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Rob's Truck & Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(245 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

Categories
Contact
(410) 871-4800

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
7 W George St Westminster, MD 21157
Rob's Truck & Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(245 Reviews)

JT
JOSH T.
Westminster, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2024
verified customerVerified Customer
10
Excellent service
Had my 04 excursion in recently for blown HPOP and concerns with a plugged oil cooler. From the second I called to make an appointment I knew I would be in good hands. Rob took the time to listen to everything that was going on and did not rush to get off the phone. Rob and his team diagnosed my vehicle and called me quickly laying out all of my options in detailed estimates. From there the process was even smoother. Excellent communication and updates through the entire process of all my repairs. At no point did I feel pressured or given a sales pitch. Rob and his team are very knowledgeable, professional, and approachable. Not to mention, had my truck done in time for my upcoming camping trip when they said they would. It’s hard to find a shop that you can trust and can be accessible for any questions or concerns. They definitely live up to their reputation. The truck is running great. I couldn’t be happier and will be a Robs Truck and Auto customer for life!
ROBERT M. from Rob's Truck & Auto Repair responded on 04/02/2024 07:39 AM

Hi Josh; Glad to hear that all is well and your trip was great. Thanks for taking the time for the awesome and detailed review, It was our pleasure to help you and your family. 
Many happy miles ahead!!
Rob and Michelle and crew

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