Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

549 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


RF
Robert F.
Schenectady, NY
Dodge Charger
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/09/2018 Category: Service
Robert said he did not have a good experience with the business. He discovered that the hood latch was broken, and they did not tell him. He found the piece under the seat later.
This review was collected via phone interview by Customer Research Inc.

PN
Prad N.
Albany, NY
Honda Accord
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/16/2016 Category: Service
Prad said the issue wasn't fixed and his engine light is still on. He would appreciate a follow up and hopes that they will be able to correct the issue.
This review was collected via phone interview by Customer Research Inc.

JA
Justin A.
Schenectady, NY
Toyota Camry
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/19/2016 Category: Service
Justin said it was suppose to be done in 4 hours. They kept his vehicle overnight and it was completed in about a day and a half. He was charged for a new gas cap, the check engine light came on and they didn't do the job completely. He did not know until he got gas the next day that his vehicle had the old gas cap on. He ended up having to return to the facility.
This review was collected via phone interview by Customer Research Inc.

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