ReScore Reviews™ (16)

ReScore
Overall Rating 4.3749987/5Overall Rating 4.3749987/5Overall Rating 4.3749987/5Overall Rating 4.3749987/5rating 4.3749987
Original
Overall Rating 2.1875/5Overall Rating 2.1875/5rating 2.1875rating 2.1875rating 2.1875
93% Would Recommend
100% Business Response
Latest Review 20 minutes ago
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific service department"
Always friendly, professional and timely service!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/21/2017 04:21 PM
John W. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, timely , and professional!"
Comfortable.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/21/2017 02:44 PM
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable "
Just wish they had checked my milage and thought to change my oil
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/21/2017 01:44 PM
Gus W. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service! Friendly people!"
Service was only what my car needed; no more no less.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:51 AM
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John S., Service and Parts Director at Route 2 Hyundai responded on 10/21/2017

Thank you. We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Gerard R. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People and service"
Love this place. The only thing I forgot to write down for a 5,000.00 mile oil change instead of 3,000.00 I wish they would ask. I circleD oil change just totally forgot. But, I love this place. The service is great.. people are so friendly. It's welcoming. Excellant place. Love it.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/19/2017 03:45 AM
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John S., Service and Parts Director at Route 2 Hyundai responded on 10/21/2017

Thank you for the taking time out of your busy day to complete our survey and the kind words.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Sheila T. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"John service manager "
Great service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 04:44 PM
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John S., Service and Parts Director at Route 2 Hyundai responded on 10/19/2017

Thank you.
We appreciate your business and you taking time out of your busy day to complete the survey.
We look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Christine D. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people"
Josh was very nice and helpful
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 10:37 AM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 10/21/2017

Thank you. We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Christian R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
great service! Best Coffee! :)
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 05:32 PM
Kara R. at Route 2 Hyundai responded on 10/20/2017

Thank you for the BEST 5- star review. We love to see a happy customer, it makes our day. The coffee machine is GREAT TOO. 

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
Michael M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1"
1
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 02:02 PM
Kara R. at Route 2 Hyundai responded on 10/20/2017

Thank you, we really appreciate the awesome review, 

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
Mary M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service !"
With customer service and in inviting environment
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 12:31 PM
Kara R. at Route 2 Hyundai responded on 10/20/2017

Thank you for taking the time to write us a great 5- star review. We really appreciate all the great comments about our staff. 

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice dealership"
I love this dealership, best yet!
Vehicle: 2017 Hyundai Elantra Gt
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:06 AM
Kara R. at Route 2 Hyundai responded on 10/18/2017

Thank you for taking the time to add such a nice comment about our dealership. We appreciate the 5 star review and we look forward to working with you again. 

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
JEFFREY L. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Done very fast
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 11:13 AM
Kara R. at Route 2 Hyundai responded on 10/18/2017

Thank you for taking the time to write us this AWESOME 5 star review, we really appreciate it. 

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
Diane K. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch"
Very professional kept me informed about everything they were doing.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/15/2017 01:40 PM
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John S., Service and Parts Director at Route 2 Hyundai responded on 10/16/2017

Thank you for taking the time to perform the survey.
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
WILLIAM W. on 10/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service"
it is not as good as competitor
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 11:58 AM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 10/16/2017

Thank you for your business and for taking the time to fill out our survey. I would like to discuss what our competitors are doing better, please give me a call at your convenience and let me know.
We appreciate your feedback.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a great experience "
Friendly staff. My family has been in business with them for years.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:47 PM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 10/16/2017

Thank you for your business and your feedback
We look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Doreen H. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service visit"
Great service and wonderful people!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/14/2017 04:50 PM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 10/16/2017

Thank you for taking time out of your busy day to complete our survey.
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Edward B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good recall visit"
They did the required work and I got an oil change in, probably required with the nature of the recall. I also got my inspection sticker, tires checked and a car wash
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 12:56 PM
Kara R. at Route 2 Hyundai responded on 10/13/2017

Thank you for the great review. I know it says you may not be back for service again but we appreciate the 5 stars. Hey, you never know if you'll be back for another recall. :)

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality cars and great service "
Route 2 Hyundai is a great dealership. First Hyundai makes a great and reliable automobile
But Rte 2 Hyundai makes the buying experience easy with little pressure. You. An walk in and walk out with the car you want in two hours. The the great experience continues with their service. A comprehensive blend of emails, mail and telephone contact to help you stay on top of service. Then the experience of bringing your car for service is also so easy. Wendy at the service desk is a dream customer service representative who made the experience so comfortable and easy.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 10:13 AM
Kara R. at Route 2 Hyundai responded on 10/13/2017

WOW, we really appreciate all of the great details that you added to your review. Reading a review like yours reminds us why we love our job.  I will make sure WENDY reads it. Again, thank you very much.

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
Jonathan A. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super service "
5
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/12/2017 06:36 PM
Kara R. at Route 2 Hyundai responded on 10/13/2017

Thank you for taking the time to write us the great 5- star review. We really appreciate it .

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
PHILIP J. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What service should be"
Here is my problem. The service was done on time. The staff was friendly and efficient.The facilities were neat and clean. I other words the staff did their job. so yes I gave them 5 stars for doing their job well.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 12:36 PM
Kara R. at Route 2 Hyundai responded on 10/12/2017

We really appreciate you taking the time to write us a great 5 star review and thank you for adding wonderful details regarding your service. We look forward to working with you again. 

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
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