Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

386 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Campbell, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
Great service by knowledgeable guys!
I got nails in my tire and looked for the closest tire shop with good reviews. Ended up at Ross and was in and out in half an hour with my repaired tire. The guys were all charismatic and knowledgeable and overall it was a great experience. Would highly recommend!

RD
Rosemarie D.
San Jose, CA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Rosemarie said the employees paid attention to her right away. They looked over the vehicle and took care of the issue.
This review was collected via phone interview by Customer Research Inc.

VI
Vauhtangi I.
San Jose, CA
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Vauhtangi said he loved the service provided by this business. He also said Gary did a great job.
This review was collected via phone interview by Customer Research Inc.

PS
Parminder S.
San Jose, CA
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Parminder said Gary is very friendly, helpful and gave her all the information she needed.
This review was collected via phone interview by Customer Research Inc.

GR
GARY R.
San Jose, CA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019
Service
They are Convenient, friendly and knowledgeable.

CB
CHARLES B.
San Jose, CA
Honda Insight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019
Quick, Professional Service
I came in with a flat tire. They were very quick and all of the staff were helpful and professional. Had me on my way in about 20 minutes. Will definitely come back here when I need more work done.

HM
Harold M.
Sunnyvale, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Harold said the service was great.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
San Jose, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Bill said he has used this business for years. They were trustworthy and reliable. They treated him with dignity and like a good friend. They get him in and out for a fair price. Terry was wonderful.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
San Jose, CA
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Mike said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AM
Annie M.
San Jose, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Annie said this business was very honest and fair with their prices. It is hard to find a trustworthy mechanic and it was nice to work with them.
This review was collected via phone interview by Customer Research Inc.

MG
Maryjo G.
Sunnyvale, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Mary Jo said the staff were very diligent. She mentioned that the staff went above and beyond what she was paying for.
This review was collected via phone interview by Customer Research Inc.

DL
Diego L.
San Jose, CA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Diego said the business had no waiting time. It was quick to repair his tire.
This review was collected via phone interview by Customer Research Inc.

DN
DEBORAH N.
Los Gatos, CA
Subaru WRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
The best around!
Ross Tires has come through for me many times. Most recently I had a nail in my tire and was forced to commute for a day using my spare. The tire I needed was hard to find and commuting at 50 MPH on the spare was really cramping my style. It might have taken 5 days were it not for Gary and his team. They had me in and out within a half hour and I was on my way. Thanks guys! You always deliver!!

DJ
DREW J.
San Jose, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019
Great service
Fast and friendly service. Highly recommend these guys.

VI
Vauhtangi I.
San Jose, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Vauhtangi said the business had really quick service and the owner was very nice.
This review was collected via phone interview by Customer Research Inc.

DG
DAVID G.
San Jose, CA
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2019
Quick and Friendly Service, but be sure to ask prices for small services.
They were really nice and the service was quick. I asked them to check a light on my dash. I should have asked if it was extra bc I was surprised to see a $60 charge for light dianostic. I didnt know that reading the code was extra I just assumed it was included in an oil change. I asked for the service so Im not upset but next time I will ask prices.

MO
Mas O.
San Jose, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Spoke with Caroline . She said the customer service was good and the staff who helped her were knowledgeable. She said her purchase was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KR
KAILY R.
San Jose, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Fast, Friendly and Great Work
I had a great experience at Ross Tire. Gary and his crew are friendly, easy to work with and did a great job. Came in to get a tire replaced and my alignment done. My car was finished quicker than expected and it was a lot cheaper than I was expecting. I appreciated the quick, great, inexpensive work. I definitely recommend this place.

MR
Mike R.
San Jose, CA
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Mike said the business was really good and fast. He was in and out with no problems.
This review was collected via phone interview by Customer Research Inc.
GARY M., Owner from Ross Tire And Automotive Repair responded on 04/12/2019

thanks mike !! for the great review !!

Gary Mitchell | Owner
ROSS TIRE AND AUTOMOTIVE SERVICE
Phone: 408-295-4540
Email: ROSSTIRE@ATT.NET

SK
Steve K.
Sacramento, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Steve said he has been using this business for 40 years. He would like to thank them for doing a good job.
This review was collected via phone interview by Customer Research Inc.