Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

499 Reviews

100% Would Recommend
Latest Review 38 minutes ago

Reviews


MT
Marie T.
Johnston, RI
Chevrolet Silverado SS
Verified Customer
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01/22/2019
Information needed found and added value brought forward by Robin
Had all four tires mounted with all the trimmings needed. Robin helped me choose a better value on my purchase for road hazard protection on a better deal. Thanks Robin. Job completed on time as promised.

MC
Michelle C.
Greenville, RI
Toyota Corolla
Verified Customer
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01/17/2019
Longtime Customer
Always very pleased with the excellent service and fair prices. A very honest and trustworthy mechanic.

TC
Thomas C.
Johnston, RI
Honda Ridgeline
Verified Customer
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01/16/2019
2007 Honda Ridgeline
Great to be able to entrust major service work to save motor on my sons Honda Ridgeline. Truck running like new. Thank you Ken.

DG
David G.
North Providence, RI
Toyota Yaris
Verified Customer
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01/10/2019 Category: Service
Spoke with Lucy. She said this business always does a good job in timely manner.
This review was collected via phone interview by Customer Research Inc.

MG
Margaret G.
Greenville, RI
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Honest and reliable
I am thankful to those at Rt. 5 for their honesty. After my battery died and a new one replaced by AAA, I thought the alternator was the problem when I heard a clicking sound while trying to start the car. I called Rt. 5 and asked to have the alternator replaced since I had that same problem many years ago. Luckily for me the problem stemmed from a belt, not the alternator. Anyone else might have replaced the alternator--or not--and charged me for the replacement. So again, I"m thankful for the honesty.

SS
Sue S.
Smithfield, RI
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Sue said the business is always on time. The owner is always pleasant and he tells her any issues with her vehicle.
This review was collected via phone interview by Customer Research Inc.

CD
Carol D.
North Scituate, RI
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Carol said she loved her service. The employees were professional. They were courteous. They provided top notch workmanship. They cared about her service needs. They completed the work at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

BM
Beatrice M.
Smithfield, RI
Chevrolet Cobalt
Verified Customer
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12/13/2018
service at Rt. 5 Auto Sales and Service
Great, as usual! Dependable, thorough, knowledgeable, friendly...I could go on and on!
The best!!!!!

BO
Brian O.
Greenville, RI
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Brian said that the place is the best, he has used them for many years and they are always very professional.
This review was collected via phone interview by Customer Research Inc.

RD
Ronald D.
Smithfield, RI
Pontiac G5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Ronald said he has used this business for years and never had a problem.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Greenville, RI
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
outstanding service
Great service, again.

KB
Kaitlynn B.
Cumberland, RI
Jeep Patriot
Verified Customer
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12/05/2018
Fast, Courteous, Correct
This is a great place to bring your auto. They are very fast. They stand by their word and more importantly they stand by their work. I highly recommend them for any work that need to be done

SM
Scott M.
Greenville, RI
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Scott said the staff at this business was very communicative. They communicated well with him. They listened to him and understood his questions. They explained what was happening. They are a perfect in town repair facility. He would chose them over the Toyota dealership. He knows the staff by first name. They are a good business to work with
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Greenville, RI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Courtesy
Courtesy, friendship and punctuality.

MJ
Micheal J.
Johnston, RI
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
Honest reliable service
It is always tough to trust auto repair, but Rt.#5 Auto has put those fears to rest.

BK
Barbara K.
Chepachet, RI
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Barbara said they are very good to her.
This review was collected via phone interview by Customer Research Inc.

BL
Barbara L.
Chepachet, RI
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
The Best
Rt. 5 is the best in customer service as well all needs for my car. I would not go anywhere else and would recommend them to any and everyone!!
Thanks Rt5! You are #1 in my book!

KM
Karen M.
Johnston, RI
Toyota RAV4
Verified Customer
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11/08/2018
Excellent prompt service and with a smile!
Everyone is friendly. Service is great! I've been going here for over 20 years I have never been disappointed. I take all 3 of my vehicle the only place I trust! I have recommended it to several people!

BC
Brian C.
Johnston, RI
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Brian said it was an emergency repair. They got the vehicle turned around, and out. Staff left the alternator unplugged, so he had to do that himself.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
North Providence, RI
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Spoke with Lucy. She said the place's employees always do a good job and at the best price possible. They are great, and they are very honest.
This review was collected via phone interview by Customer Research Inc.

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