Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1442 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.3636355/5Overall Rating 4.3636355/5Overall Rating 4.3636355/5Overall Rating 4.3636355/5rating 4.3636355
Original
Overall Rating 2.22727/5Overall Rating 2.22727/5rating 2.22727rating 2.22727rating 2.22727
94% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


MB
Michael B.
Fitchburg, MA
2007 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Excellent service
Everything went according to plan and the work was done swiftly and well!
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you
We appreciate the great feedback and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

KB
Kaitlin B.
Lunenburg, MA
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
15k mile service
Everything went great. Customer service is always wonderful here.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Anonymous avatar
Verified Customer
Westminster, MA
2010 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Love this dealership
Always a fast and easy time!
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

JJ
James J.
Fitchburg, MA
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
They were very professional!
The staff was very professional.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

NS
Naomi S.
South Barre, MA
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great place
Brought my Hyundai Elantra into get service was having a problem with it stalling out...they fixed the issue and it runs like new and the service was amazing and the staff were very friendly and very up front no surprises...a huge thank you to everyone at RT 2 Hyundai!!!!
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you for the great review
We are glad your issue is resolved and we look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

GB
Gary B.
Leominster, MA
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great staff
Great staff
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you
We appreciate your continued support and look forward to seeing again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Anonymous avatar
Verified Customer
Fitchburg, MA
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Service could be more efficient
Overall customer service is great however oil changes need some work regarding in and out efficiency, I waited for over an hour and didn't get an update. I even declined the was and vac service
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you for the feedback.
I do do apologize for the wait time and the advisor did not update you on the status of your vehicle.
I will be addressing those issues.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Anonymous avatar
Verified Customer
Lunenburg, MA
2017 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Ease of doing business.
They are always accommodating.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Anonymous avatar
Verified Customer
Leominster, MA
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
convenient, service was quick and able to get an appointment right away.
Convenient, clean, employees always try to help.
Would have liked to have my car vacuumed out when I got my oil changed.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you for the great feedback
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Anonymous avatar
Verified Customer
Westminster, MA
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Service
Quick and held to my timeline
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you for the great feedback.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

DW
Donna W.
Fitchburg, MA
2017 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Tire Replacement
The tire replacement went well. The desk service person was very friendly. I was there for 3 hours, not just for tire replacement but because there had been a recall for a part that needed to be replaced.

I didn't mind that the part needed to be replaced; but, what did bother me a bit was that my address was not up to date, especially since I had just bought the car in October. My address of record was over 3 years old.

So, my review has nothing to do with the service I was there for, but more with their record keeping.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you
We appreciate the feedback.
We look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Anonymous avatar
Verified Customer
Fitchburg, MA
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Service
I appreciated the friendly customer service and quick service with my car.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you
We appreciate the great feedback and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Anonymous avatar
Verified Customer
Leominster, MA
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Excellent job
Best customer service.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

JD
John D.
Leominster, MA
2016 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
service
Staff and service was great !
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

RH
Richard H.
West Boylston, MA
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Excellent Rep. meeting me and writing up my service needs. Efficient service and fair prices.
I have never had a complaint about how my car is cared for by Rte 2 Hyundai. Good people, good service. My 4th Hyundai.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you for the great feedback
We appreciate your continued business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

AL
Arthur L.
Clinton, MA
2015 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Service Improving for Me
I appretiate the efforts of the entire service staff. Your jobs aren’t easy! High customer, owner, and manufacturing expectations. Thank you.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you for the great feedback
As always a pleasure seeing you and we look forward to seeing you again. 

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

MS
Mike S.
Sterling, MA
2007 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
07 Sonata service 05/18
Very quick diagnosis and repair of a/c system failure ( broken wire)
Reasonable price.
Great communication from service rep.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

SD
Steven D.
Leominster, MA
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Great Service!!
Terrific people, prompt and efficient service, well explained.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you for the great review
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

AC
Alan C.
Carlisle, MA
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
First service on Hyundai Santa Fe
Very efficient, in and out in an hour...with a free-washed car. Thanks.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you for the great review
we appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Anonymous avatar
Verified Customer
Shrewsbury, MA
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Friendly customer service
Wendy was very pleasant and helpful to work with. I’ve seen many people come and go. Right now, they have a good group of people.
27698758819be9dcf6cc1e890252c9c5?s=28
JOHN S., Service and Parts Director from Route 2 Hyundai

Thank you
We appreciate the great feedback and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com