My brakes failed on the way to work on the east side and (living on the west side) was very concerned about the trip home. I looked Shaker Auto Hospital up and since they were only a mile from my job site I tried them.
The price was was fair (after checking other repair centers) and Mark took care of me same day even though they were booked. He realized the danger of trying to get the car home in that condition and made time for me.
It was a pleasant experience, they warranty their work, and I will take my car there in the future, dropping it off at their place before my job and picking up after work with an Uber ride.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
The price was was fair (after checking other repair centers) and Mark took care of me same day even though they were booked. He realized the danger of trying to get the car home in that condition and made time for me.
It was a pleasant experience, they warranty their work, and I will take my car there in the future, dropping it off at their place before my job and picking up after work with an Uber ride.
Best car service experience I''ve had in ages...