Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

287 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


KF
Kevin F.
Texas
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Kevin said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Texas
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
John said that the facility is all around good and they provide good customer service.
This review was collected via phone interview by Customer Research Inc.

GS
Gene S.
Texas
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Gene said the staff members at the facility do what they say they will, provide him with a good price and give him a ride if needed. He stated he has a really positive experience.
This review was collected via phone interview by Customer Research Inc.

OM
Ovidio M.
Texas
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Ovidio said the staff are always great.
This review was collected via phone interview by Customer Research Inc.

CM
Carlos M.
Texas
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Carlos said the business was fast and convenient.
This review was collected via phone interview by Customer Research Inc.

MF
Matt F.
Texas
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Matt said the staff is professional and they know what they are doing. They quoted him a fair price.
This review was collected via phone interview by Customer Research Inc.

IA
Izaiah A.
Lubbock, TX
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Izaiah said he really appreciates the work being done in a timely manner and the service was excellent.
This review was collected via phone interview by Customer Research Inc.

MM
Mae M.
Texas
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Mae said the facility does a good job. They fixed her vehicle and they are willing to look at it again if anything goes wrong.
This review was collected via phone interview by Customer Research Inc.

JA
Josh A.
Texas
GMC Sierra 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Josh said he did not get a good description of what was wrong with his engine. He was not given service options. He said the service was expedited quickly.
This review was collected via phone interview by Customer Research Inc.

CG
Connor G.
Texas
Dodge Challenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Connor said that the facility dealt with everything, including the insurance company.
This review was collected via phone interview by Customer Research Inc.

SB
Sabrina B.
Texas
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Sabrina said her experience was great. She likes the staff and they're always willing to talk to her about options on her vehicle's issues.
This review was collected via phone interview by Customer Research Inc.

DD
Derek D.
Texas
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Derek said they take good of them, keep in contact, and do good work.
This review was collected via phone interview by Customer Research Inc.

CB
Cheryl B.
Lubbock, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/18/2018
Shoddy auto service, dishonest, irresponsible and mismanaged horrible customer service!!!!!!!!
In June of 2016, I took our vehicle to have a radiator leak repaired for the third time within a few months because it kept leaking after every so-called repair. The mechanic told me, "Oh its just a small leak". Soon thereafter, our precious husky became very ill. The Vet said it looked like a classic case of radiator fluid poisoning. Our beautiful husky had to be put down because of it. I contacted Reuben at Scotts on 34th and told him about this. All he said was, "I'm sorry". I hope someday our son can forgive me for participating in the severe neglect of this mechanic. And it has been an intensely sobering experience for all my family. These "people"? are very untrustworthy!! Sorry, Its not my intention to slander, just letting you know my experience...its the truth!! Make your own decision of course. If I could give a -100,000,000,000 rating, I would!!!!!!!!!!!!

ND
Nicholas D.
Lubbock, TX
Mercedes-Benz ML320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Honesty and great work
Honesty and great work. Good people to deal with. Very reliable.

NJ
Neranjaka J.
Texas
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Neranjaka said the problem was diagnosed. They did a good repair in a short amount of time.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Texas
Mazda B4000
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
William said the employees were honest and they provided great service. He didn't have any issues.
This review was collected via phone interview by Customer Research Inc.

AF
Aurelio F.
Texas
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Aurelio said he had to take the vehicle back in after getting an alignment because it was pulling to the side.
This review was collected via phone interview by Customer Research Inc.

CD
Caroline D.
Texas
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Caroline said the staff looked over her vehicle and didn't try to find issues where there were no issues. The service was completed in a timely manner. The staff are good people.
This review was collected via phone interview by Customer Research Inc.

RL
Rocky L.
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
Much needed service on my wife’s car. In and out in thirty minutes!
Scott’s Car Care staff are friendly, efficient, knowledgeable dependable. I recommend them to anyone who needs auto service help!

ND
Nicholas D.
Lubbock, TX
Volkswagen EuroVan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Honesty and good work
Excellent and honest work

Displaying Review 1 - 20 of 287 in total