Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

484 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


SC
Scott C.
KY
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Scott said the service was very good. The employees did quality work in a timely manner and at a fair price.
This review was collected via phone interview by Customer Research Inc.

KC
Kathleen C.
Taylor Mill, KY
Toyota Echo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Kathleen said Lou and the staff at this business take very good care of her.
This review was collected via phone interview by Customer Research Inc.

TS
Tina S.
Covington, KY
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Tina said Lou at the business was professional, helpful, and informative.
This review was collected via phone interview by Customer Research Inc.

KW
Kathryn W.
Covington, KY
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Kathryn said the business does what they say when they say they are going to do it. They provide high quality work. She really appreciates it when she has issues with her vehicle.
This review was collected via phone interview by Customer Research Inc.

EW
Ed W.
Edgewood, KY
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Ed said they always do everything right at this business.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Kentucky
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Paul said the business did everything right.
This review was collected via phone interview by Customer Research Inc.

DF
DEBBY F.
Latonia, KY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
water pump
Always take my car and van to S & W, Lou and Charlie are the best there is. Honest hard working garage is a hard thing to find, that is why I will always be a S & W customer for all my motor needs.

JB
Julia B.
Kentucky
Plymouth Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Julia said she's grateful for this business.
This review was collected via phone interview by Customer Research Inc.

DG
Dave G.
Highland Heights, KY
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Dave said the business is honest and they treat customers fairly.
This review was collected via phone interview by Customer Research Inc.

JW
Joann W.
Kentucky
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Joann said the staff got her in right away, and she didn't have to wait long.
This review was collected via phone interview by Customer Research Inc.

CW
Carla W.
Kentucky
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Carla said the staff were great. However, there was a miscommunication between her and the staff, they didn't call her to tell her the vehicle was ready to be picked up when the service was done.
This review was collected via phone interview by Customer Research Inc.

RN
Rick N.
Newport, KY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Happy customer
I have been taking my daughters cars there for several years and in each and every case the work has been outstanding and reasonable. Lou and team try to get you in as quickly as possible minimizing the hassle of being without a car.

BM
Brandon M.
Kentucky
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Brandon said that he received good service from the facility.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Covington, KY
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Karen said the employees worked her vehicle in and they provided good service.
This review was collected via phone interview by Customer Research Inc.

DB
Doug B.
Edgewood, KY
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Doug said he thought the repairs were affordable and they were ahead of schedule. The staff was friendly.
This review was collected via phone interview by Customer Research Inc.

KW
Kathy W.
Covington, KY
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Kathy said the staff provided good consistent service at an affordable price. She appreciates the good care they provide.
This review was collected via phone interview by Customer Research Inc.

MD
Matt D.
Taylor Mill, KY
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Matt said the staff was nice and polite. The amount of time they told him it would take, it took, and he has not had any problems with his tires.
This review was collected via phone interview by Customer Research Inc.

JA
Joan A.
Kentucky
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Robin. She said the service was good and the staff was honest.
This review was collected via phone interview by Customer Research Inc.

BN
Bob N.
Cold Spring, KY
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Bob said he was really happy with the job done.
This review was collected via phone interview by Customer Research Inc.

CL
Charles L.
KY
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Charles said the staff were friendly and honest.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 484 in total