Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

343 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 3 days ago

Reviews


AA
Anthony A.
San Jose, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Anthony said the staff did great work.
This review was collected via phone interview by Customer Research Inc.

LC
Lee C.
San Jose, CA
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Lee said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MS
Martin S.
Aptos, CA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Martin. He said they were honest and fast.
This review was collected via phone interview by Customer Research Inc.

NV
Nick V.
Sunnyvale, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Nick said that this business is the only facility in the area that can deal with lifted trucks.
This review was collected via phone interview by Customer Research Inc.

AG
ALBERT G.
San Jose, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
You're great
It's always a pleasure to go at your business, you always treat us super excellent, and you always take care of my car so we'll thank you for everything

VI
Vauhtangi I.
San Jose, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Vauhtangi said the business did a good job and finished the work really quickly.
This review was collected via phone interview by Customer Research Inc.

MP
MIMI P.
Montague, CA
Pontiac Aztek
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018
Window cable assistance
I appreciate you squeezing me in to quickly fix my window before I drove north to Siskiyou county. The only issue I have is I found a loose washer. I understand the screws were different lengths and may have been re-inserted in the wrong hole as the armrest is not flush to the door anymore. Nonetheless, I appreciate your assistance!

KS
Kalvin S.
San Jose, CA
Subaru Legacy Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Kalvin said the service was friendly. The employees were great, did a good job and he had no complaints. This is a good business and the prices are decent.
This review was collected via phone interview by Customer Research Inc.

JW
Janet W.
Sunnyvale, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Janet said the staff made the whole service experience easy for her.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
San Jose, CA
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Mark said the business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

MO
Marina O.
San Jose, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Marina said the business got her in last minute and did a nice job. Her vehicle was in and out quickly.
This review was collected via phone interview by Customer Research Inc.

BH
Bret H.
San Jose, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Spoke with Ryan. He said he was taken care of without any issues.
This review was collected via phone interview by Customer Research Inc.

JS
JOANNE S.
San Jose, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
GREAT SERVICE :)
Very good customer service. They take really good care of you and your car. I always feel so good when I leave there and my car purrs like a kitten. :) I highly recommend Ross Tire and Automotive Repair.

RS
Ron S.
San Jose, CA
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Ron said they are nice, friendly, and listen to him. He said he had been going somewhere else that cheated him and he is so glad to find an honest facility.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
San Jose, CA
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
David said the guy was really helpful and quick. The wait was not long. The business did the job fast and good.
This review was collected via phone interview by Customer Research Inc.

GB
Galen B.
Milpitas, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Galen said this business was quick and his experience was easy. He called them, they were quick to respond back to him, and they met his time frame.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Roseville, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
John said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KW
Katie W.
San Jose, CA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Katie said she received a good service from the staff at the business.
This review was collected via phone interview by Customer Research Inc.

CA
Carl A.
San Jose, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Carl said he has been using this business since he was a kid, and everything has been ok. The only problem is the last time they charged too much money.
This review was collected via phone interview by Customer Research Inc.

CE
Craig E.
San Jose, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Craig said that Gary did a good job.
This review was collected via phone interview by Customer Research Inc.