Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1683 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 4.4827586/5Overall Rating 4.4827586/5Overall Rating 4.4827586/5Overall Rating 4.4827586/5rating 4.4827586
Original
Overall Rating 2.2069/5Overall Rating 2.2069/5rating 2.2069rating 2.2069rating 2.2069
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
Marlborough, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Service
Very efficient and informative about what is being done

KG
Kimberly G.
Hudson, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Great customer service
Very friendly and quick at getting me out early. I was in a rush:)

MB
Meagan B.
Fitchburg, MA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
service
everything was good.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/17/2018

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

JC
Jose C.
Lunenburg, MA
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
4 stars
Nice place and good environments. They have a few couches on the waiting area and snacks and beverages.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/14/2018

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

CW
Curtis W.
Holden, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great service employees!
The place to go. Keep up the great service on great products.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/14/2018

Thank you for the great review.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

MW
Maryellen W.
Clinton, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Employees
Always great service at RT 2
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/14/2018

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Verified Customer
Leominster, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Good customer service
good
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/13/2018

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

LR
Linda R.
Leominster, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
The staff is always so cooperative.
I have been going to Hyundai for 11 years. Bought a 2007 Sonata, then I bought a 2017 Elantra. Service has always been top-notch. If there has been a problem it was always taken care of. Love, love. love Joe DeCarolis. He is incredible, in making sure everything is taken care of in a timely fashion.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/12/2018

Thank you for the fantastic review.
We appreciate your continued business an look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

BC
Bruce C.
Winchendon, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
service visit
service and scheduling were great,as always!
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/12/2018

Thank you for the great review.
We appreciate the continued business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Verified Customer
Lunenburg, MA
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Ease of doing business.
They always are there to help in any manner.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/10/2018

Thank you for the great review.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

SS
Solomon S.
Fitchburg, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Customer Service was very good.
Enjoy your staff and company.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/10/2018

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Verified Customer
Leominster, MA
2009 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
service
Called with all problems found and estimates for repair. Prompt and efficient.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/09/2018

Thank you
We appreciate the great feedback and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

SD
Steven D.
Leominster, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great Job
As always, the service department has done a great jo for me. Prompt, thorough, and the work was completed in a reasonable time. Keep up the great work,!!
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/09/2018

Thank you for the fantastic review.
We appreciate your continued business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

KW
Kevin W.
Leominster, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Excellent Service Department
Best customer service staff I have ever had for any auto I have owned or leased. Very professional and curtious no matter when I am there. We have purchased (4) vehicles within my family so far and hopefully a couple more

Kevin Walsh
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/09/2018

Thank you for the great review.
We appreciate the continued business and look forward to many more.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

DM
Deborah M.
Worcester, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
90,00 check up
What an awesome place with professional employees and excellent service. Joe D was so welcoming and explains all repairs in lay terms which makes it understandable. I look forwaed to my next apt and still love my car named " angel baby". Thanks.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/07/2018

Thank you for the great review.
We appreciate your continued bushiness and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Verified Customer
Baldwinville, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Good service
Made appointment online, but it did not confirm, and info never got to service dept.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/06/2018

Thank you for the feedback.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

BB
Brian B.
Gardner, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Clean, friendly, fast
Clean, friendly, and fast service
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/05/2018

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

ST
Steven T.
Fitchburg, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Oil change
Nice place to take your car for your vehicles service. Very courteous employee's
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/05/2018

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Verified Customer
Gardner, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
repair and inspection
All done in a timely manner. Free car wash is a nice bonus.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/05/2018

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Verified Customer
Leominster, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Awesome people
They did a good job. They called me to discuss my previous unsatisfaction, and corrected it. Much appreciated

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/02/2018 Category: Service
Oil change took too long
Awesome people, oil change took a lot longer than necessary
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 11/05/2018

Thank you for taking the time to speak to us regarding you past service.
We look forward to making your next visit up to your expectations.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com