Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

163 Reviews

100% Would Recommend
Latest Review over 1 year ago

Reviews


MR
Michael R.
Emmitsburg, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016
Roddy replaced my headlight bulb on the spot!
Friendly and efficient, couldn't ask for better service.

ME
mark e.
Thurmont, MD
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2016
great, always friendly
Great place, employees freindly work id good. But why on this eval are expired coupons shown?

JS
John S.
Thurmont, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2016 Category: Service
John said this was the first time he had used the business. He pulled in and asked if they could do a front end alignment for him. They told him they could in about an hour so he came back in an hour. When he came back they did the job and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Emmitsburg, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2016
Incredibly fast and friendly service.
Absolutely great. It's like having personal friends service your car.

CS
Cliff S.
Emmitsburg, MD
Chrysler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2016
great people great service
both great service and great people

BC
Bryan C.
Maryland
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016 Category: Service
Bryan said everything at the business was fine.
This review was collected via phone interview by Customer Research Inc.

GB
Gary B.
Thurmont, MD
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016 Category: Service
Gary said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Emmitsburg, MD
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016 Category: Service
Bill said they are awesome and they are the only ones he allows to work on his vehicles.
This review was collected via phone interview by Customer Research Inc.

BJ
Bob J.
Rocky Ridge, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2016
Ignition key problem
Identified the problem with the ignition key and completed the replacement on a timely basis and at a reasonable price and explained the issue to me.

ST
Steve T.
Thurmont, MD
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2016 Category: Service
Steve said he took his vehicle to this business for an oil change. They were very polite and did a good job. He was happy with his experience.
This review was collected via phone interview by Customer Research Inc.

RA
Riaz A.
Gaithersburg, MD
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2016 Category: Service
Riaz said this business provided all around great service in a timely manner. He was kept informed every step of the way and all issues were brought to his attention.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Thurmont, MD
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016
Roddy Creek is the best!
Champ went out of his way to make sure that I understood what needed to be done to my car.

JS
Julie S.
Maryland
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2016 Category: Service
Julie said sometimes she is satisfied with the business and sometimes she is not. Sometimes she thinks they try to add more service or talk her in to having more service done.
This review was collected via phone interview by Customer Research Inc.

CS
Cliff S.
Emmitsburg, MD
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2016
The people
The people---mostly Champ

JT
John T.
Thurmont, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2016 Category: Service
John said they are great people to deal with. He said they are helpful and efficient.
This review was collected via phone interview by Customer Research Inc.

CM
Charleen M.
Thurmont, MD
Smart Fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2016 Category: Service
Charleen said this business was convenient and the staff at this business are nice. They did a great job servicing her vehicle.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Maryland
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2016 Category: Service
Bill said this business is really good.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Maryland
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Robert said the technicians at this business are very knowledgeable. They charged a fair price. The facility is clean and in a nice environment. He really appreciates this business.
This review was collected via phone interview by Customer Research Inc.

TM
Tyler M.
Thurmont, MD
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2016 Category: Service
Tyler said the mechanic really knows what he is doing. He never leaves there disappointed.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Emmitsburg, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2016
Headlight Repair
Wonderful immediate response to a headlight problem,. In and out in 15 minutes.