ReScore Reviews™ (18)

ReScore
Overall Rating 4.38889/5Overall Rating 4.38889/5Overall Rating 4.38889/5Overall Rating 4.38889/5rating 4.38889
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
93% Would Recommend
100% Business Response
Latest Review 2 days ago
Rhonda G. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always polite and informative!"
I appreciate how polite the Service Department people are every time I need repairs or maintenance. While this last visit was for my first (free) oil change for my new Elantra, I also wanted some clarification about how the air controls on the car worked. (I had my previous Hyundai for 10 years so the technology was new to me.) The Service person that I dealt with answered all my questions in a clear manner, and did so in my car, so I had a visual context as well. I was happy for the clarifications!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/13/2017 08:11 AM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/14/2017

Thank you
I am happy to hear we were able to get all your questions answered for you.
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Donna D. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"donna"
good to see Joe DeCarolis back as a service consultant and Josh
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/13/2017 05:18 AM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/14/2017

Thank you
We are all excited to have Joe back with the team, as he is a great asset.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Donna M. on 12/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I had the best service person...Joe"
Had an appointment to go to and was just waiting for the wash and vacuum. They switched the order of the vehicles and I was not able to get the wash and vac because I could not wait any longer.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 03:18 PM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/13/2017

Thank you
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Diane L. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and staff"
Great staff and service always good and prompt!!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/12/2017 11:15 AM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/13/2017

Thank you.
We appreciate your business and look forward to seeing you agaon.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Virginia B. on 12/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"You are quick but thorough and helpful with any questions."
I like coming here because it's easy to get to, great service and pretty comfortable to wait for a couple hours. No hard sell, just great service. Thanks!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/11/2017 12:29 PM
John S., Parts and Service Director at Route 2 Hyundai responded on 12/12/2017

Thank you we appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
john@rte2hyundai.com
Verified Customer on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer"
Efficient and friendly!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/11/2017 11:20 AM
John S., Parts and Service Director at Route 2 Hyundai responded on 12/12/2017

Thank you
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
john@rte2hyundai.com
Linda D. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent MA state inspectiom"
Excellent service by a first class tean
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/10/2017 07:29 PM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/11/2017

Thank you
We appreciate your business and look forward to seeing again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Ronald M. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Manager John "
The service advisor was very good to work with. He was friendly, knowledgeable and updated me on the service process during my visit.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/09/2017 09:54 PM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/11/2017

Thank you
We appreciate the great feedback and your business and look forward to working with again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
David Q. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Good Review!"
John and Ian are two guys who are both professional and easy to talk with. They arranged a loaner vehicle for me in anticipation of my repair taking longer than expected....they were correct. They both also give extra effort into explaining the how's and whys of the technicians' work. Very pleased with Route 2 Hyundai so far!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 12/08/2017 03:56 PM
John S., Parts and Service Director at Route 2 Hyundai responded on 12/09/2017

Thank you
We appreciate the great feedback.
We look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
john@rte2hyundai.com
Brian C. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Unscheduled Service"
Had to service my Hyundai for tire pressure problem. They took me in without appointment and resolved puncture problem for me very inexpensively. At all time all members of staff were very polite.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/07/2017 10:26 AM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/08/2017

Thank you

We appreciate the feedback and I am happy to hear we got you back on the road with no issues.
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Roland B. on 12/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good "
Good
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/06/2017 01:03 PM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/07/2017

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Verified Customer on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service was good "
The service was very good and timely no problem there. I sat in the waiting room while my car was serviced, I felt that I was more in a fun house than professional place of business. Lot of fooling around and throwing things.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 04:21 PM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/06/2017

Thank you
We appreciate your business and look forward to seeing you again.
We try and have a little fun

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Verified Customer on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"5 time buyer"
Always made wecome
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 02:00 PM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/06/2017

Thank you
We appreciate your continued business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Route 2 Hyundai Staff"
There is a friendly staff that makes the process easier.
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/05/2017 11:46 AM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/06/2017

Thank you
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Philena R. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service "
My service was the best it had been. Both vehicles were serviced at the same time. Less Than an hours wait and they both came out nice and clean.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/02/2017
Service Type: Maintenance
Review Created: 12/05/2017 11:00 AM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/06/2017

Thank you

We appreciate your business and always look forward to seeing you  

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Richard P. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service done in timely fashion."
Making an appointment and having the service done in a timely fashion makes all the difference in the world.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/05/2017 06:23 AM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/06/2017

Thank you
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Steven B. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"hyundai service leominster ms"
I am always amazed and thankful for the service, customer care when i have my car serviced. We have been going to this dealership approximately 16 years. Great staff.Great Service and tje attention to detail are why i would recommend them to friends..family and strangers
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/05/2017 05:40 AM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 12/06/2017

Thank you for your continued business and support
We always look forward to seeing you

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Richard H. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD SERVICE, GOOD PEOPLE, AND VERY EFFICIENT."
This is my 4th Hyundai Sonata Ltd. I've been pleased with the car and have never had a complaint about your service. Your service reps. are knowledgeable, polite and very helpful.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/28/2017
Service Type: Repair
Review Created: 12/02/2017 06:57 AM
John S., Parts and Service Director at Route 2 Hyundai responded on 12/04/2017

Thank you
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
service@rte2hyundai.com
Kimberly B. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Definitely Satisfied "
I never have to worry about the quality of parts or the work that is done.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/25/2017
Service Type: Maintenance
Review Created: 12/02/2017 04:10 AM
John S., Parts and Service Director at Route 2 Hyundai responded on 12/04/2017

Thank you
We are here to make sure you have no worries.
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
service@rte2hyundai.com
Verified Customer on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service visit"
service visit
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 12/02/2017 03:59 AM
John S., Parts and Service Director at Route 2 Hyundai responded on 12/04/2017

Thank you
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
service@rte2hyundai.com
Displaying Review 1 - 20 of 1165 in total