Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

380 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
90% Business Response
Latest Review 1 day ago

Reviews


JS
Jackie S.
Herkimer, NY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
my car
The people were very friendly and polite, they know exactly what wrong with your car. The work was very reasonable and the place was clean and very family friendly. They treat you like you are one of the family,I would definitely recommend them to anyone who needs a mechanic.
Roger S. from Skinner Sales Inc responded on 10/22/2018

Thank you for your response and the 5 stat rating


SD
Shawn D.
Palatine Bridge, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Shawn from Palatine Bridge
Car in for an oil change, no issues, fast service. definitely recommend this business.
Roger S. from Skinner Sales Inc responded on 10/12/2018

thank you for your response


JL
Joan L.
Little Falls, NY
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Joan said she has been going to this business for a while and she has been very pleased. They treat her like family.
This review was collected via phone interview by Customer Research Inc.

JL
Judy L.
Little Falls, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Judy said this business treats her like family. They answer all her questions.
This review was collected via phone interview by Customer Research Inc.

EL
Eric L.
Little Falls, NY
Volvo S70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Eric said the business does very good work. They are a group of honest people. Keep up the good work.
This review was collected via phone interview by Customer Research Inc.

JR
Joshua R.
Herkimer, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Spoke with Joshua's wife. She said the staff at the business were good with them. They did very good work, are helpful, and have good prices.
This review was collected via phone interview by Customer Research Inc.

HW
Harold W.
Ilion, NY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Harold said he is a long time loyal customer of the business.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 10/05/2018

Thank you for your long time loyalty.  If there is anything I can do for you please let me know.  Thanks Roger


AG
Andrew G.
Richfield Springs, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Andrew said he goes to this business all the time.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 09/28/2018

Thank you for your response appreciate your business.  Roger


KH
Kirsten H.
Herkimer, NY
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Spoke with Denise. She said she has never had a problem with this business. They went over and beyond to help her out. She stated she loves working with Melanie and Scot. They treated her like family.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 09/24/2018

Thank you for your response and the 5 star rating

Roger S. from Skinner Sales Inc responded on 09/26/2018

Thank you for your response and welcome to the family


AH
Albert H.
West Winfield, NY
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Spoke with Beverly. She said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 09/19/2018

Thank you for your response and the 5 star rating. If there is anything I can do for you please feel free to contact me.  Thanks Roger


TM
Thomas M.
Ilion, NY
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Thomas said it was an inspection at this business. They charged an average price and they got the job done.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 09/18/2018

Thank you for your response if there is anything I can do for you please ask.   Thanks for the 5 star rating


RW
Robert W.
Cold Brook, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Robert said he has been satisfied with them, the staff went out of their way to help him out when he had a major issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.

DE
Denis E.
Ilion, NY
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Dennis said this was his first time in and he received great service.
This review was collected via phone interview by Customer Research Inc.

NS
Nancy S.
Syracuse, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Nancy said they are wonderful. They came right out and fixed it for her and charged her next to nothing.
This review was collected via phone interview by Customer Research Inc.

JS
Jessica S.
Herkimer, NY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Jessica said that she is already recommending this business for service.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 09/11/2018


SD
Shawn D.
Palatine Bridge, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Shawn from Palatine Bridge
Wife's Honda was having brake issues, we bought the car from Skinners and everything was covered under warranty. It was great service and I will continue to do business with them.

EE
Edward E.
Ilion, NY
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Edward said he's been doing business with them for years and their workmanship is good.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 09/06/2018

Thank you for your response.  Your business is greatly liked.


HW
Henry W.
Little Falls, NY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Henry said the business provided same day service, the price was fair, and they kept him informed.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 08/28/2018

Thank you for your response and the 5 star rating


RL
Robert L.
Frankfort, NY
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Spoke with Lorraine. She said the service has always been excellent compared to other businesses.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 08/28/2018

Thank you for your response and the 5 star rating.


KH
Kelly H.
Little Falls, NY
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Kelly said that the place is awesome, they always get her right in and fix whatever her vehicle needs. The staff is lovely to work with, provide a loaner when necessary and she appreciates their personalized customer service.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 08/17/2018

Thank you for your review comments and your 5 star rating.  Thanks Roger


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