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SureCritic / Simon's Service Center II
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Simon's Service Center II

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(107 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(978) 719-6825
Opening in 5 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
105 Main St Westford, MA 01886
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Simon's Service Center II's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(107 Reviews)
Write a Review
Recent Reviews
KD
Karyn D.
Westford, MA
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Honest service. They are wonderful here.
Great service!!
CF
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Cheryl F.
Chelmsford, MA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellent customer service
Simon and his crew do amazing work. Very knowledgeable and honest. Totally recommend them to service your car!
PS
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Paul S.
Chelmsford, MA
Saturn L200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Excellent service
Wouldn't trust my Saturn with any other service center. The team is honest and really does a great job
SA
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Stephaniee A.
Westford, MA
INFINITI QX60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Routine Service
Timely and complete service
AN
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Adam N.
Dunstable, MA
Mercedes-Benz C-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Timely service when we really needed it
Had a recent issue with a brake line, was able to get us in first thing and solve our serious issue. Took away all the stress and was done before we expected. Always takes care of my family and friends promptly and at a good cost compared to dealerships. I’ll be back again. Thank you!!!
JB
Jeff B.
Westford, MA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
Category: Service
Jeff said they were very personable and did a good job.
Recommended
MD
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Mike D.
Westford, MA
Audi A4 allroad
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great Service, Great Value
Great service from a great team.
JT
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Jill T.
Westford, MA
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Best of the best
Simons service center is above on every level of knowledge, repair and timeliness.
Verified Customer
Westford, MA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Great job
Out standing work..
LD
Lakshmi D.
Westford, MA
Lexus ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Excellent
Andy was on time , very polite.
Chris was friendly and polite.
Thank you very much.
RO
Rose O.
Westford, MA
INFINITI JX35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great service, fun to deal with!
Simon does an excellent job diagnosing then servicing my cars. He always explains what is wrong and what the fix is. His prices are fair. And he is VERY fun and funny! Recommend Simon's without reservation!
PZ
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Peter Z.
Shirley, MA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Excellent service
Always excellent auto and customer service. Highly recommended.
JB
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Julie Crisafulli B.
Westford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
10
Quality service!
Needed oil and filter change. Excellent service! Cleanest auto service facility I’ve ever seen. Shows they care about their service and quality to customers. Never going back to Toyota dealership again.
Verified Customer
Westford, MA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Quick, what I had expected at a reasonable price
First time satisfied customer.
TM
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Tom M.
Chelmsford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
10
Friendly, prompt and great customer service
I have had two of my vehicles serviced several times. The minute you walk into the immaculate facility you know the they take pride in the work they perform. All the staff is pleasant, professional and explain in detail the work performed and why it was needed. They explain in detail work that is required right away but do not push repairs that should be performed in the future. I highly recommend Simon’s Service Center for your vehicle service needs..
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