Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

329 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 11 days ago

Reviews


DV
David V.
San Jose, CA
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
David said the guy was really helpful and quick. The wait was not long. The business did the job fast and good.
This review was collected via phone interview by Customer Research Inc.

GB
Galen B.
Milpitas, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Galen said this business was quick and his experience was easy. He called them, they were quick to respond back to him, and they met his time frame.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Roseville, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
John said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KW
Katie W.
San Jose, CA
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Katie said she received a good service from the staff at the business.
This review was collected via phone interview by Customer Research Inc.

CA
Carl A.
San Jose, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Carl said he has been using this business since he was a kid, and everything has been ok. The only problem is the last time they charged too much money.
This review was collected via phone interview by Customer Research Inc.

CE
Craig E.
San Jose, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Craig said that Gary did a good job.
This review was collected via phone interview by Customer Research Inc.

FM
Francisco M.
San Jose, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Francisco said they did a good job.
This review was collected via phone interview by Customer Research Inc.

PC
Pavanesh C.
San Jose, CA
Chrysler Pacifica
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Pavanesh said the business told him all his options. The staff was supportive. They not only worked on his vehicle they did it with a personal touch.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
San Jose, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Ryan said he has never had an issue with the service the staff provides to his vehicle.
This review was collected via phone interview by Customer Research Inc.

JC
Jeremy C.
San Jose, CA
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Jeremy said this business is pretty good.
This review was collected via phone interview by Customer Research Inc.

EH
Ed H.
San Jose, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Ed said the evaluation was quick.
This review was collected via phone interview by Customer Research Inc.

MA
Michael A.
San Jose, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Michael said he was very happy with the service he received.
This review was collected via phone interview by Customer Research Inc.

CC
Carl C.
San Jose, CA
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Carl said service was pretty good. They were not open on Saturday,
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
San Jose, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Dave said the business has efficient and quick service.
This review was collected via phone interview by Customer Research Inc.

CW
CHRISTINE W.
San Jose, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
New Tires
Great experience purchasing new tires - good service and price.

DG
David G.
San Jose, CA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
David said he returned to the facility for a tire repair because this is where he purchased the tire. The staff fixed the problem quickly and got him on his way.
This review was collected via phone interview by Customer Research Inc.

LB
Lew B.
San Jose, CA
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Lew said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

HM
Hung M.
San Jose, CA
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Hung said this business delivered everything he needed.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
San Jose, CA
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Problem solvers
I have been doing business with Ross for many years now.
More then once they have solved a problem for our company.
This world is often made up of problem solvers and problem creators.
It's nice to have someone looking out for your back.

PS
Pierre S.
San Jose, CA
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Pierre said he has always gone to this business. They are always extremely helpful.
This review was collected via phone interview by Customer Research Inc.