Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

323 Reviews

100% Would Recommend
99% Business Response
Latest Review 3 days ago

Reviews


ML
MICHAEL (VET) L.
Marathon, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
QUALITY AT A FAIR PRICE
I trust them...that's the most important thing. I would recommend them to anyone, especially to someone who has had a bad experience at an auto repair shop.
Michael R. from Robinson's Repair Shop responded on 05/21/2019

Thank you! We appreciate your business!


GK
GREG K.
Marathon, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Awesome service
Few mechanics found that I trust like I do Mike. Fair prices and great service!
Michael R. from Robinson's Repair Shop responded on 05/14/2019

Thanks Greg! We appreciate your business!

Michael R. from Robinson's Repair Shop responded on 05/14/2019

Thanks Gregg! We appreciate your business!


GP
Greg P.
Lisle, NY
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Greg said they did a good job. They were friendly. He trusts them.
This review was collected via phone interview by Customer Research Inc.
Michael R. from Robinson's Repair Shop responded on 05/15/2019

Thank you Greg! We appreciate your business!


CH
CALI H.
Oneida, NY
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019
Another awesome service visit.
As expected, another great visit to Robinson's. Was pleased to find out this oil change was FREE!!. I didn't even notice my punch card was full until check out time. Buy 5 get 1 free kinda thing.. always a great overall experience.
Michael R. from Robinson's Repair Shop responded on 04/22/2019

Thanks Cali! We appreciate your business!


ML
MICHAEL (VET) L.
Marathon, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
QUALITY AT A FAIR PRICE
friendly, and fair...couldn't ask for more....always offer options, and dont try to push customer into something they dont want or need.
Michael R. from Robinson's Repair Shop responded on 04/19/2019

Thanks for your review Michael, we appreciate your continued patronage!


TC
Thomas C.
Marathon, NY
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2019 Category: Service
Thomas said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Michael R. from Robinson's Repair Shop responded on 04/26/2019

Thank you for your business!


DM
DAN M.
Cortland, NY
FIAT 500X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
My snow tire to all-season tire swap
Great service as always. Honest about what needs to be done and what doesn't, helpful in getting quality products and parts and making scheduling as convenient as possible. I'm lucky to have a shop like this in town.
Michael R. from Robinson's Repair Shop responded on 04/18/2019

Thank you very much Dan for your feedback, we appreciate your business!


KD
Karen D.
Cortland, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Karen said she has always had a good experience there and she has taken her vehicle there for years.
This review was collected via phone interview by Customer Research Inc.
Michael R. from Robinson's Repair Shop responded on 04/22/2019

Thank you Karen! We appreciate your business


LD
LINDA (AAA) D.
Whitney Point, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Wonderful Service
Excellent customer service identifying what is available including discounts. Thank you!
Michael R. from Robinson's Repair Shop responded on 04/16/2019

Thank you for your business Linda!


DD
DERRICK D.
Homer, NY
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
business the way it should be and then some.
Robinson's do business with old school qualities . Something that you do not see a lot of in today's charge more and get less world. Thank you Mike and staff.
Michael R. from Robinson's Repair Shop responded on 04/03/2019

We appreciate your business! Thanks for your feedback!


CB
Corey B.
East Freetown, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Corey said they were quick to get his vehicle in there and get it done.
This review was collected via phone interview by Customer Research Inc.
Michael R. from Robinson's Repair Shop responded on 04/08/2019

Thanks for your feedback Corey!


DR
DIANE (SR CIT) R.
Marathon, NY
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
oil change and issue with esc light on
Excellent service and great service at finding and fixing my esc off light issue with the brakes. I truly appreciate the time spent not only working on my vehicle but the time spent consulting with the KIA technicians to fix my problem. Again , THANK YOU!!!
Michael R. from Robinson's Repair Shop responded on 03/27/2019

Thanks Diane! We are so glad we could help!


GP
Greg P.
Lisle, NY
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Greg said that the business treated him well and they were honest..
This review was collected via phone interview by Customer Research Inc.
Michael R. from Robinson's Repair Shop responded on 03/18/2019

Thanks Greg! We appreciate your business!


RV
Ron V.
Marathon, NY
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Ron said the business provided really good service.
This review was collected via phone interview by Customer Research Inc.
Michael R. from Robinson's Repair Shop responded on 03/18/2019

Thanks Ron! We appreciate your business!


TK
TRACY K.
Marathon, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Service
The service is excellent and every member of the staff is friendly. Scott and Mike did a great job explaining the maintenance my car needs, and the cost estimate, on the next visit.
Michael R. from Robinson's Repair Shop responded on 03/13/2019

Thank you very much Tracy!


AM
AMBER (VET) M.
Cortland, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Great repair shop
I love this place. Friendly and straightforward. No games like other repair shops.
Michael R. from Robinson's Repair Shop responded on 03/08/2019

Thank you Amber! We appreciate your businsess!


CL
Chuck L.
New York
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Chuck said the business does good work. He will recommend them others.
This review was collected via phone interview by Customer Research Inc.
Michael R. from Robinson's Repair Shop responded on 03/06/2019

Thank you Chuck! We appreciate your business!


CS
CARL (SR CIT) S.
Marathon, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Knowledgeable, prompt and very accomodating
My brakes suddenly went, I stoped in on Thursday near closing time and they had my brakes done early Saturday morning. Fast,courteous and done right!
Michael R. from Robinson's Repair Shop responded on 03/05/2019

Thanks Carl! We appreciate your business!


MG
MARY ( SR CIT) G.
Marathon, NY
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
low oil
had car in for oil change, and to find out why it was using oil, quick and through as always
Michael R. from Robinson's Repair Shop responded on 03/05/2019

Thanks for your feedback Mary!


CR
Chuck R.
Marathon, NY
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Chuck said the business provided really good service and also had a good staff.
This review was collected via phone interview by Customer Research Inc.
Michael R. from Robinson's Repair Shop responded on 02/26/2019

Thanks Chuck! We appreciate your continuing patronage!


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