ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
92% Would Recommend
100% Business Response
Latest Review 4 days ago
Cynthia P. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Convenient
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:55 AM
Chris M., Service Manager at Selma Hyundai responded on 10/17/2017

THANK YOU FOR THE POSITITVE RESPONSE! 

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jason R. Has always been accommodating to me. "
Thank you !
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/13/2017 07:10 PM
Chris M., Service Manager at Selma Hyundai responded on 10/14/2017

THANK YOU FOR THE POSITIVE RESPONSE! 

VICKY L. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Thorough Service"
Pleased with service I received.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/11/2017 07:03 PM
Chris M., Service Manager at Selma Hyundai responded on 10/13/2017

THANK YOU FOR THE POSITIVE RESPONSE! 

Lisa M. on 10/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/03/2017 11:00 AM
Chris M., Service Manager at Selma Hyundai responded on 10/03/2017

THANK YOU FOR THE POSITIVE RESPONSE! JASON IS A ONE MAN BAND IN OUR HYUNDAI SERVICE DEPT. AND WE ALL APPRECIATE HOW HARD HE WORKS.
ON BEHALF OF ALL OF US WE ARE SORRY IF HE WAS "OFF" THAT DAY YOU WERE HERE BUT PLEASE KNOW IT IS NEVER THE INTENTION TO MAKE OUR GUESTS FEEL UNCOMFORTABLE. OUR APPOLOGIZE IF IT FELT THAT WAY. IM GLAD EVERYTHING ELSE WENT WELL AND HOPE YOU CONTINUE TO CHOSE SELMA HYUNDAI AS YOUR SERVICE CONNECTION! 

REGARDS, 

CHRIS MILLER
SERVICE MANAGER

Diana M. on 09/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I appreciate the over all experience every time I have my car serviced at Selma Hyundai. Always prompt and ready when promised. I recommend them to all my friends and family!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/26/2017 08:59 PM
Chris M., Service Manager at Selma Hyundai responded on 09/27/2017

THANK YOU FOR THE POSITIVE RESPONSE! 

Gregory R. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service performed in a timely manner.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 09:03 PM
Chris M., Service Manager at Selma Hyundai responded on 09/18/2017

THANK YOU FOR THE POSITIVE RESPONSE! 

Timothy F. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
promt courtious service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/05/2017 11:56 AM
Chris M., Service Manager at Selma Hyundai responded on 09/05/2017

THANK YOU FOR THE POSITIVE RESPONSE! 

Horace M. on 09/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good service"
good job
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/23/2017
Service Type: Maintenance
Review Created: 09/02/2017 07:46 PM
Chris M., Service Manager at Selma Hyundai responded on 09/05/2017

THANK YOU FOR THE POSITIVE REPSONSE! 

Terry L. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Friendly-same crew for several years. Recommend but don't push for maintainence.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 08/31/2017 06:54 PM
Chris M., Service Manager at Selma Hyundai responded on 09/01/2017

THANK YOU FOR THE POSITIVE RESPONSE! 

Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jason are great!"
5 stars for service!
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/07/2017 12:03 PM
Chris M., Service Manager at Selma Hyundai responded on 08/07/2017

THANK YOU FOR THE POSITIVE RESPONSE!

Robert M. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Kept advised of status of service and done in the time frame quoted.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/06/2017 04:00 PM
Chris M., Service Manager at Selma Hyundai responded on 08/07/2017

THANK YOU FOR THE POSITIVE RESPONSE!

Grace H. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall for seatbelt anchor"
I have no complaints at all
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/01/2017 06:50 PM
Chris M., Service Manager at Selma Hyundai responded on 08/03/2017

THANK YOU FOR THE POSITIVE RESPONSE!

Diana M. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
I appreciate the dealership availability and prompt dependable service!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/24/2017
Service Type: Maintenance
Review Created: 07/31/2017 08:45 PM
Chris M., Service Manager at Selma Hyundai responded on 08/03/2017

THANK YOU FOR THE POSITIVE RESPONSE!

Verified Customer on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, great pricing, great cars"
Very impressed with the professionalism and deal I was able to get on my car.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 07/31/2017 06:53 PM
Chris M., Service Manager at Selma Hyundai responded on 08/03/2017

Thank you for the positive response and comments. I appologize for the girls in our busness center. Its a new addition to the Selma Automall and we are still learning and working out the kinks. 
i appreciate the time you took to let me know what happened so I can direct it to the appropriate staff. 
Please let me know if theres anything else we can do to improve. So few people take the time to comment. 

Chris Miller 
Hyundai Service Manager

Robert S. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great Hyundai Experience"
Quality people. Quality service.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 07/31/2017 06:31 PM
Chris M., Service Manager at Selma Hyundai responded on 08/03/2017

THANK YOU FOR THE POSITIVE RESPONSE!

Verified Customer on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service -people"
Yes I have been taking my car there since I bought my car
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/27/2017 03:46 PM
Chris M., Service Manager at Selma Hyundai responded on 07/28/2017

THANK YOU FOR THE POSITIVE RESPONSE! 

Margaret B. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mileage verification "
Finally found someone who could help.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 07/05/2017
Service Type: Repair
Review Created: 07/26/2017 11:12 AM
Chris M., Service Manager at Selma Hyundai responded on 07/28/2017

THANK YOU FOR THE POSITIVE RESPONSE! 

Thomas K. on 07/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly Service"
Brought in for recall issue - friendly service, but had a part that was on back order. Will have to take in and wait another day.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/22/2017 12:11 PM
Chris M., Service Manager at Selma Hyundai responded on 08/08/2017

Still no part here yet. I checked today and its still in backorder status. 

Ill stay on top of it and let you know as soon as its here so we can get your car finished! 

Verified Customer on 07/21/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"What's written in"
Manager didn't listen to my complaints, was promised a wash and my car was returned in worse condition. Water marks on my car.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/21/2017 09:50 PM
Chris M., Service Manager at Selma Hyundai responded on 08/11/2017

Trying by phone to reach you but no answer. If you can call myself or Jason we would like to make this right for you. Just tell us what we need to do to make you a happy customer! 

Chris Miller
Service Manager

Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review "
Courtesy
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/21/2017 10:05 AM
Chris M., Service Manager at Selma Hyundai responded on 07/21/2017

THANKS FOR THE POSITIVE RESPONSE! 

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