Reviews
Verified Customer
Thank you for your feedback! We are glad that our service department was able to preform the work for your vehicle in a timely manner.
We look forward to your next scheduled maintenance visit!
Verified Customer
Thank you for your feedback! We are glad that our service department was courteous, friendly and prompt in completing all the work for your vehicle.
We look forward to your next scheduled maintenance visit!
Verified Customer
Thank you for your feedback! We are glad that our service adviser was able to provide you with helpful information about your vehicle and take care of any needs in a timely manner.
We look forward to your next scheduled maintenance visit!
Good Afternoon Frank,
This is Tiffany, we had the pleasure of speaking this afternoon about your concerns with us during your visit. As per our conversation I would like to reasure you that "ripping off" a customer is not why we are in this business.
Our service department aims to satisfy the customer at any expense. We strive to have every customer satisfied so we will be refunding the full amount of your service. We hope we were able to resolve your concerns and we'll be seeing you in the future.
845-627-1300
tvasquez@rocklandhyundai.com
Thank you for your feedback! We are glad that Albert and the service department were able to provide you with fast and thorough service for your vehicle.
We look forward to your next scheduled maintenance visit!
Verified Customer
Thank you for your feedback! We are glad that our service department was attentive and courteous throughout your service appointment.
We look forward to seeing you soon for your next scheduled maintenance visit!
Thank you for your feedback! We are glad that you had an amazing experience with our service department.
We look forward to your next scheduled maintenance visit!
Verified Customer
Thank you for your feedback! We are glad that our service department was able to provide you with a great experience.
We look forward to your next scheduled maintenance visit!
Verified Customer
Thank you for your feedback! We are glad that you had a great experience with our service department.
We look forward to your next scheduled maintenance visit!
Verified Customer
Thank you for your feedback! We are glad that our service department was able to provide you with fast and efficient service for your vehicle in a timely manner.
We look forward to your next scheduled maintenance visit!
Thank you for your feedback! We are glad that you had a great experience with our service department.
We look forward to your next scheduled maintenance visit!
Verified Customer
Thank you for your feedback! We are glad that our service department was able to take care of the oil change, New York State Inspection, recall and the engine light that came on.
We look forward to your next scheduled maintenance visit!
Verified Customer
Great Service.
Thank you for your feedback! We are glad that our service department was able to order the parts for your vehicle and install them in a timely manner.
We look forward to your next scheduled maintenance visit!
Thank you for your feedback! We are glad that you had a great experience with our service department.
We value you as our loyal customer. We look forward to your next scheduled maintenance visit!
Verified Customer
Thank you for your feedback! We are glad that we were able to have the parts installed for your car in a timely manner.
We look forward to seeing you soon for your next scheduled maintenance visit!
Verified Customer
Thank you for your feedback! We are glad that you had a great experience with our service department.
We look forward to your next scheduled maintenance visit!
Verified Customer
We apologize that you received a less than 5-star experience with our service department.
We did provide a synthetic oil change for your vehicle just like you requested. When the synthetic oil change is done the technician always tops off your fluid along with a multipoint inspection on the vehicle.
We can guarantee that the work was done 100%. As I mentioned over the phone if you feel as though the service was not completed we urge you to bring the vehicle back as we will go over everything with you.
If you would like to discuss this further please contact me at sabraham@rocklandhyundai.com or you can call me at (845) 627-1300 EXT. 115.
Verified Customer
The greatest thing he did was to restore my trust in people again as well as in Hyundai! I was so turned off about Hyundai and their service that I was definitely not going to lease my next car from Hyundai. But now I realize that my problem was with a particular dealership and NOT with Hyundai itself! If you look up Automotive Service Representative in the dictionary I would not be surprised to see his picture there right after the definition. Thank you Albert and that you Hyundai.
I was also treated wonderfully by Sharon who took my payment with class and a big smile. Thank you, Sharon!!
Thank you so much for your feedback Lewis! I'm happy that I was able to provide you with your keys and paperwork!
We are so happy that Albert and the service department were able to provide you with the services that you needed for your vehicle.
We value you as our loyal customer. We look forward to seeing you soon for your next scheduled maintenance visit!
Verified Customer
Thank you for your feedback! We are glad that our service department was friendly and kept you updated on the status of your vehicle.
We look forward to your next scheduled maintenance visit!