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Shaker Auto Hospital

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(2 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(216) 921-4455
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
16101 Chagrin Boulevard Cleveland, OH 44120
Shaker Auto Hospital's Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(2 Reviews)

AS
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Anna S.
Beachwood, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2017
Deceiving Practices
I had my VW Beetle towed to Shaker Auto Hospital with the engine light on. After having replaced the battery, the shop tells me that a throttle body is bad & needs replaced. The cost - $1,500. I figured the mechanics know best and reluctantly approved. A while later I called the shop and requested my old part back. Not sure why I wanted it, but the next thing I knew, the shop owner calls me and says that they flushed the coolant & antifreeze,
following which the engine light was gone, consequently I didn't need the costly throttle body replacement.

I can't help but thinking, what if I didn't request the old part back? Would have most likely paid through the roof for the repairs I didn't need in the first place.

It doesn't feel good to be taken advantage of, which almost happened, had I accidentally not asked the right question. I will not set my foot in this shop for the rest of my life, and highly don't recommend this shop. They can't be trusted!
Not Recommended
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