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CARSTAR Robert's Collision

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(15 Reviews)
100
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Score Details

Last 30 Day Trend

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ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

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Contact
(831) 373-1535
No Business Hours Provided

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234 Ramona Ave Monterey, CA 93940-3834
CARSTAR Robert's Collision's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(15 Reviews)

AM
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Antonia M.
SUBA Impreza Sedan Automatic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
I recomend CARSTAR Robert's ollision
They made a stressful situation easy to navigate. They made my 2013 Impreza look like new.

DW
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Donald W.
SUBA Outback Premium Automatic w/All-Weather Pkg/Moonro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2024
verified customerVerified Customer
10
Excellent, professional, trustworthy and easy peasy!
Sometimes 'Too Good To Be True' happens for real!
It happened with CARSTAR Robert's Collision in Monterey :)

DC
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Dawn C.
SUBA Ascent Limited w/8-Passenger Seating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2024
verified customerVerified Customer
10
The Best
Carstar Roberts provides not only excellent, timely service, they do it with a smile. My Subaru was returned to me looking like the day I drove it away from the dealership, only, maybe, a bit cleaner.

IL
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Ira L.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2024
verified customerVerified Customer
10
Excellent!
Very good service. Excellent and organized office staff. Siobhan Scott did the estimate. Very professional and knowledgeable. The repairs were well done and I was texted and e-mailed about the progress of the repair. Highly recommend them!

JM
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Jane M.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2024
verified customerVerified Customer
10
Thorough and professional. Car looks and runs great!
Extremely professional through and through!
George was great with answering all of my questions and ensuring the process went smoothly. They even finished a day ahead of schedule at my request! They went the extra mile.

LS
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Luke S.
SUBA Baja Manual
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2024
verified customerVerified Customer
10
Great
Very good repairs, communication

LW
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Liliana W.
SUBA Forester Touring w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2024
verified customerVerified Customer
10
The car was ready when they said.
Very professional and it took the exact time they said when we took the car there. The car looks like brand new. I am very happy with my car again.

GC
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Gabriela C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2023
verified customerVerified Customer
10
.
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DM
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Dale M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2023
verified customerVerified Customer
10
2015 Subaru Outback fender repair
Robert’s did an excellent job repairing the dented left fender of my 2015 Subaru Outback.

HM
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Humberto M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2022
verified customerVerified Customer
10
AWESOME REPAIR TEAM
CARSTAR Robert's Collision is the Awesome place to go to get you vehicle repair. They are quick, friendly, and do a outstanding job.

JH
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Jacolyn H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2022
verified customerVerified Customer
10
Excellent service from start to finish
The interaction with Robert's was professional, transparent and friendly from start to finish. George, my POC, was consistent and competent with his technical explanation and advice. Everything was completed as promised. The Safe Lite service was also very professional and as prompt as possible. Robert's + Safe Lite + AAA + my insurance's collaboration on my windshield replacement and underlying rust repair meant I really had very little to stress about -- I'm so grateful!

DB
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David B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2022
verified customerVerified Customer
10
Great Customer Service!
There were delays, but customer service people were always helpful and kind, repair job was beautiful in the end.

KL
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Kimberlee L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customerVerified Customer
10
Excellent Service
All of the staff provided excellent service. It was a smooth process and very quick and efficient.

LS
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Laura S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customerVerified Customer
10
Excellent service
Communication and quality of the work was exceptional. Would go there again in a heartbeat if needed. Highly recommend.

PT
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Paul T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
verified customerVerified Customer
10
Excellent as Usual
I've had several experiences with Robert's with two vehicles. The most recent visit was for my 2021 Subaru Forester and, as usual, the friendly staff and excellent workmanship was greatly appreciated, and I got my car back early. Highly recommended

Displaying all 15 Review
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