Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

163 Reviews

100% Would Recommend
Latest Review over 1 year ago

Reviews


GB
Gary B.
Thurmont, MD
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2016 Category: Service
Gary said he likes the way this business talks to him and they treat him really well. The only concern he has is when he took his vehicle in for an oil change he noticed on his bill that they included parts. He has done enough oil changes to know that adding new parts is not necessary.
This review was collected via phone interview by Customer Research Inc.

JD
Jason D.
Maryland
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2016 Category: Service
Jason said the business is great, they explained everything about what was happening with his vehicle, but when he needed to use the restroom it really was not accessible. There was no light and not one that should have been for customers.
This review was collected via phone interview by Customer Research Inc.

ZC
Zach C.
Maryland
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2016 Category: Service
Zach said the service he received from this business was pretty good.
This review was collected via phone interview by Customer Research Inc.

ST
Steve T.
Thurmont, MD
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Steve said this business provides him with good service and the employees are very polite. The favorite thing that he likes is that they don't tell their customers there is 50 things wrong with their vehicle. They are fair and honest. He said he will take his vehicles there to get serviced from now on.
This review was collected via phone interview by Customer Research Inc.

CZ
chester z.
Thurmont, MD
Acura RL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2016
Service Experience
Every time I have needed to have one of my vehicles repaired or service I have received excellent service and recommendations. Trustworthy and at a fair price.

DS
Daryl S.
Emmitsburg, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2016 Category: Service
Daryl said they went out of their way to help him.
This review was collected via phone interview by Customer Research Inc.

JH
Jessica H.
Thurmont, MD
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2016 Category: Service
Jessica said this business was quick and cheap.
This review was collected via phone interview by Customer Research Inc.

DS
Doug S.
Maryland
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2016 Category: Service
Doug said this business is excellent. He had major front end damage and they really did him a big favor in taking care of those issues.
This review was collected via phone interview by Customer Research Inc.

AW
Alicia W.
Maryland
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2016 Category: Service
Alicia said this business is very fast and the employees are very nice.
This review was collected via phone interview by Customer Research Inc.

PK
Pete K.
Maryland
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2016 Category: Service
Pete said they were able to get him in and out and the price was right. They provided excellent, prompt, courteous service with no worries.
This review was collected via phone interview by Customer Research Inc.

CS
Cliff S.
Emmitsburg, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2016
Quick service
Always gets me in to take care of the service I need---treat you like family

MK
Mike K.
Thurmont, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016
Great customer service
Champ is great. He does what he says he is going to do.

SK
Siobhan K.
Thurmont, MD
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2016 Category: Service
Siobhan said the business was very nice and provided great service.
This review was collected via phone interview by Customer Research Inc.

DH
Dawn H.
Fairfield, PA
Acura 3.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2016 Category: Service
Dawn said the business was timely and friendly.
This review was collected via phone interview by Customer Research Inc.

AB
Austin B.
Maryland
Hummer H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2016 Category: Service
Austin said he was happy with this business.
This review was collected via phone interview by Customer Research Inc.

BD
Blaine D.
Myersville, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Blaine said the communication between himself and this business was good. The staff at this business is personable. They talk and work with customers. The service on his vehicle was good.
This review was collected via phone interview by Customer Research Inc.

JN
Joe N.
Thurmont, MD
Plymouth Duster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016
Top notch
We have used them a number of times and they always impress and go above and beyond what one would expect. Very knowledgeable, Champ rocks! My husband normally does our work but since it is a hobby has come to appreciate a reliable second look to ensure all is safe and correct. Pricing is very fair. Recommend them to all our friends.

TW
Todd W.
Maryland
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016 Category: Service
Spoke with Sheri. She said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Maryland
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2016 Category: Service
Mike said the business had good service and they took care of everything.
This review was collected via phone interview by Customer Research Inc.

CS
Cliff S.
Emmitsburg, MD
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2016
service
okay