They were pretty good, when they first opened. My husband and I took our cars there all the time. Oil changes, flush, and maintenance.
Good customer service, however, two years ago I took my Toyota Camry in there for an oil change. Then shortly after, we had major car issues. so major, we had to get rid of the car. Because the Toyota was older, we thought it was just it's time.
Just recently (last week) my 18-year-old college daughter took her car, Toyota Prius C, there for an oil change and soon after her car was running weird and slower. We took it back there to see what was wrong, they said nothing. When my daughter was driving back to college, her car broke down, we took her car to our Toyota dealership and now she needs a new gas pump. My dealer said the pump was kind of severed and GLUED BACK TOGETHER!!
This is a horrible way to do business, and I am reporting suspicious activity with the simple services that end in huge mechanical issues. Until management clears this up. They will never get my service again.
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Good customer service, however, two years ago I took my Toyota Camry in there for an oil change. Then shortly after, we had major car issues. so major, we had to get rid of the car. Because the Toyota was older, we thought it was just it's time.
Just recently (last week) my 18-year-old college daughter took her car, Toyota Prius C, there for an oil change and soon after her car was running weird and slower. We took it back there to see what was wrong, they said nothing. When my daughter was driving back to college, her car broke down, we took her car to our Toyota dealership and now she needs a new gas pump. My dealer said the pump was kind of severed and GLUED BACK TOGETHER!!
This is a horrible way to do business, and I am reporting suspicious activity with the simple services that end in huge mechanical issues. Until management clears this up. They will never get my service again.
We will only go to our dealership from now on.