Good
Good
Amber S P. from Robert Woodall Hyundai responded on 08/14/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! Also to answer your question for your next service, is every 3,000 miles but you can go up to 5,000 miles on the oil 


Amber Peterson
Service Manager
Robert Woodall Hyundai
(434)822-0100


Verified Customer
Danville, VA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Great customer service
The staff is very friendly...service was prompt
Amber S P. from Robert Woodall Hyundai responded on 08/09/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! 


Amber Peterson
Service Manager
Robert Woodall Hyundai
(434)822-0100


BA
Brenda A.
Blairs, VA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Courteous employees and timely completion of service
Everyone is friendly and courteous. I have no complaints at all about the service at the dealership.
Amber S P. from Robert Woodall Hyundai responded on 08/06/2018

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! 


Amber Peterson
Service Manager
Robert Woodall Hyundai
(434)822-0100


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