Robert Woodall Hyundai


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

329 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.125/5Overall Rating 3.125/5Overall Rating 3.125/5rating 3.125rating 3.125
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
93% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Rose E. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent services maintenance "
Personnel and excellent service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/24/2017 01:02 PM
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Amber S P. at Robert Woodall Hyundai responded on 11/24/2017

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future. We hope to see you on your next service! Happy Holidays!


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Longtime customer "
Good service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 12:58 PM
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Amber S P. at Robert Woodall Hyundai responded on 11/21/2017

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future.


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

EMILY W. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Don't understand the question"
don't understand the question about review and then my review
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 01:05 PM
803727127d5f6a5ebd0172d111d774c2?s=28
Amber S P. at Robert Woodall Hyundai responded on 11/18/2017

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future.


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

Maria M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick"
Friendly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 05:24 PM
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Amber S P. at Robert Woodall Hyundai responded on 11/17/2017

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future.


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

Timothy C. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer"
service manager and techs are just great
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 05:54 AM
803727127d5f6a5ebd0172d111d774c2?s=28
Amber S P. at Robert Woodall Hyundai responded on 11/15/2017

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future.


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kind, Curtis staff "
Warm, inviting atmosphere and staff.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 02:44 AM
803727127d5f6a5ebd0172d111d774c2?s=28
Amber S P. at Robert Woodall Hyundai responded on 11/14/2017

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future.


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

Mitchell F. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata recall"
everything was explained before they did anything
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/11/2017 05:02 AM
Randy E G. at Robert Woodall Hyundai responded on 11/11/2017

Thank you for your business.  Please let us know if we can assist with your automotive needs in the future.

Randy Gatewood
Business Manager
Robert Woodall Hyundai
434-822-0100

Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service call"
Timely and the work appears to be fine. The cost of everything was overly high.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/09/2017 02:07 PM
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Amber S P. at Robert Woodall Hyundai responded on 11/10/2017

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future.


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

Verified Customer on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
As usual I received great service from Woodall Hyundai. The employees are so nice and accommodating. The shop is spotless and has coffee, bottled water, muffins, and TV. I really appreciate the courtesy shuttle to/from work. Two thumbs way up.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/09/2017 05:30 AM
Randy E G. at Robert Woodall Hyundai responded on 11/09/2017

Thank you for your business and feedback.  Please let us know if we can assist with your automotive needs in the future.

Randy Gatewood
Business Manager
Robert Woodall Hyundai
434-822-0100

Nancy H. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
I always receive great service and excellent customer service when I visit Robert Woodall Hyundai!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/08/2017 05:35 AM
803727127d5f6a5ebd0172d111d774c2?s=28
Amber S P. at Robert Woodall Hyundai responded on 11/09/2017

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future.


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

Gerald S. on 11/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"oil and filter change"
done in a timely manner and also the young lady at the service desk also came to me, to let me know I needed and outside filter as well thanks for looking out for a customer.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/08/2017 02:28 AM
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Amber S P. at Robert Woodall Hyundai responded on 11/09/2017

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future.


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

Verified Customer on 11/06/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"They are rude and jip you"
I wilp never buy another car from there or recommend them to anyone EVER
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/06/2017 11:37 AM
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Amber S P. at Robert Woodall Hyundai responded on 11/07/2017

Thank you for the feedback on your recent service visit. Obviously we are not happy that you were not completely satisfied with your visit; however, we appreciate the feedback so we can make our service department better for you and our other customers. I will personally look into the situation with your vehicle to ensure a situation like this does not happen again. Please feel free to contact me if you would like to provide any additional information concerning your experience.

Amber Peterson
Service Manager
(434)-822-0100
amberp@woodallauto.net

Carlton S. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance"
My review
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/05/2017 08:30 AM
803727127d5f6a5ebd0172d111d774c2?s=28
Amber S P. at Robert Woodall Hyundai responded on 11/05/2017
Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future.


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100
Kristy T. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" service"
Great Customer service. I think they just need to implement payment plans for certain services if customer's aren't able to pay in full at that time. Thank you.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/04/2017 12:01 PM
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Amber S P. at Robert Woodall Hyundai responded on 11/05/2017

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future.


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

Shirley F. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and accommodating"
a-one
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 11/02/2017 09:29 AM
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Amber S P. at Robert Woodall Hyundai responded on 11/02/2017

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future.


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

Verified Customer on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Car was ready when promised and kept me informed every step of process.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 10/31/2017 08:46 AM
803727127d5f6a5ebd0172d111d774c2?s=28
Amber S P. at Robert Woodall Hyundai responded on 10/31/2017

Thank you for your business and your feedback on our service department. Please let us know if we can assist you with your automotive needs in the future.


Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

Cleveland D. ReScore Review on 10/27/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Willingness to resolve"
Thanks for doing a good job at resolving the problem I had with the servicing of my vehicle.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/23/2017 11:14 AM

Overall Rating 1/5rating 1rating 1rating 1rating 1
"Double check"
Make sure you check your vehicle after you get it back to ensure it was serviced correctly.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/23/2017 11:14 AM
Randy E G. at Robert Woodall Hyundai responded on 10/25/2017

Thank you for the feedback on your recent service visit.  Obviously we are not happy that you were not completely satisfied with your visit; however, we appreciate the feedback so we can make our service department better for you and our other customers.  I will personally look into the situation with your vehicle to ensure a situation like this does not happen again.  Please feel free to contact me if you would like to provide any additional information concerning your experience.

Randy Gatewood
Business Manager
Robert Woodall Hyundai
434-822-0100
rgatewood@woodallauto.com

Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very good"
nice workers
Vehicle: 2002 Hyundai Xg350
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/12/2017 08:10 PM
Randy E G. at Robert Woodall Hyundai responded on 10/13/2017

Thank you for your business and your feedback on our service department.  Please let us know if we can assist you with your automotive needs in the future.

Randy Gatewood
Business Manager
Robert Woodall Hyundai
434-822-0100

Sheila Y. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional"
I always have my car serviced at Woodall. They do a great job and are always friendly.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 12:42 PM
Randy E G. at Robert Woodall Hyundai responded on 10/12/2017

Thank you so much for your business and feedback.  Please do not hesistate to contact us if there is any way we can assist with your automotive needs in the future.

Randy Gatewood
Busiiness Manager
Robert Woodall Hyundai
434-822-0100

Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
The staff was very pleasant. The gentleman who drove the shuttle was very nice. The waiting room has an abundance of refreshments. An overall great experience!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 06:05 AM
803727127d5f6a5ebd0172d111d774c2?s=28
Amber S P. at Robert Woodall Hyundai responded on 10/12/2017

Thank you for your service business and feedback. All of us at Woodall Hyundai greatly appreciates both. Please let us know if we can assist you with your automotive needs in the future.

Amber Peterson
Service Manager
Robert Woodall Hyundai
434-822-0100

Displaying Review 1 - 20 of 329 in total