Genesis Of Roseville
Service Coupons
Featured Business
0.7 miles away
04/21/2021 - "Honest and reliable"
"Every time I drop my car off at FW I know I’m getting top notch, honest service. On this occasion I..."
Reviews
NH
Nathan H.
Rocklin, CA
Worst Service
If I could give 0 stars I would, considering one seems incredibly generous. Absolutely the WORST shop to take your vehicle to, unless you enjoy paying 4x the cost for your parts. A part that was verified costing $75.00 from one of their suppliers, they charged $300.00, and then charged $400 for labor to remove two bolts, insert the part, and then put the two bolts back on. I verified all of this with their mechanic when I asked them to walk me through their repair. So, overall a job that took them maybe 20 mins and cost $75, they charged $700.00. It’s blatant robbery and UNETHICAL.
NH
Nathan H.
Rocklin, CA
WORST Customer Service
Absolutely the WORST shop to take your vehicle to, unless you enjoy paying 4x the cost for your parts. A part that was verified costing $75.00 from one of their suppliers, they charged $300.00, and then charged $400 for labor to remove two bolts, insert the part, and then put the two bolts back on. I verified all of this with their mechanic when I asked them to walk me through their repair. So, overall a job that took them maybe 20 mins and cost $75, they charged $700.00. It’s blatant robbery and UNETHICAL.
RB
RICK & GAYLE B.
Roseville, CA
Verified Customer
What do we need a "Title" For?
Excellent job as always. Diagnosed the problem correctly the first time, and fixed quickly. Car is running fine now.
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