Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

245 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


Verified Customer
Ford Fusion
Verified Customer
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10/17/2019
Great service
They provided great service and were careful to correctly diagnose my car's problem before fixing it.

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Brian W.
South Carolina
Mercedes-Benz E-Class
Verified Customer
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10/16/2019 Category: Service
Spoke with Pam. She said that the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

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Richard W.
South Carolina
Hyundai Santa Fe Sport
Verified Customer
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10/14/2019 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Peter D.
Greenville, SC
Mercedes-Benz GL
Verified Customer
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10/07/2019 Category: Service
Peter said he is very happy with the staff.
This review was collected via phone interview by Customer Research Inc.

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HARRY U.
Greenville, SC
Acura MDX
Verified Customer
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09/26/2019
Dead Battery
I awoke early to a dead battery on my MDX. Ken at Roper Mountain promptly got me fixed up with a new battery, I did not miss a beat.

JS
Josh S.
South Carolina
Dodge Pickup
Verified Customer
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09/19/2019 Category: Service
Josh said he really appreciates that they're really fast and timely.
This review was collected via phone interview by Customer Research Inc.

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LANEATRIA T.
Spartanburg, SC
Audi A4
Verified Customer
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09/18/2019
Caring
Everyone there was great very polite, understanding of my needs and very dependable...

DW
Daniel W.
Greenville, SC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Daniel said he appreciates the follow-up, and Ken over there is good, although he closed sooner than when he came to pick up his vehicle, so he couldn't talk with him. They fixed one thing, but something is still leaking. They can't find it, but he knows it is. Other than that, it is perfect. Daniel said they are very fast, very efficient and informative. The last place held it for about 6 days and didn't fix it.
This review was collected via phone interview by Customer Research Inc.

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Tom G.
Greenville, SC
Jeep Wrangler
Verified Customer
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09/13/2019 Category: Service
Tom said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.

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CLAY H.
Simpsonville, SC
Mercedes-Benz E-Class
Verified Customer
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09/12/2019
Always friendly
I have used Roper Mountain Auto for years. I feel they are honest in letting me know if my car needs anything outside what is on the maintenance schedule. They work hard to have my car ready when requested.

MH
MAGDY H.
Simpsonville, SC
Mercedes-Benz GLK-Class
Verified Customer
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09/11/2019
Easy and reasonable
Have been using there service for all my cars for years and they have always done a good job

DB
Duane B.
South Carolina
Chevrolet Tahoe
Verified Customer
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06/14/2019 Category: Service
Duane said they gave him friendly customer service, a good work product and a timely response.
This review was collected via phone interview by Customer Research Inc.

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Jeff S.
South Carolina
BMW X5
Verified Customer
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06/10/2019 Category: Service
Jeff said the owner is very, very friendly, extremely accommodating, and the customer service very good at this business. He stated the pricing is much better than at another facility.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Nissan Maxima
Verified Customer
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05/26/2019
Food quality and reasonable price
Few time I was given my car service..if any problem is there in my car before they called me and confirm to replace a part and the price..once I agree then replace the part..next time same problem come they cover the warranty and good service..

Verified Customer
Honda Civic Sdn
Verified Customer
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05/21/2019
Excellent service!
Fast, friendly, and honest! Highly recommended!

TH
TIM H.
Mercedes-Benz E-Class
Verified Customer
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05/16/2019
Nagging Problem Finally Fixed!
After 4 visits to other service providers (including the local franchised dealer), Ken was able to quickly, effectively and inexpensively diagnose and correct a nagging adjustment problem with the driver's seat. The frustration and discomfort have been resolved! Thank you, Ken!

JD
JOY D.
Chevrolet TrailBlazer
Verified Customer
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05/15/2019
Excellent service!
Customer service is excellent, pricing is extremely fair and fast turnaround time.

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Bobbi G.
South Carolina
Mercedes-Benz C250
Verified Customer
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05/14/2019 Category: Service
Bobbi said she's always been very satisfied. They are easy to work with, they get her in quickly and they're very fair.
This review was collected via phone interview by Customer Research Inc.

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Zac T.
South Carolina
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Zac said the staff was very customer focused and provided him with the service he needed.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Simpsonville, SC
MINI Cooper Coupe
Verified Customer
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05/06/2019
MINI Cooper's first time at servicer other than dealership
I am transitioning my MINI Cooper from dealer service to an independent servicer. Roper Man did a great job. They recommended the items that would keep the car in best working order. I am very pleased with the service.

Displaying Review 1 - 20 of 245 in total