Five Star Auto Center
Featured Business
0.7 miles away
07/23/2021 - "The Go TO Subaru Mechanic"
"I've been going to FW for the past 2 years. The service is excellent, before you head to a dealer for..."
Reviews
NH
Nathan H.
Rocklin, CA
Worst Service
If I could give 0 stars I would, considering one seems incredibly generous. Absolutely the WORST shop to take your vehicle to, unless you enjoy paying 4x the cost for your parts. A part that was verified costing $75.00 from one of their suppliers, they charged $300.00, and then charged $400 for labor to remove two bolts, insert the part, and then put the two bolts back on. I verified all of this with their mechanic when I asked them to walk me through their repair. So, overall a job that took them maybe 20 mins and cost $75, they charged $700.00. It’s blatant robbery and UNETHICAL.
NH
Nathan H.
Rocklin, CA
WORST Customer Service
Absolutely the WORST shop to take your vehicle to, unless you enjoy paying 4x the cost for your parts. A part that was verified costing $75.00 from one of their suppliers, they charged $300.00, and then charged $400 for labor to remove two bolts, insert the part, and then put the two bolts back on. I verified all of this with their mechanic when I asked them to walk me through their repair. So, overall a job that took them maybe 20 mins and cost $75, they charged $700.00. It’s blatant robbery and UNETHICAL.
RB
RICK & GAYLE B.
Roseville, CA
Verified Customer
What do we need a "Title" For?
Excellent job as always. Diagnosed the problem correctly the first time, and fixed quickly. Car is running fine now.
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