Rockland Hyundai

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845-627-1300
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Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,191 Reviews)
5 star
76%
4 star
12%
3 star
5%
2 star
2%
1 star
3%

ReScore Reviews™ (43)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
91% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews

PL
Philip L.
Stony Point, NY
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021 Category: Service
My Hyundai service.
I trust that the service personnel have my best interest in mind. They are very courteous and professional;their work is exceptional.
Recommended
Verified Customer
West Haverstraw, NY
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021 Category: Service
Always a pleasure to come in for service
Always a pleasure to bring in my vehicle for service.
From start to finish, Al always keeps me informed on what’s going on.
Recommended
GR
Gary R.
Haverstraw, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Great Hyundai experience
I must say today I walked into Rockland Hyundai,my experience was wonderful. i had the opportunity to to work with a sale woman by the name of Michelle Bux.She was quite amazing .We hit it off right from the start ! With her being a former hairdresser and me being a present hairdresser our chemistry was PERFECT (we had lots of fun)my whole process from start to finish was a total of 3 1/2 hours ,with me actually leaving with my new Hyundai Sonata Hybrid.The transaction was seamless, and Michelle was a complete pleasure and this is actually my 9th Hyundai purchase and my husband has purchased 3 .So yes I am a Hyundai fan So yes it was a very nice experience ! Keep up the good work Rockland Hyundai and thank you Gary Rylander.
Recommended
DP
Denise P.
Yonkers, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/26/2021 Category: Service
Hyundai review
Thank you
Recommended
JW
James W.
Stony Point, NY
2020 Hyundai Palisade
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021 Category: Service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/25/2021 Category: Service
SV
STEVEN V. from Rockland Hyundai responded on 03/26/2021

Hi James,

I am sorry to hear you were not completely satisfied with your last service. It is always our goal to provide 5 star service and it appears we did not. Please contact me at your earliest convenience so we can discuss the issue further.

 Regards,

Steven Vogt
Service and Parts Director
Rockland Hyundai
845 423 4046
e-mail svogt@rocklandhyundai.com

JD
John D.
Chappaqua, NY
2021 Hyundai Palisade
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/25/2021 Category: Service
SV
STEVEN V. from Rockland Hyundai responded on 03/25/2021

Hi John 

I am sorry to hear you were not completely satisfied with your last service. It is always our goal to provide 5 star service and it appears we did not. Please contact me at your earliest convenience so we can discuss the issue further.

 

Steven Vogt
Service and Parts Director
Rockland Hyundai
845 423 4046
e-mail svogt@rocklandhyundai.com

Verified Customer
West Haverstraw, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021 Category: Service
Easy access to shop and fast service
Fast service
Recommended
Verified Customer
New City, NY
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2021 Category: Service
Great customer service
Great customer service .
Recommended
Verified Customer
Spring Valley, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/20/2021 Category: Service
Efficient labor, timely manner!
Rockland Hyundai serviced my vehicle rather quickly! I was not late to work and the vehicle was operating just fine. I will continue to service my car with their assistance.
Recommended
RS
Robert S.
Pearl River, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/19/2021 Category: Service
SV
STEVEN V. from Rockland Hyundai responded on 03/19/2021

Hi Robert,

I am sorry to hear you were not completely satisfied with your last service. It is always our goal to provide 5 star service and it appears we did not. Please contact me at your earliest convenience so we can discuss the issue further.

 Regards,

Steven Vogt
Service and Parts Director
Rockland Hyundai
845 423 4046
e-mail svogt@rocklandhyundai.com

AO
Antonio O.
Thiells, NY
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021 Category: Service
Overall service
The service was spot on. The personnel was friendly and capable. Vehicle was returned in a timely manner.
Recommended
TH
Tracy H.
Sloatsburg, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2021 Category: Service
Exceptional service!
Whenever I go to Rockland Hyundai the staff is always friendly and helpful and put my mind to ease during what can be a stressful situation having a car in need of repair. I ended up bringing my car in a day earlier then my appointment due to a mechanical problem and they took the car without question and make sure I got home. I have no problem using them again and again.
Recommended
Verified Customer
Orangeburg, NY
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021 Category: Service
GREAT JOB
GREAT JOB
Recommended
Verified Customer
Tappan, NY
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021 Category: Service
Service
Service was great
Recommended
Verified Customer
Garnerville, NY
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021 Category: Service
It is convenient. The staff are kind.
I'm new to the Brand and they offer much more than I expected. I love my vehicle. The service is good. I would recommend an external wash to top off the service.
Recommended
Sharon A. from Rockland Hyundai responded on 04/05/2021

Thank you for your feedback! We are glad that you had a good experience with our service department. We look forward to your next scheduled maintenance visit!