95% Would Recommend
Latest Review 3 days ago
WALTER S. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Made committed completon time"
Great convenience and quality work
Vehicle: Ford F-150
Service Date: 01/12/2018
Review Created: 01/15/2018 09:59 AM
John R. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said he has known the business for a long time and they always do a good job.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Mac C. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mac said this is his go-to mechanic facility. He knows and trusts them all.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Louis V. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Louis said the business has taken good care of him for years. He thanks the business for taking good care of him and his wife.
Vehicle: Mercedes-Benz S63
Category: Service
Service Date: 12/21/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
DAVID B. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Old Car Smog Test."
Polite, Kind, Helpful and considerate. Especially Mike and Alberto.
Vehicle: Cadillac DeVille
Service Date: 01/09/2018
Review Created: 01/10/2018 01:14 PM
Barbara C. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Barbara said she was pleased with staff. The repair was done quickly.
Vehicle: FIAT 500
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Christine H. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christine said this business does excellent quality work in a timely manner, and for a good price.
Vehicle: Toyota RAV4
Category: Service
Service Date: 01/04/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
APU M. on 01/02/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Not Clear Pricing"
We came in for a Smog Check and had received a coupon in the mail for the service. In the end the check itself went fine but we were charged a fee that was higher than the coupon and were never told about this ahead of time.
Vehicle: INFINITI M35
Service Date: 12/29/2017
Review Created: 01/02/2018 07:58 AM
Patricia F. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patricia said the staff member at the front desk was helpful and called to update her with information. She didn't have any problems with her service visit.
Vehicle: FIAT 500L
Category: Service
Service Date: 12/18/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
JOHN S. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Same day, professional service for my Mercedes"
Alberto deserves special mention. He ordered the parts and arranged for expedited delivery and personally installed them while I waited. Alberto, I thank you and will return as needed for any additional service requirements to my Mercedes.
Vehicle: Mercedes-Benz C230
Service Date: 12/19/2017
Review Created: 12/21/2017 08:34 AM
ANDREA D. on 12/18/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"not what it was last time"
I checked on my car and was told he had left a message..he had not. after wandering around the lot for about 5 minutes I finally found my car only to discover that it was not washed as it usually was. was told it would only take 10 minutes which did not seem accurate as it waa very crowded. then once i got home realuzed that I could not tell if the requested 50k mileage check was performed was told to come in an hour later to make sure..NOT..not happy at all..
Vehicle: Toyota Avalon
Service Date: 12/18/2017
Review Created: 12/18/2017 10:14 PM
Bib C. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said he is always happy with the service provided.
Vehicle: BMW 3 Series
Category: Service
Service Date: 12/07/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Fereshte D. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Fereshte said she was in good hands with this business. They were very kind and made her feel like a queen. They have always taken care of her and if they make a mistake they take care of it. She wanted to thank David for taking good care of her.
Vehicle: Mercedes-Benz CLK-Class
Category: Service
Service Date: 11/22/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Rosa B. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rosa said the business always gives good customer service. The staff do their jobs well and she trusts them.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/29/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
JOHN K. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"G37 Infiniti maintenance"
I worked with Alberto. He was very professional. He gave me timely updates and showed me the parts that needed fixing. I needed new hoses and belts initially. Upon further investigation, Alberto said one of my coils was misfiring. He fixed it in a timely fashion. I feel I was treated fairly and courteously.
Vehicle: INFINITI G37 Coupe
Service Date: 11/29/2017
Review Created: 12/01/2017 01:54 PM
ROB T. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Alberto is excellent!!!!!"
Alberto provides the best customer service.
Vehicle: Toyota Camry
Service Date: 11/22/2017
Review Created: 11/24/2017 08:11 PM
Virginia D. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Virginia said this business was very good.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 11/09/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Mick R. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mick said this business took his vehicle in at a moments notice. Alberto was very gracious and helpful.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/11/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT M. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Very accommodating
Vehicle: BMW 3 Series
Service Date: 11/14/2017
Review Created: 11/15/2017 08:15 PM
Wolf P. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wolf said he was satisfied with his service.
Vehicle: Lexus RX 450h
Category: Service
Service Date: 10/27/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 262 in total