Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67
4.7

( 353 Reviews )

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review 18 days ago

Reviews


JS
Joel S.
Selma, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Awesome service!
Great customer service! Jobs performed quick and always kept me up to date.
CHRIS M., Service Manager from Selma Hyundai responded on 10/31/2019

THANK YOU! 


Verified Customer
Hanford, CA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Leather repair
Selma Hyundai’s device department did a fantastic job in completing my service request. Special thanks to service writer Max for his outstanding customer service and attention to detail. They even washed my car after the service and did a far better job than any commercial car wash has done. I will definitely be bringing my vehicles back to Selma Hyundai in the future.
CHRIS M., Service Manager from Selma Hyundai responded on 10/29/2019

THANK YOU SO MUCH! 


OR
Oscar R.
Fresno, CA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Friendly and professional
I took my husbands car to get the oil changed...this was my first trip to the service Dept and the service was awesome...such friendly and professional service...I don’t really write reviews but I prefer Selma than Fresno dealership any day
CHRIS M., Service Manager from Selma Hyundai responded on 10/29/2019

THANKS FOR THE POSITIVE RESPONSE! 


Verified Customer
Visalia, CA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Feels like family!
Every time I come here it is fast and I always get great service.
CHRIS M., Service Manager from Selma Hyundai responded on 10/29/2019

THANKS FOR THE POSITIVE RESPONSE! 


BM
Brian M.
Tulare, CA
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Brian
Friendly, fast, and does quality work. Gives me a rental if necessary.
CHRIS M., Service Manager from Selma Hyundai responded on 10/29/2019

THANKS FOR THE POSITIVE RESPONSE! 


IR
Ilaria R.
Squaw Valley, CA
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Car service
The staff is friendly and point out issues that might arise to assist in assuring future problems are avoided.
CHRIS M., Service Manager from Selma Hyundai responded on 10/29/2019

THANKS FOR THE POSITIVE RESPONSE! 


DC
Desiree C.
Fresno, CA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Customer service
Amazing service! Definitely coming back again
CHRIS M., Service Manager from Selma Hyundai responded on 10/29/2019

THANKS FOR THE POSITIVE RESPONSE! 


AT
Andrea T.
Fresno, CA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Excellent Service
The staff is always friendly and very helpful. When you arrive for your appointment there is no waiting, you get checked in and they perform the service quickly and correctly.
CHRIS M., Service Manager from Selma Hyundai responded on 10/29/2019

THANKS FOR THE POSITIVE RESPONSE! 


JM
Joe M.
Reedley, CA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019 Category: Service
Great Service Writer.
Service was done quickly, and completed when promised.
CHRIS M., Service Manager from Selma Hyundai responded on 10/14/2019

AWESOME!


WH
Wesley H.
Fresno, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
GREAT SERVICE
Great service and people very courteous.
CHRIS M., Service Manager from Selma Hyundai responded on 09/19/2019

THANKS FOR THE POSITIVE RESPONSE! 


SW
Sandra W.
Fresno, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Always a pleasure
Always go above and beyond and great customer service 😊
CHRIS M., Service Manager from Selma Hyundai responded on 09/17/2019

THANKS FOR THE POSITIVE RESPONSE! 


CS
Christina S.
Selma, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Great Service
I had to have my Elantra towed to Selma Hyuandi after the engine failed. Max and the service department went to bat for me and got it covered under the warranty saving me and my family a lot of money. I am thankful for the service and parts department at Selma Hyuandi for all of their help and GREAT CUSTOMER SERVICE.
CHRIS M., Service Manager from Selma Hyundai responded on 09/17/2019

THANKS FOR THE POSITIVE RESPONSE! 


Verified Customer
Reedley, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Great customer service
Great customer service, they answer ask your questions
CHRIS M., Service Manager from Selma Hyundai responded on 09/17/2019

THANKS FOR THE POSITIVE RESPONSE! 


RM
Rodrigo M.
Parlier, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Awesome
Great visit!
CHRIS M., Service Manager from Selma Hyundai responded on 09/16/2019

THANKS FOR THE POSITIVE RESPONSE! 


MG
Michael G.
Sanger, CA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Service
As usual the three M's are polite, professional, and knowledgeable. Matt, mike, and Max.
CHRIS M., Service Manager from Selma Hyundai responded on 09/06/2019

THANKS FOR THE POSITIVE RESPONSE! 


Verified Customer
Hanford, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/06/2019 Category: Service
Needs improvement
It would be nice to be able to get my car detailed when I get it serviced.
CHRIS M., Service Manager from Selma Hyundai responded on 09/10/2019

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CHRIS M., Service Manager from Selma Hyundai responded on 09/10/2019

I want to first appologize for not being able to accomodate your time line that day when you were here. Selma is a small store with limited resources. Max goes out of his way to accomodate our customers because each one means alot to us. Cleaning our customers cars is something we do all the time and we try to give our guests an accurate expectation on how long each visit can be to be respectful of your time. We would rather tell the truth and give an honest estimate to have your car back to you than make a promise we cant keep and ruin that trust. We will continue to work and keep making our little store better and better to accomodate our guests and hope next time we can meet or exceede your expectations. We're still, and always will be, a work in process. 


WK
William K.
Clovis, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Quick Service
Great polite service. Max does a great job!
CHRIS M., Service Manager from Selma Hyundai responded on 09/04/2019

THANKS FOR THE POSITIVE RESPONSE!


Verified Customer
Kingsburg, CA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Great Customer Service!
Max is always helpful and has my back.
CHRIS M., Service Manager from Selma Hyundai responded on 08/27/2019

THANKS FOR THE POSITIVE RESPONSE! 


Verified Customer
Selma, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
My Service
They're so kind in to doing my service. Their quick and timely.
CHRIS M., Service Manager from Selma Hyundai responded on 08/26/2019

THANKS FOR THE POSITIVE RESPONSE! 


JW
Jerry W.
Clovis, CA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Good Service
Good helpful service pleasant and knowledgeable representative.
CHRIS M., Service Manager from Selma Hyundai responded on 08/22/2019

THANKS FOR THE POSITIVE RESPONSE! 


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