Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

520 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


CB
Conrad B.
Orem, UT
Honda Civic
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06/20/2018 Category: Service
Conrad said the business was not the best he has ever seen, but they still did a really good job.
This review was collected via phone interview by Customer Research Inc.

RM
Ron M.
American Fork, UT
Volvo S80
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06/17/2018
Volvo
It always brings a feeling of peace and comfort when I take my car to Roy’s Auto service because I always get fair and honest service!!!
I can count on my car being taken care of.
Thanks

DT
Dib T.
Haymarket, VA
Buick Lucerne
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06/15/2018 Category: Service
Dib said the staff at this business was very nice and friendly. There was no long wait.
This review was collected via phone interview by Customer Research Inc.
Roy M. from Roy's Auto Service responded on 06/15/2018

Thank you so much! We appreciate you and please let us know if there is anything else we can do for you! Good luck on your travels and safe travels!


TL
Tanner L.
Utah
GMC Sierra 1500
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06/14/2018 Category: Service
Tanner said the service was really good.
This review was collected via phone interview by Customer Research Inc.
Roy M. from Roy's Auto Service responded on 06/15/2018

Thank you so much Tanner! We appreciate you and please let us know if there is anything else we can do for you!


JH
Jamie H.
Orem, UT
Saturn VUE
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06/14/2018 Category: Service
Jamie said the business was very clear and up front about everything they were doing. They were quick to finish the service, and they charged a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Roy M. from Roy's Auto Service responded on 06/15/2018

Thank you so much! We appreciate you and please let us know if there is anything else we can do for you! 


ML
Moses L.
Orem, UT
GMC Savana Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Moses said the service was good.
This review was collected via phone interview by Customer Research Inc.

TW
Terrie W.
American Fork, UT
Toyota Sienna
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05/23/2018
I love my HONEST mechanic, Roy!!!
I have been taking my car here for 4.5 years now. I totally trust Roy and love that he takes time to explain things to me, since I do not know a lot about cars or their maintenance! I would recommend his services to family and friends, and know that they will be totally satisfied and taken care of. You should take YOUR car to Roy's Auto!!!! He's the Best!

KC
Kade C.
Utah
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Kade said the business seemed to be a little disorganized on pricing. The staff did a great work and the timing was good.
This review was collected via phone interview by Customer Research Inc.

JF
Jason F.
Utah
Dodge Caliber
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Jason said the staff was helpful. They were good at diagnosing the problem and providing solutions.
This review was collected via phone interview by Customer Research Inc.

DR
Davie R.
Utah
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Davie said that the receptionist was very helpful with the scheduling of service and flexible. The prices were good.
This review was collected via phone interview by Customer Research Inc.

LC
Loren C.
Utah
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Loren said the staff made the service easy for him.
This review was collected via phone interview by Customer Research Inc.

TP
Todd P.
Orem, UT
Subaru Crosstrek
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04/30/2018 Category: Service
Todd said he didn't give the business a lot of time and the business cranked it out right away, the staff was professional and showed him what needed be done. He liked what they said because it seemed plausible and smart.
This review was collected via phone interview by Customer Research Inc.

AA
Adam A.
Utah
Volvo S40
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04/27/2018 Category: Service
Adam said the staff was nice and friendly. Everything went smoothly and he had a good experience. He appreciated their service.
This review was collected via phone interview by Customer Research Inc.

KR
Kevin R.
Orem, UT
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Kevin said the staff was friendly. The business was able to get his vehicle in and fixed in the same day.
This review was collected via phone interview by Customer Research Inc.

RB
Rick B.
Springville, UT
Volvo XC90
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04/26/2018 Category: Service
Rick said the staff always do a good job.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Orem, UT
Volvo XC90
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Knowledgeable Volvo shop!
Great shop! They always diagnose correctly and fix it right and in a timely manner.

MB
Michael B.
Honda Pilot
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04/21/2018
Quick response, same day repair.
We called at 9 AM had it to him by 10 AM they had it diagnosed and fix by the close of business. Priced right and great service. 1st time there, they were recommended I will be going there for sure.
Roy M. from Roy's Auto Service responded on 04/23/2018

Thanks so much for this kind review, Michael! We're so glad we could help you out! We hope to see you again! 


LS
Leslie S.
Orem, UT
Volvo 740
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04/07/2018
Roy's is always the lighthouse in the storm
Owning cars that are almost thirty years old can be unpredictable. I recently had a crankshaft pulley break apart, I had it towed to Roy's and they had my 740 wagon back on the road and running perfectly the next day. Fair prices and trusted service again and again. Thanks, Guys!
Roy M. from Roy's Auto Service responded on 04/09/2018

Thank you so much, Leslie! We love helping you out! 


LS
Leslie S.
Orem, UT
Volvo 740
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04/07/2018
Awesome engine rebuild!
Roy rebuilt the engine in my 1992 740 wagon and now it purrs like a kitten and runs like a dream. Thanks Guys!

NP
Nathan P.
Utah
Volvo S40
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04/06/2018 Category: Service
Nathan said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.