Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

371 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 3 days ago

Reviews


DG
DAVID G.
San Jose, CA
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2019
Quick and Friendly Service, but be sure to ask prices for small services.
They were really nice and the service was quick. I asked them to check a light on my dash. I should have asked if it was extra bc I was surprised to see a $60 charge for light dianostic. I didnt know that reading the code was extra I just assumed it was included in an oil change. I asked for the service so Im not upset but next time I will ask prices.

MO
Mas O.
San Jose, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Spoke with Caroline . She said the customer service was good and the staff who helped her were knowledgeable. She said her purchase was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KR
KAILY R.
San Jose, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Fast, Friendly and Great Work
I had a great experience at Ross Tire. Gary and his crew are friendly, easy to work with and did a great job. Came in to get a tire replaced and my alignment done. My car was finished quicker than expected and it was a lot cheaper than I was expecting. I appreciated the quick, great, inexpensive work. I definitely recommend this place.

MR
Mike R.
San Jose, CA
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Mike said the business was really good and fast. He was in and out with no problems.
This review was collected via phone interview by Customer Research Inc.
GARY M., Owner from Ross Tire And Automotive Repair responded on 04/12/2019

thanks mike !! for the great review !!

Gary Mitchell | Owner
ROSS TIRE AND AUTOMOTIVE SERVICE
Phone: 408-295-4540
Email: ROSSTIRE@ATT.NET

SK
Steve K.
Sacramento, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Steve said he has been using this business for 40 years. He would like to thank them for doing a good job.
This review was collected via phone interview by Customer Research Inc.

AR
ADRIENNE R.
San Jose, CA
Chevrolet Volt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
You guys are lifesavers
It takes a while to find the right home for your car. I'm glad we found you guys.
GARY M., Owner from Ross Tire And Automotive Repair responded on 04/12/2019

Thank you for the great review and support!

Gary Mitchell | Owner
ROSS TIRE AND AUTOMOTIVE SERVICE
Phone: 408-295-4540
Email: ROSSTIRE@ATT.NET

JZ
Jose Z.
San Jose, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Jose said the service was great and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

FK
Franz K.
Mountain View, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Franz said the person is very responsive and the communication is excellent and all is perfect. He's always there when he calls, he checked the work to make sure it was done correctly and he will go back.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
San Jose, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Chris said the staff have great follow through, and he feels like he can count on them.
This review was collected via phone interview by Customer Research Inc.

ST
SHERRI T.
Los Gatos, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Great Service
Gary always takes good care of our cars, answering all questions with patience and humor. We will always use Gary to care for our cars.

SR
Suresh R.
San Jose, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Suresh said the business did a great job. He didn't have to worry about anything.
This review was collected via phone interview by Customer Research Inc.

LA
Leo A.
Santa Clara, CA
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Leo said the service was good. The employees completed the service on time. They were proper. They completed the service promptly.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
San Jose, CA
Chevrolet RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Joe said they did a great job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

FL
Fay L.
San Jose, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Fay said the quality of work done at this business was good and reliable.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
San Jose, CA
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
James said he was satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

FR
FR RICK R.
Los Gatos, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Excellent Service
Where once there were many car repair garages in the various neighborhoods of San Jose, Ross Tires remains a standard of excellence. It's easy to understand why Ross Tire's continues to provide reliable service and professional care.

AM
Alberto M.
San Jose, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Alberto said they were easy to work with.
This review was collected via phone interview by Customer Research Inc.

MP
Mykyta P.
San Jose, CA
Chevrolet Volt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Mykyta said the business was fast and fixed his vehicle in a nice professional manner,
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
San Jose, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Chris said the staff gave superior service and good attention to details.
This review was collected via phone interview by Customer Research Inc.

JY
Jesus Y.
San Jose, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jesus said the service was good.
This review was collected via phone interview by Customer Research Inc.