Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

800 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


RT
Richard T.
Medford, OR
Lexus RX 350
Verified Customer
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11/13/2018 Category: Service
Richard said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

PM
Peggy M.
Crescent City, CA
Pontiac G6
Verified Customer
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11/13/2018 Category: Service
Peggy said they did a good job and were very nice.
This review was collected via phone interview by Customer Research Inc.

SB
Shawn B.
Medford, OR
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Shawn said they were very courteous at the front desk. Both persons took good care of him and they were very inviting.
This review was collected via phone interview by Customer Research Inc.

GE
George E.
Central Point, OR
Dodge Charger
Verified Customer
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11/09/2018 Category: Service
George said the business was very informative and open to what was happening with his vehicle.
This review was collected via phone interview by Customer Research Inc.

KL
Katherine L.
Medford, OR
Scion xB
Verified Customer
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11/07/2018
Responsive, helpful, and thorough
My car got towed to these folks (who were new to me) and it was such a pleasant surprise to find that they were both friendly and on top of it. And the charges seemed reasonable, to my great relief. Think I've finally found the right auto repair shop in Medford!

Verified Customer
Medford, OR
GMC Acadia
Verified Customer
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11/07/2018
Great Repair Shop
Very happy to have found a Repair Shop for my car, after relocating from Calif. There customer service is very responsive.

RM
Ruperto m.
Gold Hill, OR
Chevrolet Pickup
Verified Customer
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10/31/2018 Category: Service
Ruperto said he is happy with the service from this business.
This review was collected via phone interview by Customer Research Inc.

JL
Jessica L.
Medford, OR
Land Rover Discovery
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jessica said she was satisfied with the customer service. The explanation of the service was good.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
O Brien, OR
Chevrolet Metro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Justin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TG
Tom G.
Central Point, OR
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Tom said the business was awesome to work with and they did everything that was asked of him, they were respectful and helpful.
This review was collected via phone interview by Customer Research Inc.

CC
Cody C.
Rogue River, OR
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Cody said his vehicle was taken in at the last minute and serviced in a timely manner.
This review was collected via phone interview by Customer Research Inc.

NE
Nick E.
White City, OR
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Nick said the staff has not quite figured out what is wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

JT
Justin T.
Medford, OR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Justin said the service at this business was quick. The staff were able to work him in for service. It was a smooth transaction.
This review was collected via phone interview by Customer Research Inc.

CC
Carl C.
Ashland, OR
Volkswagen Golf Alltrack
Verified Customer
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10/24/2018
Professional and outstanding service
2015 Subaru in for service and detailing. Came back looking sharp and driving like it was new. Staff was on time (little early, really) and a lot of fun to deal with as I waited for the car. Recommend them highly.

BE
Byron E.
Talent, OR
Isuzu Pickup
Verified Customer
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10/17/2018 Category: Service
Byron said the business was on top of everything. They kept him informed and he was surprised with the level service. He wasn't expecting that.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Gold Hill, OR
Toyota Tundra
Verified Customer
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10/07/2018
Their Best
My truck still is not running right but it is not because they did not try to find the problem. I now believe it is eternal.The mechanic spent a lot time trying to find what was wrong. Great shop, people who really care and want to do a good job.

CK
Candy K.
Grants Pass, OR
Mitsubishi Eclipse
Verified Customer
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10/05/2018
Fast and friendly service.
The tires I purchased in March (2018) , at Rogue Automotive have been leaking. I took it to Les Schwab (because I'm now living in Grants Pass) and they said there was a leak around the bead by the bar code. Took it to R.A., and they were unable to find the problem. It bothers me that the brand new tires had a leak. The people at R.A. were fast and friendly about getting me in but couldn't find a leak (I guess the people at L.S. fixed it). Which is great. It just bothers me that the tires had a problem to begin with. Over all, I'm pretty satisfied with the work Rogue Automotive does.

PS
Paul S.
Medford, OR
Toyota FJ Cruiser
Verified Customer
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09/28/2018
Honest and trustworthy
Fantastic staff! I’m so happy to have found a trustworthy and honest shop to take care of my vehicle. There is no way that I would ever go anywhere else for maintenance or repairs on my vehicle. Their detail shop is top notch also. They can take care of all your vehicle needs in one location. Buddy and team are the best by far. Special thanks to Jess and Sean. You guys are the best! Thank you

VC
Valentine C.
Medford, OR
Honda Odyssey
Verified Customer
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09/27/2018 Category: Service
Valentine said they were very good.
This review was collected via phone interview by Customer Research Inc.

BP
Bil P.
Shady Cove, OR
Plymouth Prowler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Bil said he has been going to this business for years. Every time he needs something done, they do a good job.
This review was collected via phone interview by Customer Research Inc.