Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

483 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


BL
Barbara L.
Chepachet, RI
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
The Best
Rt. 5 is the best in customer service as well all needs for my car. I would not go anywhere else and would recommend them to any and everyone!!
Thanks Rt5! You are #1 in my book!

KM
Karen M.
Johnston, RI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Excellent prompt service and with a smile!
Everyone is friendly. Service is great! I've been going here for over 20 years I have never been disappointed. I take all 3 of my vehicle the only place I trust! I have recommended it to several people!

BC
Brian C.
Johnston, RI
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Brian said it was an emergency repair. They got the vehicle turned around, and out. Staff left the alternator unplugged, so he had to do that himself.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
North Providence, RI
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Spoke with Lucy. She said the place's employees always do a good job and at the best price possible. They are great, and they are very honest.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Johnston, RI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
nice visit
quick, friendly, comfortable

SO
Steven O.
Johnston, RI
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Steven said the business has always treated him well.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Chepachet, RI
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Honesty, integrity, great work, great people.
We have been going to Rt. 5 Auto for over 15 years. The work they have done on our vehicles is far superior to any work we ever had done anywhere else before coming to Rt. 5 Auto. The customer service is wonderful. Everyone, and we mean everyone, is always friendly and very respectful of each other and of every customer. The honesty and integrity of every mechanic is higher than our highest expectations. We are always told the truth about what's wrong with a vehicle, what needs to be done, and the cost of the repair. There are never any surprises. The work is completed correctly and is completely guaranteed. We are always treated with kindness and courtesy. We feel valued as their customers. We would never take our vehicles to anyone else. Thank you for your service

RK
Richard K.
Foster, RI
FIAT 500L
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
excellent
fast, efficient, friendly service. fully recommended.

EC
Elizabeth C.
Smithfield, RI
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Elizabeth said this is the best facility to go to. They always do things right away and do a good job.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
Greenville, RI
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Spoke with Amy. She said she has never had a problem with them. They are timely and she trusts them.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
North Providence, RI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Excellent Service
Great service, Great Price

LW
Lisa W.
North Scituate, RI
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Friendly , fast service. Love this place!
Holly, in the office, is so helpful and friendly. She works hard to make service appointments work for everyone. My car is always clean when I get it back and paperwork is clear and concise.

DB
David B.
Greenville, RI
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
David said he has always been pleased with this business. The technicians always do a good job, Holly is always very friendly.
This review was collected via phone interview by Customer Research Inc.

AB
Andrew B.
Johnston, RI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Andrew said this business's employees were good, polite, and fast in diagnosing the problem.
This review was collected via phone interview by Customer Research Inc.

BS
Barbara S.
Smithfield, RI
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Barbara said she was more than satisfied with her service.
This review was collected via phone interview by Customer Research Inc.

PO
Patrick O.
Harmony, RI
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Great Service
Great service, quick repair of brake problem. fair cost. In today's world this can't be beat..

DH
Darleene H.
Greenville, RI
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Honestly,
Very friendly. Work completed when promised. .. clean waiting area

HS
Howard S.
Johnston, RI
Chrysler Town & Country LWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
AS ALWAYS EXCELLANT
AS ALWAYS EXCELLENT SERVICE

NG
Norman G.
Greenville, RI
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Norman said this is a good facility and he has gone to them for 2 years. They have always treated him very good and he is satisfied 100 percent. He paid $600 but the engine light has come back on and he's going to call the facility for this issue.
This review was collected via phone interview by Customer Research Inc.

SR
Shannon R.
Smithfield, RI
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Shannon said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 483 in total