They told me the job would take a couple of days and it was! I was presented with a very, very clean car inside and out!!
thank you for your feed back. so happy we were able to meet your expectations.
Please take care and drive safetly.
we do appreciate your response and comments.Thank you very much. Glad we meet your expections and you are happy.
Take care, and drive safetly
thank you very much for your comment.
As you know our customer is our first priority and their satisfaction.
However, Mark (the owner) was still there and did not have a problem staying a little longer to look at the damage and provide me with a written quote.
After the insurance gave their ok, I dropped the car off on a Sunday and they went to work. I was quite confident because the insurance appraiser knew them and said my 4 year old car would look like new afterwards (which I seriously doubted at that point). I have been told it would take 7 to 10 days, so I was happy to hear it was finished after 8 days!
I came for pick up late morning on Saturday so I had good light to check their work. It was a positive surprise and looked far better than expected. There was not the slightest difference in colour noticeable and not a single, tiny dent. They even fixed a small damage at the front bottom that I did not tell them about!
Overall, it was a very pleasant and positive experience: uncomplicated, professional, reliable, no annoying sales blabla and an excellent result - my car absolutely looks brand new. Very impressive!
I am hard pressed to find anything critical. Only one thing I would suggest to future customers: be careful with parking and getting in and out of your car. It is a small place and they do not have a lot of space.
Thanks again for the great work and I will be back if the need arises.