Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

549 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


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Anthony D.
Schenectady, NY
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2015 Category: Service
Anthony said scheduling was tough but the weather was bad so he understood. He had hoped that the service to his vehicle would take one day but it took 2 days. Everything was fine in the end.
This review was collected via phone interview by Customer Research Inc.
Denise F. from Schenectady Auto Service responded on 02/26/2015

thank you for your comments


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JOHN H.
Schenectady, NY
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2015
1993 Chevy 3/4 ton truck
Nick and his crew never cease to amaze me how quick they get things done and done right. I have only had to go back once and he repaired it for free. Nick is a real stand up guy and I highly recommend him and his team for any auto repair.
Denise F. from Schenectady Auto Service responded on 02/16/2015

Thank you John for your wonderful words.  We appreciate you as our customer.  Have a great day!


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Tom C.
Clifton Park, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Tom said the service was very good. He made an appointment, went in and they took care of him. The owner is very personable. The business is very accommodating. They are timely and efficient as well.
This review was collected via phone interview by Customer Research Inc.
Denise F. from Schenectady Auto Service responded on 02/14/2015

Thank you Tom for a wonderful review.  We appreciate you as our customer. 


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Sam L.
Schenectady, NY
BMW 325xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Sam said the employees at the business were very nice and professional. His vehicle was finished in a reasonable time.
This review was collected via phone interview by Customer Research Inc.
Denise F. from Schenectady Auto Service responded on 02/14/2015

Thank you Sam.  WE appreciate your comments and your loyalty.


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JOHN C.
Schenectady, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2015
Always great service.
Thanks for everything Nick!
Denise F. from Schenectady Auto Service responded on 02/02/2015

Thank you John and thank you for being a great customer.


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Louise P.
Schenectady, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2015 Category: Service
Louise said this business took care of her immediately and the problem with her vehicle was solved the next day. She has been going to them for service for a long time and she has always been satisfied with them.
This review was collected via phone interview by Customer Research Inc.
Denise F. from Schenectady Auto Service responded on 01/30/2015

Thank you Louise for your review.  We appreciate you as a customer and enjoy when you come down. 


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Alex K.
New York
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2015 Category: Service
Alex said the business got his vehicle in right away. They fixed the problem and had him on the road the same day. The employees were honest.
This review was collected via phone interview by Customer Research Inc.
Denise F. from Schenectady Auto Service responded on 01/29/2015

Thank you Alex for your comments.  We appreciate your business.


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Frank M.
Baldwin, NY
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2015 Category: Service
Frank said this business had very good service. They were very courteous and prompt.
This review was collected via phone interview by Customer Research Inc.

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Eric W.
New York
Volkswagen Jetta
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/19/2015 Category: Service
Eric said the business did not finish the repair and left more work for him to do. They broke a part that was not related to the issue he was having. The repairs took six days and it was really expensive. He thought the business lied about parts needing to be replaced. He would not recommend them for the reasons previously mentioned.
This review was collected via phone interview by Customer Research Inc.

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JOE S.
Schenectady, NY
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015
honest, competent service; fair prices
Nick & Co. know cars and can be counted on to fix any problems right the first time. Service is usually prompt as well.
Denise F. from Schenectady Auto Service responded on 01/21/2015

Thank you so much for your comments.  We appreciate you as a customer. 


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David G.
Schenectady, NY
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Service
David said the service was excellent. They were personable and trustworthy. They got the job done and kept the costs down.
This review was collected via phone interview by Customer Research Inc.
Denise F. from Schenectady Auto Service responded on 01/21/2015

David, Thank you for your comments.  We appreciate your business.  Have a Happy New Year.


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KATHY H.
Schenectady, NY
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2015
SuperService
Schenectady Auto service is always fantastic and friendly!! Wouldn't trust my car(s) to anyone else but Nick and his crew!
Denise F. from Schenectady Auto Service responded on 01/14/2015

Thank you Kathy for your note.  We appreciate you as our customer.  Have a very happy new year. 


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GREGORY H.
Schenectady, NY
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2015
Prompt and professional service
Nick and all of the crew go above and beyond!
Denise F. from Schenectady Auto Service responded on 01/11/2015

Thank you Greg for taking the time to share your thoughts. We appreciate you as a good customer and wish you a Happy New Year.


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BOB M.
Schenectady, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2015
Tire service
Ready when promised. MUCH appreciated.
Denise F. from Schenectady Auto Service responded on 01/07/2015

Thank you Bob. Much appreciated.  Happy New Year.


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Michael A.
Fort Drum, NY
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015 Category: Service
Spoke with Laura. She said she always brings her vehicle to this business because they do a very good job.
This review was collected via phone interview by Customer Research Inc.
Denise F. from Schenectady Auto Service responded on 01/13/2015

Thank you for your business and your comment.  We appreciate it.
Have a Happy New Year.


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Frank G.
Schenectady, NY
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2015 Category: Service
Frank said every time he uses them, he gets great satisfaction.
This review was collected via phone interview by Customer Research Inc.

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Glenn H.
Burnt Hills, NY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
Glenn said this business did everything right.
This review was collected via phone interview by Customer Research Inc.
Denise F. from Schenectady Auto Service responded on 01/01/2015

Glenn, Thank you so much for your comment.  We appreciate you as a customer.  Happy New Year.


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Jill C.
Clifton Park, NY
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
Jill said the staff was really kind and helpful.
This review was collected via phone interview by Customer Research Inc.
Denise F. from Schenectady Auto Service responded on 01/01/2015

Jill, Thank you for your kind comment.  Happy New Year to you.


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GARY H.
Schenectady, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2014
last minute appointment
I called early on Monday to ask if I could get in for an inspection. I was told to come in, and they would accommodate me. I came in at 9 and was out shortly after. . That saved my day!!
Denise F. from Schenectady Auto Service responded on 12/23/2014

Gary Thank you for your nice comment.  We appreciate you as a customer.  Hope you have a Happy Holiday.


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PETE C.
Schenectady, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2014
friendly and honest professionals
I wouldn't take my car to any other garage. Nick and his employees are the best.
Denise F. from Schenectady Auto Service responded on 12/22/2014

Pete, Thank you for your kind words.  We appreciate you as our customer.  Have a wonderful holiday and Happy New Year.


Displaying Review 521 - 540 of 549 in total