Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

360 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
91% Business Response
Latest Review 3 days ago

Reviews


BK
Bryant K.
Little Falls, NY
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Bryant said the business is great. He always has good luck with them. They are very quick to the work.
This review was collected via phone interview by Customer Research Inc.

AH
Abby H.
Herkimer, NY
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Abby said they don't overcharge her and things are done in a timely fashion and they always provide a rental vehicle when needed.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 08/13/2018

Thank you for your response.  Roger


SD
Shawn D.
Palatine Bridge, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Shawn from Palatine Bridge
Car was having brake issues, they got the car right in. Everything was covered under warranty. Excellent service all around.

RH
Richard H.
Herkimer, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Richard said the business provided excellent service. They're very quick and go the extra mile.
This review was collected via phone interview by Customer Research Inc.

AW
Arthur W.
Little Falls, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Arthur said he was very happy with his service. The employees were nice. They provided very good service. The work was well done.
This review was collected via phone interview by Customer Research Inc.

BD
Betti D.
Mohawk, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Betti said the technicians treat her terrifically. They are great and do a great job.
This review was collected via phone interview by Customer Research Inc.

PG
Pauline G.
Ilion, NY
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Pauline said the business did not have a loaner for her after being told they would.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 07/30/2018

Melanie tried to call you but your voice mail was full.  Sorry about the loaner.


RB
Richard B.
Herkimer, NY
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Richard said the staff treated him right and they did a wonderful job with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 07/19/2018

Thank you for your response.  If there is anything I can do for you please feel free to contact me.  Thanks Roger


DE
Darien E.
Ilion, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Darien said the business didn't charge much, and they didn't keep her vehicle. This facility hasn't kept her vehicle for more than a day, they do the work right, and she gets in and out. They always get done when she wants them to get done.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 07/19/2018

Thank you for your kind words.   Roger


MF
Margaret F.
Poland, NY
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Margaret said the facility has great service and they treat her very well.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 07/23/2018

Thank you for your response.


AB
Anna B.
Mohawk, NY
Nissan Rogue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Anna said she recommends the business.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 07/23/2018

Thank you for the recommendation.  Roger


CP
Charles P.
Little Falls, NY
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Charles said the staff at the business were accommodating and he was happy with the service provided.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 07/11/2018

Thank you for your response.  Your business is greatly appreciated.  Roger


SB
Scott B.
Herkimer, NY
Ford Cab
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Scott said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

SD
Shawn D.
Palatine Bridge, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Shawn from Palatine Bridge
Needed an inspection, got me right in and car was ready in less than 40 minutes, Thanks everyone.
Roger S. from Skinner Sales Inc responded on 07/12/2018

your my favorite Post Master.  I don't care what they say!!!


RH
Robert H.
Herkimer, NY
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Robert said they are always friendly and the price quotes are good.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 07/12/2018

Thank you for your response.  If I can help you in any way please let me know.  Thanks Roger


RS
Ruth S.
Herkimer, NY
Chevrolet Cruze
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Ruth said the business does great mechanical work, but the staff could work on notifying customers when the services are done.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 07/12/2018

thank you for your response.  We will try hared next time.  We normally call customers when vehicle is done.  Could we text you next time?


SD
Shawn D.
Palatine Bridge, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Shawn from Palatine Bridge
Oil change and exhaust noise issue were done before noon. Thanks for the fast friendly service.

RB
Rick B.
Stratford, NY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
service at skinners
have taken my vehicle to skinners a few times now,service has been very good and the people there are very nice. thank you
Roger S. from Skinner Sales Inc responded on 06/15/2018

Thank you for your response and the 5 star rating.   Roger


FM
Fran M.
Ilion, NY
Cadillac CTS Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Fran said that he has been a customer for quite a while, the staff are friendly people and they get him right in when he needs. They take care of him, keeping him informed of repairs he will need down the road.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 06/19/2018

Thank you for your response if there is anything I can do for you please feel free to contact me.  Thanks Roger


JG
Jerry G.
Herkimer, NY
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Jerry said everything went well.
This review was collected via phone interview by Customer Research Inc.
Roger S. from Skinner Sales Inc responded on 06/12/2018

Thank you for your response,   Roger


Displaying Review 1 - 20 of 360 in total