100% Would Recommend
Latest Review 8 days ago
Dave N. on 11/13/2017
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Dave said the staff were knowledgeable and they worked with him. He was happy with the service.
Vehicle: GMC Envoy
Category: Service
Service Date: 10/10/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Anita M. on 11/10/2017
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Anita said the staff at this business were the best.
Vehicle: Jeep Liberty
Category: Service
Service Date: 10/20/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Al B. on 11/08/2017
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Al said he would recommend this business for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Matthew H. on 11/08/2017
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Matthew said this business is quick, responsive, and they helped him out with the price.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 11/02/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Joseph B. on 10/30/2017
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Joseph said the workers are there when he needs them. They are good people.
Vehicle: Ford Focus
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Frank S. on 10/30/2017
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Frank said the staff fixed his problem.
Vehicle: Buick Rainier
Category: Service
Service Date: 10/12/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Alex T. on 10/30/2017
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Alex said this business had his vehicle for too long. The facility was supposed to have his vehicle done in 5 or 6 hours and they took a day and a half.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
JOHN K., Owner at Shelby Auto Care responded on 11/10/2017

Hello Alex. I am sorry that the repairs took a little longer than expected. When a fuel system is full of diesel fuel on a gas engine not only did we remove the fuel tank to clean it out we had to flush all the fuel lines, fuel rail, and clean it all out to prevent any further problems in the future from putting the wrong fuel in the vehicle. I am happy to say that it all worked out good and there are no further problems.  Again I am sorry that the vehicle had to stay over night to perform the repairs properly.  Again questions please feel free to contact me.  John Koslakiewicz

Julian G. on 10/30/2017
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Julian said this business did a phenomenal job. They went above and beyond. They were very honest.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 10/28/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Matthew O. on 10/26/2017
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Matthew said this business is honest and straightforward about his issues.
Vehicle: Cadillac DTS
Category: Service
Service Date: 10/24/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Kevin S. on 10/24/2017
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Kevin said this business was convenient, helpful and timely. He had a great experience.
Vehicle: Ford Focus
Category: Service
Service Date: 10/18/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Whitney D. on 10/16/2017
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Whitney said this business was accommodating and they kept her updated. They were awesome and they provided a shuttle service.
Vehicle: Saturn VUE
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Nick J. on 10/11/2017
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"Great service"
Fast and good work. Been going here for some time now.
Vehicle: Ford Ranger
Service Date: 10/09/2017
Review Created: 10/11/2017 06:06 AM
Ciro S. on 09/26/2017
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Ciro said they provided excellent service.
Vehicle: Ford Edge
Category: Service
Service Date: 09/20/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Grant M. on 09/26/2017
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Grant said he has used the business for years. They were quick and the price was reasonable.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/20/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Sharon H. on 09/23/2017
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"Too long of a wait"
Must stick to time estimates even when busy
Vehicle: Volvo XC90
Service Date: 09/23/2017
Review Created: 09/23/2017 08:43 PM
Matt T. on 09/23/2017
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"Front end work"
Of course as usual John and Shelby Auto Care in the rest of the staff have gone above and beyond to take care of my car and myself which I appreciate they always do more than what's expected and go that extra little mile which is always appreciated thank you
Vehicle: Ford Expedition
Service Date: 09/22/2017
Review Created: 09/23/2017 07:47 AM
Bob W. on 09/18/2017
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Bob said the staff are very quick to diagnose the problem. Everything is discussed with him. They always finish on time.
Vehicle: Ford Explorer
Category: Service
Service Date: 09/14/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Paul A. on 09/15/2017
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Paul said this business did a good job but they didn't call him when the vehicle was done.
Vehicle: Lincoln MKS
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Salvo S. on 09/11/2017
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Salvo said this business provided great service.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 09/08/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Bernie T. on 09/10/2017
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"took it in for my 3 month oil change"
As Usual John and his staff took care of my car right away I had to work that morning and did oil change while I was waiting and got it to me very quickly
Service Date: 09/08/2017
Review Created: 09/10/2017 01:50 PM
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