Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

300 Reviews

95% Would Recommend
Latest Review 7 days ago

Reviews


WC
William C.
Rancho Palos Verdes, CA
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
William said the employees took good care of him.
This review was collected via phone interview by Customer Research Inc.

BJ
Brian J.
Rancho Palos Verdes, CA
Honda Accord Cpe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Brian said he appreciated the business. The staff was professional, although, the wait was a little long for service..
This review was collected via phone interview by Customer Research Inc.

FS
Fred S.
Rancho Palos Verdes, CA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Julie. She said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

HP
Hannah P.
Rancho Palos Verdes, CA
Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Hannah said she had a good experience, but she wasn't expecting the prices to be so expensive.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Palos Verdes Peninsula, CA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Smog
Got me in fast and out fast,

IR
Ismat R.
Rancho Palos Verdes, CA
Mercedes-Benz R350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Ismat said the staff were friendly and excellent. They were helpful and to the point. They were understanding and did a great job. The facility was very clean.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Rancho Palos Verdes, CA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
John said the service was fast. He said the staff did a good job and made valuable observations about the vehicle.
This review was collected via phone interview by Customer Research Inc.

LH
Luther H.
Palos Verdes Estates, CA
Mercedes-Benz E-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Spoke with Luther's wife. She said the service she received was great.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Rancho Palos Verdes, CA
Chevrolet Equinox
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/22/2018
battery
The mechanic, "Mike," handled my battery problem. I bought a new battery from Arco in 11-17. I traveled to DC and was gone 8 days; upon my return, the car did not start.

"Mike" was totally unprofessional in all dealings with me, from telling the Arco station that I was away for 2 months to "pretending" that a service person tried to get to my home behind the gates; I don't live in a gated community, to saying that I wasn't reachable by phone.

After a 3 hour wait (I live 10 minutes away), he arrived to jump the battery.

JI
JOY I.
Rancho Palos Verdes, CA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Great Customer care
We decided to come here rather than go to the dealer due to the excellent service we receive from Alberto and the rest of the crew here.

KM
KENNETH M.
Rancho Palos Verdes, CA
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Smog Check Service
The service was speedy and the manager was very friendly.... I will definitely recommend your service to all my friends.

DW
DONALD W.
Palos Verdes Peninsula, CA
Mercedes-Benz E-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Personal service
I use a walker. The service manager was most helpful in taking my car from the service area to the car wash for me which I appreciated. Great service!

DS
Donald S.
Rancho Palos Verdes, CA
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Donald said the price and the service done at the business were great, and the so were the staff.
This review was collected via phone interview by Customer Research Inc.

JK
JOHN K.
Rancho Palos Verdes, CA
INFINITI G37 Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Very good service
I've been in twice in the last three months. Alberto is professional. He explains things well.

Thanks,

John Kolin

CB
Christion B.
Rancho Palos Verdes, CA
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Spoke with Christion's wife. She said the staff was friendly, and completed the vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Rancho Palos Verdes, CA
Mercedes-Benz E420
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
John said he has been around and knows a good business when he sees one.
This review was collected via phone interview by Customer Research Inc.

CB
Clint B.
Rancho Palos Verdes, CA
Mazda Mazda5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Clint said the employees had to redo the brake job, but they did it with no charge. They did it quickly and painlessly.
This review was collected via phone interview by Customer Research Inc.

KS
Ketan S.
Palos Verdes Peninsula, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Spoke with Angelica. She said she likes the personnel. They are very professional and friendly. They told her the estimate, and took a decent amount of time to complete the service. It was reasonably priced.
This review was collected via phone interview by Customer Research Inc.

SS
Shahriar S.
Rancho Palos Verdes, CA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Shahriar said Mike and his crew did a good job. They were very professional and provided honest advice.
This review was collected via phone interview by Customer Research Inc.

MN
Mehdi N.
Rancho Palos Verdes, CA
Mercedes-Benz S500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2018 Category: Service
Mehdi said the service was fine.
This review was collected via phone interview by Customer Research Inc.