ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
93% Business Response
Latest Review about 21 hours ago
Charles L. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Serviced my work van"
New tires, oil change, engine light. Van runs great and handles well after new front tires. Also they take good care of my daughter and son-in-law's cars.
Vehicle: Ford Econoline Wagon
Service Date: 02/15/2018
Review Created: 02/17/2018 04:07 AM
Gregg R. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Excellent customer service. The day before our big trip we realized our vehicle needed new tires. The people at Skinner were able to teplace all four tires and do an alligment for us on short notice.
Vehicle: Ford F-150
Service Date: 02/15/2018
Review Created: 02/16/2018 09:11 AM
Pauline G. on 02/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Pauline said the labor rate is expensive.
Vehicle: Jeep Liberty
Category: Service
Service Date: 02/07/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 02/15/2018

Sorry for labor rate but 95 dollars per hour at other places.

Albert H. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Albert said the service was good and the employees took care of him.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 01/23/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 02/13/2018

Thank you for your response.  If there is anything I can do you please contact us.  Thanks Roger

Janet W. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Janet said the business was very accommodating and gave great service.
Vehicle: Ford Fusion
Category: Service
Service Date: 01/31/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 02/08/2018

Thank you for your response and business,  we appreciate it.   Roger

Ben L. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ben said the staff had very good customer service.
Vehicle: Ford F-150
Category: Service
Service Date: 01/31/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 02/08/2018

Thank you for your response.  Thanks Roger

Kevin M. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said the business provides great service.
Vehicle: Jeep Compass
Category: Service
Service Date: 01/31/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 02/08/2018

Thank you for your response.  If I can help you in anyway please contact me.   Thanks Roger

Joanne C. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jim. He said the employees do great work, and he is satisfied with their work.
Vehicle: Buick LeSabre
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 02/08/2018

Thank you for your business.  It is appreciated.  Roger

John H. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said of the business, he is very happy with them.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 02/08/2018

Thank you for your response.  Thanks Roger

Joan A. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Car care"
The SKINNER FAMILY IS VERY FRIENDLY AND VERY HELPFUL TO EVERYONR THAT GOES THERE, THE BEST AROUNG!!!!!!!!
Vehicle: Ford Escape
Service Date: 01/23/2018
Review Created: 01/25/2018 06:59 AM
Roger S. at Skinner Sales Inc responded on 01/28/2018

Thank you for your kind words.  Melanie and the crew work very hard to help our customers.   Thanks Roger

Denise S. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Denise said this business has always been there for her and calls them when service is needed. They were quick and reassured her about any repairs done to her vehicle. Overall, the people are honest and reliable.
Vehicle: Ford Fusion
Category: Service
Service Date: 12/28/2017
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 02/04/2018

Thank you for your response .. If there is anything we can do for you please let us know.   Thank you for your business.  Roger

Herb S. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great Job"
Did a Great Job.
Vehicle: Chevrolet Venture
Service Date: 01/15/2018
Review Created: 01/18/2018 05:02 AM
Roger S. at Skinner Sales Inc responded on 01/18/2018

thanks for response, enjoy your trip

Donald K. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Donald said the staff did everything he needed done, and in a timely manner.
Vehicle: Ford Fusion
Category: Service
Service Date: 12/19/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 01/16/2018

Thank you for the response you are the best brother-in-law anyone could have.    Thanks Roger

Nina R. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nina said the business was very accommodating, everyone was polite, and the wait was not long.
Vehicle: Chrysler 200
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 01/16/2018

Thank you for your response.  If there is any I can do for you please let me know.   Thanks Roger

Sharon R. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sharon said her visit to this business was excellent.
Vehicle: Ford Escape
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 01/16/2018

Thank you for your response. Your business is appreciated.  Thanks Roger 

Walter W. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Edith. She said the business provided good service.
Vehicle: Ford F-150
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 01/16/2018

Thank you for your response if I be of service please contact me.  Thanks Roger

Terry B. on 01/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Terry said she recommends the business for service.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 12/27/2017
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 01/16/2018

Thank you for your response if there is anyrhing we can do for you , let us know.  Thanks Roger

Ernest U. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ernest said the business was understanding of the situation, and respectful.
Vehicle: Ford Fusion
Category: Service
Service Date: 12/30/2017
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 01/16/2018

Ernest,  was all your concerns taken care of?  Thanks Roger

Herb S. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Herb said the staff did a great job.
Vehicle: Subaru Forester
Category: Service
Service Date: 12/30/2017
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Roger S. at Skinner Sales Inc responded on 01/16/2018

Thank you for your comments.  Come back a see us sometime.   Roger

Jackie S. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is friendly and they diagnose and resolve problems quickly."
I had a windshield washer fluid and hood latch problem. They immediately took my car in, unstuck the latch and filled the washer fluid tank...within 5 minutes!! They go far above and beyond to help customers than anywhere else I have ever been. Also receive a timely appointment for another issue. Thank you!
Vehicle: Saturn L200
Service Date: 12/04/2017
Review Created: 01/04/2018 05:00 AM
Roger S. at Skinner Sales Inc responded on 01/05/2018

Thank you for your response.  If there is anything we can do for you please let us know.  Thanks Roger

Displaying Review 1 - 20 of 305 in total