Ron Tonkin Mazda


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2546 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
95% Would Recommend
86% Business Response
Latest Review about 4 hours ago
CHASE P. on 11/21/2017
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"Very Happy!"
They were really accommodating and made buying a car a fast and smooth process, which it is usually an all day ordeal, but we were in and out within 3-4 hours. They answered all our questions and were really helpful in demonstrating all of the car's features. Anyone looking for a great deal and wonderful customer service go to Ron Tonkin Mazda!
Vehicle: Mazda CX-5
Category: Sales
Sales Date: 11/19/2017
Review Created: 11/21/2017 02:20 PM
ANDREAS M. on 11/20/2017
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"In quick & out just as fast."
Got done what I needed & was back on the road.
Vehicle: Mazda CX-5
Category: Service
Service Date: 11/20/2017
Review Created: 11/20/2017 07:36 PM
Evan M., Service Manager at Ron Tonkin Mazda responded on 11/20/2017

Thank you for your kind words, Andreas. We appreciate you!

Evan Muncy 
Service Manager
NICHOLE K. on 11/20/2017
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"Short, Sweet, and to the point."
The gentleman that helped me was friendly and efficient. He did not try to sell me services I didn’t need, and let me know the cost and options for the things I do need in an informative way. I appreciated his help and honesty.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/18/2017
Review Created: 11/20/2017 01:03 PM
Evan M., Service Manager at Ron Tonkin Mazda responded on 11/20/2017

Thank you for your wonderful review, Nichole. We appreciate your business! 

Evan Muncy 
Service Manager
PATRICK C. on 11/20/2017
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"Friendly & Courteous."
The person I worked with was Roy Ramirez, and he was very helpful in educating me about all the technology in the car. He was friendly and courteous, and made sure I was comfortable at the dealership while waiting for the paperwork.
Vehicle: Mazda CX-3
Category: Sales
Sales Date: 11/18/2017
Review Created: 11/20/2017 06:59 AM
Evan M., Service Manager at Ron Tonkin Mazda responded on 11/20/2017

Thank you for allowing us to earn your business, Patrick. We're very happy to hear you had such a great experience with Roy, and we hope you love your new Mazda CX-3. Congratulations! 

Evan Muncy 
Service Manager
LUCAS K. on 11/19/2017
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"Trask is fantastic!"
Trask in the sales org did a great job. We love our CX-3 and our CX-5!
Vehicle: Mazda CX-3
Category: Sales
Sales Date: 11/19/2017
Review Created: 11/19/2017 07:33 PM
Evan M., Service Manager at Ron Tonkin Mazda responded on 11/20/2017

Thank you for allowing us to earn your business and for leaving us such a great review, Lucas. Congratulations on your new Mazda CX-5!


Evan Muncy 
Service Manager
MARC C. on 11/19/2017
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"MAC"
Well organized, explain service options well
Vehicle: Mazda Mazda3
Category: Service
Service Date: 11/18/2017
Review Created: 11/19/2017 01:42 PM
Evan M., Service Manager at Ron Tonkin Mazda responded on 11/20/2017

Thank you for your great feedback, Marc. We're glad to hear your visit went well. If there's ever anything we can do better, please don't hesitate to let us know. Thanks!

Evan Muncy 
Service Manager
HELEN C. on 11/18/2017
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"Good experience "
Michael Kasper was our main guy. He was knowledgeable and pleasant. It was a good experience.
Vehicle: Mazda CX-5
Category: Sales
Sales Date: 11/18/2017
Review Created: 11/18/2017 10:06 PM
Evan M., Service Manager at Ron Tonkin Mazda responded on 11/20/2017

Thank you for allowing us to earn your business, Helen. We appreciate your wonderful review, and we'll make sure to pass your kind words on to Michael. Congrats on your new Mazda!


Evan Muncy 
Service Manager
REBECCA M. on 11/18/2017
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"Great service"
Steve was very friendly and informative. Overall great experience
Vehicle: Mazda CX-5
Category: Service
Service Date: 11/17/2017
Review Created: 11/18/2017 09:34 AM
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Lisa N., Customer Relations Manager at Ron Tonkin Mazda responded on 11/18/2017

Thank you for your review, Rebecca. Happy to hear you had a great experience at Ron Tonkin Mazda. We look forward to seeing you next time.

Lisa Nichols
Customer Relations Manager
Ron Tonkin Mazda
750 SE 122nd Avenue  Portland, OR  97233
Direct (503) 408-4511
CHERYLL R. on 11/18/2017
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"Courteous, friendly, very professional.....thanks much, Cheri"
very timely, very well done
Vehicle: Mazda Mazda5
Category: Service
Service Date: 11/15/2017
Review Created: 11/18/2017 06:12 AM
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Lisa N., Customer Relations Manager at Ron Tonkin Mazda responded on 11/18/2017

Thank you for the great review, Cheryll. Happy to hear that our Service Advisors treated your right and got you on your way quickly. We appreciate you bringing your Mazda 5 to Ron Tonkin Mazda for servicing. Wishing you a fabulous weekend!

Lisa Nichols
Customer Relations Manager
Ron Tonkin Mazda
750 SE 122nd Avenue  Portland, OR  97233
Direct (503) 408-4511
JOHN B. on 11/17/2017
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"Very good."
Staff was courteous and the car was ready when they said it would be.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 11/17/2017
Review Created: 11/17/2017 04:57 PM
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Lisa N., Customer Relations Manager at Ron Tonkin Mazda responded on 11/17/2017

Thank you for your kind words, John. We look forward to seeing you next time. Have a fantastic weekend!

Lisa Nichols
Customer Relations Manager
Ron Tonkin Mazda
750 SE 122nd Avenue  Portland, OR  97233
Direct (503) 408-4511

CRISS C. on 11/17/2017
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"Follow up to last service visit."
wonderful and friendly service.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 11/15/2017
Review Created: 11/17/2017 11:45 AM
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Lisa N., Customer Relations Manager at Ron Tonkin Mazda responded on 11/17/2017

We love 5-star reviews! Thank you, Criss, for allowing us to service your Mazda 3. Happy to hear you had a great experience. We look forward to seeing you again!

Lisa Nichols
Customer Relations Manager
Ron Tonkin Mazda
750 SE 122nd Avenue  Portland, OR  97233
Direct (503) 408-4511
STEPHEN A. on 11/17/2017
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"Friendly efficient service"
Very satisfied with the service.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 11/16/2017
Review Created: 11/17/2017 10:58 AM
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Lisa N., Customer Relations Manager at Ron Tonkin Mazda responded on 11/17/2017

Thank you for your 5-star review, Stephen! We enjoy caring for your Mazda 6 and look forward to seeing you next time. Wishing you a fantastic weekend!

Lisa Nichols
Customer Relations Manager
Ron Tonkin Mazda
750 SE 122nd Avenue  Portland, OR  97233
Direct (503) 408-4511
MICK L. on 11/17/2017
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"Steve Ballwebber"
Pricey but excellent service.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 11/16/2017
Review Created: 11/17/2017 09:45 AM
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Lisa N., Customer Relations Manager at Ron Tonkin Mazda responded on 11/17/2017

Thank you for bringing your Miata to Ron Tonkin Mazda, Mick! We pride ourselves in excellent service. Please know that we do frequent price checks to make sure we are competitive with area Mazda dealers to make sure we are in line with our market. We appreciate your business, Mick and look forward to seeing you next time. Have a fantastic weekend!

Lisa Nichols
Customer Relations Manager
Ron Tonkin Mazda
750 SE 122nd Avenue  Portland, OR  97233
Direct (503) 408-4511
BRENDA N. on 11/16/2017
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"Friendly people. Very helpful"
Friendly people. Very helpful
Vehicle: Mazda Mazda3
Category: Service
Service Date: 11/09/2017
Review Created: 11/16/2017 07:00 PM
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Lisa N., Customer Relations Manager at Ron Tonkin Mazda responded on 11/16/2017

Thank you for bringing your Mazda 3 to Ron Tonkin Mazda, Brenda. It is our honor to take care of you and your vehicle.

Lisa Nichols
Customer Relations Manager
Ron Tonkin Mazda
750 SE 122nd Avenue  Portland, OR  97233
Direct (503) 408-4511
HEATHER S. on 11/16/2017
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"Always there to help"
I always know when I pull up to the Mazda service department, they are going to be ready for my arrival. Any question I ask they are able to answer or get me to the right person to get the answer. They are informative and will take care of what you need in a friendly manor.
Vehicle: Mazda CX-7
Category: Service
Service Date: 11/15/2017
Review Created: 11/16/2017 04:40 PM
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Lisa N., Customer Relations Manager at Ron Tonkin Mazda responded on 11/16/2017

Thank you for the kind words, Heather. We are always here for you! We look forward to serving you again at Ron Tonkin Mazda.

Lisa Nichols
Customer Relations Manager
Ron Tonkin Mazda
750 SE 122nd Avenue  Portland, OR  97233
Direct (503) 408-4511
RYAN L. on 11/16/2017
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"Thanks Barney"
Scott Barney was great, delivered the car to my wife, did an excellent delivery and even offered his personal cell and time to answer any future questions she may have. Thanks again and will see you next time.
Vehicle: Mazda CX-5
Category: Sales
Sales Date: 11/15/2017
Review Created: 11/16/2017 04:23 PM
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Lisa N., Customer Relations Manager at Ron Tonkin Mazda responded on 11/16/2017

So happy to hear you enjoyed working with Scott! We agree that he is is very thorough and personal. Thank you for purchasing from Ron Tonkin Mazda. Here's to many fun adventures in your CX-5!

Lisa Nichols
Customer Relations Manager
Ron Tonkin Mazda
750 SE 122nd Avenue  Portland, OR  97233
Direct (503) 408-4511
SARAH G. on 11/16/2017
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"No appointment"
Just got a recall notice and came by dealership to see if thru could do for me with no appointment. Justin was positive and replied with of course. Then they got it done sooner then the time he told me. Never disappointed with these guys.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 11/15/2017
Review Created: 11/16/2017 07:40 AM
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Lisa N., Customer Relations Manager at Ron Tonkin Mazda responded on 11/16/2017

Thank you for the 5-star review, Sarah! Happy to hear Justin took great care of you and your vehicle's recall. We appreciate your business. Have a great day!

Lisa Nichols
Customer Relations Manager
Ron Tonkin Mazda
750 SE 122nd Avenue  Portland, OR  97233
Direct (503) 408-4511
ELIZABETH R. on 11/16/2017
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"Recall on Mazda CX7 "
Great Service and super fast
Vehicle: Mazda CX-7
Category: Service
Service Date: 11/15/2017
Review Created: 11/16/2017 07:17 AM
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Lisa N., Customer Relations Manager at Ron Tonkin Mazda responded on 11/16/2017

Thank you for bringing your vehicle to Ron Tonkin Mazda, Elizabeth! I'm glad we were able to take care of the recall quickly and get you back on the road. Thank you for the positive review. Enjoy your day!

Lisa Nichols
Customer Relations Manager
Ron Tonkin Mazda
750 SE 122nd Avenue  Portland, OR  97233
Direct (503) 408-4511
DESIRAE J. on 11/16/2017
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"Great service"
I liked being shown all the features of my new car.
Vehicle: Mazda CX-5
Category: Service
Service Date: 11/15/2017
Review Created: 11/16/2017 04:52 AM
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Lisa N., Customer Relations Manager at Ron Tonkin Mazda responded on 11/16/2017

Happy to hear you had a great experience at Ron Tonkin Mazda, Desirae! I'm happy to schedule a time for someone to go over more of your vehicle's features - just let me know. We look forward to serving you in the future.

Lisa Nichols
Customer Relations Manager
Ron Tonkin Mazda
750 SE 122nd Avenue  Portland, OR  97233
Direct (503) 408-4511
CHUCK L. on 11/14/2017
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"Special Service"
Another excellent service appointment to correct two unique problems. Both fully resolved. Always outstanding service.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/09/2017
Review Created: 11/14/2017 10:33 PM
Evan M., Service Manager at Ron Tonkin Mazda responded on 11/14/2017

We appreciate your business, Chuck. Thank you for the 5 star review! 

Evan Muncy 
Service Manager
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