Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

( 593 Reviews )

99% Would Recommend
Latest Review 4 days ago

Reviews


TO
TIM O.
Alplaus, NY
Chevrolet Monte Carlo
Verified Customer
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05/16/2015
Personalized service
I love doing business with the owner "Nick" and his son "Nick JR". Not only do they do a great job repairing automobiles, they are very trustworthy and honest. Many times when I have been faced with a decision on an expensive repair they have offered less expensive alternatives based on how long I plan on keeping the vehicle. That shows that their priority is satisfying their customers needs vs. making a lot of money on a repair. Schenectady Auto stands behind their work. I never hear "oh that's a normal sound or they all do that", they just fix it!

RH
RON H.
Schenectady, NY
Jaguar S-Type
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2015
Timely reasonably priced service
Problem with brakes was diagnosed quickly and repairs were made at a reasonable price. Followup call to verify problem was fixed was outstanding and much appreciated.

VL
Victor L.
Schenectady, NY
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2015 Category: Service
Victor said Nick does a good job.
This review was collected via phone interview by Customer Research Inc.

SB
Siva B.
Schenectady, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2015 Category: Service
Siva said they always give him great service.
This review was collected via phone interview by Customer Research Inc.

RA
RICHARD JR A.
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2015
Quick, efficient, and reliable
I've been using Schenectady Auto Service for years, so the excellent service I received while getting my car inspected did not come as a suprise to me.

PA
PHILLIS A.
Schenectady, NY
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2015
Family owned and Nick and his team treat everyone as such.
I always get great service from Nick and his team. It's nice to feel confident that I am getting my care serviced at a very reasonable price.
Denise F. from Schenectady Auto Service responded on 05/13/2015

Thank you Phyllis.  I am glad you are happy.  We appreciate your business.


AS
Ashley S.
Schenectady, NY
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015 Category: Service
Ashley said this business always takes great care of her and they have good service.
This review was collected via phone interview by Customer Research Inc.

KC
Kent C.
Schenectady, NY
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015 Category: Service
Kent said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

CM
Cindy M.
Hartford, CT
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015 Category: Service
Cindy said this business is fabulous and they have great employees that do excellent work. She also said they are considerate as a business and as people.
This review was collected via phone interview by Customer Research Inc.

JF
Jessica F.
New York
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015 Category: Service
Jessica said she receives good service at this business.
This review was collected via phone interview by Customer Research Inc.

BL
BOB L.
Schenectady, NY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2015
Honest service
Honest service and fast. Always ready to help with your emergency.

MK
MAUREEN K.
Troy, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2015
great service, always friendly
quality service on time as promised and good price

TW
Tony W.
New York
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2015 Category: Service
Tony said the service at this business was great and he has had no problems with his vehicle following the service.
This review was collected via phone interview by Customer Research Inc.

SG
Stacy G.
Schenectady, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2015 Category: Service
Stacy said the staff at this business was nice. They always tell her the truth, which she stated is not always the case when dealing with facilities in their field of work.
This review was collected via phone interview by Customer Research Inc.

CO
Charles O.
Schenectady, NY
Audi A4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/15/2015 Category: Service
Charles said service provided by the business was fine. They could not warranty the labor though, only the part.
This review was collected via phone interview by Customer Research Inc.

JS
JAMES S.
Schenectady, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2015
good service
great service

GH
GARY H.
Schenectady, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2015
Qucik and efficient
I had an appointment for my wife's van. I was offered a loaner vehicle which was quite helpful. They had my van done by early afternoon. Service you don't even get at the large dealerships!!
Denise F. from Schenectady Auto Service responded on 04/14/2015

Thank you so much for your nice review.  We appreciate you as our customer.


BM
BOB M.
Schenectady, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2015
Knowledge,willingness to help,promptness
complete, attention to details. Service is excellent.
Internet access a plus.
Denise F. from Schenectady Auto Service responded on 04/14/2015

Thank you for your nice review.  We appreciate you for being such a great customer.


JB
Joseph B.
Saratoga Springs, NY
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2015 Category: Service
Joseph said this business was very helpful.
This review was collected via phone interview by Customer Research Inc.

GH
GARY H.
Schenectady, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015
UNSCHEDULED OIL CHANGE
Nick was able to accommodate my with a last minute oil change request on a
Saturday morning. Thank you

Displaying Review 521 - 540 of 593 in total