Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

312 Reviews

95% Would Recommend
Latest Review 4 days ago

Reviews


HG
Hector G.
Rancho Palos Verdes, CA
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Hector said the staff are nice people. He was very pleased with the service and they provided good communication.
This review was collected via phone interview by Customer Research Inc.

HG
Hal G.
Rancho Palos Verdes, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Hal said the employees did what they were supposed to do, they did it right and it was done when they said it would be.
This review was collected via phone interview by Customer Research Inc.

PL
Phillip L.
Palos Verdes Peninsula, CA
Audi TT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Phillip said this business was on time, the service was great, the people were nice and everything was perfect.
This review was collected via phone interview by Customer Research Inc.

SJ
SAFY J.
Rancho Palos Verdes, CA
Mercedes-Benz C230
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Smog certification
Thank you Alberto for taking my car and being on time finishing the service.

JF
JAMES F.
Torrance, CA
Mercedes-Benz CLK-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018
Customer friendly and fair pricing of services
Their managers and mechanics are detail oriented and really try to please their customers.
Appreciate their extra service driving me home with one of their mechanics to pick up
my car for service.
Nice to know that we have a very qualified MBZ Service shop on the Peninsula offering
competitive prices and extra care to their customers.

CF
Cathrine F.
Rancho Palos Verdes, CA
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Cathrine said Alfredo was wonderful.
This review was collected via phone interview by Customer Research Inc.

JC
Judy C.
Rancho Palos Verdes, CA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Judy said she had a great experience. They do a good job.
This review was collected via phone interview by Customer Research Inc.

RF
Ronald F.
Rancho Palos Verdes, CA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke with Patricia. She said the employees are really honest and good. They do good, timely work, and she is really pleased with it.
This review was collected via phone interview by Customer Research Inc.

MO
Moni O.
San Pedro, CA
Toyota Highlander
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/07/2018 Category: Service
Moni said the staff was nice and friendly. She had to return to the facility within two days of her visit because they forgot to rotate her tires. The staff also misplaced her tire lock and had not called to let her know.
This review was collected via phone interview by Customer Research Inc.

TE
Taleb E.
Palos Verdes Peninsula, CA
BMW 3 Series
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/07/2018 Category: Service
Spoke with Muhammad. He said the service was not that great. The staff member he dealt with kept complaining about the price and wanting to charge more even though they had agreed upon it on already. He found a missing piece in his vehicle and they broke a part.
This review was collected via phone interview by Customer Research Inc.

EM
Elizabeth M.
Torrance, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Spoke with James. He said he had no problems with the service. Beto was very professional, detailed, and performed service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PH
PATRICK H.
Rancho Palos Verdes, CA
Lexus ES 330
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2018
Hutchins Lexus Maintenance Its great because of Alberto !! The only reason its not 5* is because the Mgr gets involved......
Alberto did his usual fine job of work ,evaluation, and recommendation. No auto shop. BS No jacking up the work/price.
Our agreement is.... nobody works on our cars except Alberto.....

WC
William C.
Rancho Palos Verdes, CA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
William said the employees took good care of him.
This review was collected via phone interview by Customer Research Inc.

BJ
Brian J.
Rancho Palos Verdes, CA
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Brian said he appreciated the business. The staff was professional, although, the wait was a little long for service..
This review was collected via phone interview by Customer Research Inc.

FS
Fred S.
Rancho Palos Verdes, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Julie. She said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

HP
Hannah P.
Rancho Palos Verdes, CA
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Hannah said she had a good experience, but she wasn't expecting the prices to be so expensive.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Palos Verdes Peninsula, CA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Smog
Got me in fast and out fast,

IR
Ismat R.
Rancho Palos Verdes, CA
Mercedes-Benz R350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Ismat said the staff were friendly and excellent. They were helpful and to the point. They were understanding and did a great job. The facility was very clean.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Rancho Palos Verdes, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
John said the service was fast. He said the staff did a good job and made valuable observations about the vehicle.
This review was collected via phone interview by Customer Research Inc.

LH
Luther H.
Palos Verdes Estates, CA
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Spoke with Luther's wife. She said the service she received was great.
This review was collected via phone interview by Customer Research Inc.