Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

530 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


DJ
Devon J.
Providence, RI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Devon said he has been going for years and they have always treated him well and taken care of him.
This review was collected via phone interview by Customer Research Inc.

KC
Ken C.
Greenville, RI
Subaru Forester
Verified Customer
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04/18/2019
Great Customer Service
Needed to get my car inspected. I was told exactly what I needed and an appointment was made at my convenience. They deliver what they promise.

DB
David B.
Smithfield, RI
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
David said that he's used the place before and recommends them.
This review was collected via phone interview by Customer Research Inc.

LD
Lewis D.
Johnston, RI
Ram Cargo Van
Verified Customer
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04/10/2019
Great mechanic
Great mechanic. Service excellent as always.

AG
Anthony G.
Johnston, RI
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Anthony said they did a good job.
This review was collected via phone interview by Customer Research Inc.

AD
Antonio D.
Oakland, RI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Antonio said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MT
Marie T.
Johnston, RI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Listens to customer; and and can be trusted to not just fix the issue but needed items for a complete fix.
Repair was a leaf spring fracture. The spring was intact, but the holding bracket was broken. Some repair shops would have repaired the bracket and reused the spring which may have been OK, but Route 5 replaced the spring as it should be done. The moral is I trust the repair people at this shop to make sure to do it correctly. I was an Auto Body Tech working on many chassis so this observation is not unfounded. The main word here is TRUST to do it right and above.

TM
Tammy M.
North Scituate, RI
FIAT 500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Inspection and Brake Bleed
Great Job
Thank You!!

BL
Barbara L.
Chepachet, RI
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019
The best of the best
Route 5 Auto is top notch, the best of the best!
I thank you Ken and Holly for your happy smiles, honest business dealings and upfront costs. I would not take my car anywhere else. Thank you!

Verified Customer
Johnston, RI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
friendly, fast, convient
pleasant staff, serive quick and effcient

SB
Stacey B.
Woonsocket, RI
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Very nice workers!
Very nice employees and very fast service

KS
Kim S.
Greenville, RI
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
SPECIAL FORCES OF AUTO REPAIR.
Ken and his team work well together, the place is nice and clean, Ken lets you know what is right or wrong up front, and will work with you on any problem. Holly is the HEART BEAT of Route 5.

AP
Alan P.
Greenville, RI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Alan said his experience was very good and he was pretty satisfied.
This review was collected via phone interview by Customer Research Inc.

BM
Beatrice M.
Smithfield, RI
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Great service!
As always, great service! Thorough, timely, personable and reassuring!
Professional and dependable staff as well.

NW
Nathaniel W.
Rhode Island
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Nathaniel said he has only driven his vehicle once and he can tell the alignment is off. As soon as he's not so busy, he will be bringing it back in to get corrected.
This review was collected via phone interview by Customer Research Inc.

KW
Kim W.
Greenville, RI
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Honest
I won’t take any of my vehicles anywhere else... friendly, honest and fast!!

PC
Patricia C.
Johnston, RI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Friendly and efficient
Tire with leak was fixed quickly and reasonably.

TR
Terry R.
Greenville, RI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Terry said they're great people and they do great work.
This review was collected via phone interview by Customer Research Inc.

RB
Russell B.
Chepachet, RI
Ford Transit Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Russell said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PD
Phyllis D.
Voluntown, CT
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Phyllis said the customer service at this business is really good. They really helped her a lot.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 530 in total