Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

601 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


SS
STACIE S.
Erlanger, KY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Honda Odyssey van
Honest , reliable and respectful

MA
MARY A.
Ft Mitchell, KY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Good deal.
I got new tires, fast and a a good price

DF
DAVE F.
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Friendly & knowledgeable service
Other guys couldn’t fix my car but Lou did.

DB
DAVID B.
Covington, KY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Caring service
You couldn’t ask for better technicians or service

LB
LAURA B.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Quality Service Quick!
The owner Lou & his team are great! Very polite & professional. Fair pricing & completed work the same day. I’m really happy I chose them!

KK
KEVIN K.
Covington, KY
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Follow up and communication
Work was complete when promised at a fair price. No pressure to do extras.

CB
CHELSEY B.
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Fast service and treat their customers like family
Never had any problems and if I did which may have happened one time. They made the correction without any charge car was always done in a reasonable time fashion when you enter the location and feels like you've known them forever and I'm very comfortable

LD
LARRY D.
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Fair price and the work was completed in a reasonable time, thanks
Quality work at a fair price, thanks

Verified Customer
Covington, KY
GMC Savana Cutaway
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2019
People are nice and pleasant to deal with
I sometimes wonder when the vehicle is left all day and i go to pick up at 4:30 and the job is just being started is FULL attention being given to the oil change, all all fluids and belts and stuff being checked so that i can avoid a breakdown. i feel like i get the rush get it done at the end of the day.

KN
KELLY N.
Newport, KY
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
EXCELLENT CUSTOMER SERVICE
THE GUYS HERE ARE AWESOME... THEY EXPLAIN THINGS TO YOU AND HANDLE THE PROBLEM EFFICENTLY AND IN A TIMELY MANNER..

SL
Steve L.
Alexandria, KY
Oldsmobile Cutlass Ciera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Steve said he likes the business due to past reputation and that he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Fort Wright, KY
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Only Place I’ll Take My Lexus
Great service/fair price. Honest & Dependable.

JD
JOYCE D.
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
S&W
Service, expertise, price

D
DAVIS RESTORATION
Covington, KY
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Ray
Great service

WG
WILLIAM G.
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Good fair prices and stand by there work
I had what I thought was a transmission overhaul ended up being just a solenoid there were honest means a lot to me they earned my future business saved me a lot of money

PM
PAUL M.
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Most reliable and honest repair shop I have done business with.
We have used S&W for older vehicles and brand new vehicle PM work. We trust this business and will continue to use for all our vehicles.

LP
LASZLO P.
Villa Hills, KY
BMW 745Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Great dependable service
Lou is a terrific person who is always fair with his pricing and guarantee! He and his mechanics do high quality service.

Verified Customer
Covington, KY
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Knowledgeable competent service
S&W gives trustworthy, competent service in a timely manner and at reasonable cost.

EM
ERNIE M.
Ludlow, KY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Just plane good service
thanks guys, for a job well done.

Verified Customer
Cold Spring, KY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019
ChooChooCharlie
Personal attention to your vehicle maintenance.

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